This public procurement record has 4 releases in its history.

Award

03 Aug 2026 at 10:11

Award

26 May 2026 at 14:08

TenderUpdate

24 Jun 2025 at 16:02

Tender

20 Feb 2025 at 15:31

Summary of the contracting process

The University of the Highlands and Islands awarded a call-off contract for Graduate Education Manager software. The requirement covers the supply of software through Lot 4 of the Software Licence Resellers Agreement, within the information technology services category (CPV 72222300). Southern Universities Procurement Consortium managed the procurement on behalf of the UHI Academic Partnership. The software is for use by the University of the Highlands and Islands, with delivery associated with the Highlands and Islands of Scotland. The wider Lot 4 arrangement covers commercial off-the-shelf software and licences, including installation, technical assistance, troubleshooting, user guidance, maintenance, updates, security patches, performance enhancements, renewals and flexible models such as SaaS and PaaS. The specific call-off supplier is Softcat Plc.

This procurement is complete and has been awarded. It used an open procedure and a call-off from the software licence reseller framework. The tender deadline was 24 March 2025 at 12:00, and the award contract was signed by Softcat Plc on 3 July 2026. The awarded contract value is £46,500. The associated framework lot had a stated duration of 720 days and options to extend for two further 12-month periods. Lot 4 used a second stage limited to 12 candidates, required electronic catalogues and did not allow variants. Evaluation was based on quality at 30% and price at 70%. The framework attracted 15 bids for Lot 4. Electronic ordering and electronic payment were supported.

This award indicates demand from a higher education organisation for specialist software licensing and implementation support, delivered through an established reseller framework. Suppliers likely to be well placed for comparable work are software resellers or technology providers able to source and supply commercial off-the-shelf applications, manage licence arrangements and provide consultancy. Relevant delivery capability includes installing and integrating software, supporting users, troubleshooting, maintaining systems, applying updates and security patches, managing renewals, and offering cloud-based or consumption-based licensing where appropriate. Experience supporting education-sector systems, particularly software used for graduate education management, would help a competitor demonstrate relevance. The procurement also shows that the buyer used a structured framework route with a competitive second stage and gave price greater weight than quality.

How relevant is this notice?

Notice Title

Call-off from Lot 4 of the Software Licence Resellers Agreement

Notice Description

This is a contract award under a Call-off from Lot 4 of the Software Licence Resellers Agreement (ITS4052 SU) for the Provision of Graduate Education Manager Software, supplied by Cayuse LLC.

Lot Information

Software License Reseller & Consultancy Services Agreement (SLRA)

This award notice relates to a call-off contract awarded via Lot 4 of the Software Licence Resellers Agreement (ITS4052 SU), for the Provision of Graduate Education Manager software, supplied by Cayuse LLC.

Options: SUPC will award this Framework Agreement on the basis of 24 months, with option to extend for 2 periods of 12 months

Renewal: SUPC will award this Framework Agreement on the basis of 24 months, with option to extend for 2 periods of 12 months

Adobe ETLA

Sub-Lot 2a relates to Adobe Enterprise Licenses software and licences, including associated support, maintenance, updates, renewals, and related services.

Options: SUPC will award this Framework Agreement on the basis of 24 months, with option to extend for 2 periods of 12 months.

Renewal: SUPC will award this Framework Agreement on the basis of 24 months, with option to extend for 2 periods of 12 months.

Adobe VIP

Sub-Lot 2b encompasses the provision of Adobe VIP and other Adobe software (excluding enterprise licences) and licences, including associated support, maintenance, updates, security patches, performance enhancements, and licence renewals. It includes access to technical assistance, troubleshooting, and user guidance, flexible delivery and licensing models such as SaaS and consumption-based options.

Options: SUPC will award this Framework Agreement on the basis of 24 months, with option to extend for 2 periods of 12 months.

Renewal: SUPC will award this Framework Agreement on the basis of 24 months, with option to extend for 2 periods of 12 months.

VMWare

This lot includes VMware software, licences, support, maintenance, renewals, and related services, including VMware-specific consultancy.

Options: SUPC will award this Framework Agreement on the basis of 24 months, with option to extend for 2 periods of 12 months.

Renewal: SUPC will award this Framework Agreement on the basis of 24 months, with option to extend for 2 periods of 12 months.

Commercial Off The Shelf software (COTS)

This Lot includes sourcing and provision of a broad range of software solutions and licences, including Commercial Off-The-Shelf (COTS) products and associated services. It includes comprehensive support, installation and technical assistance, troubleshooting, user guidance, ongoing maintenance with updates, security patches and performance enhancements, and licence renewals. The lot also encompasses flexible delivery and licensing models such as SaaS, PaaS and consumption-based options, solutions capable of integrating with cloud platforms commonly used.

Options: SUPC will award this Framework Agreement on the basis of 24 months, with option to extend for 2 periods of 12 months.

Renewal: SUPC will award this Framework Agreement on the basis of 24 months, with option to extend for 2 periods of 12 months.

Software Asset Management Services

Software Asset Management Services (SAM) to include tracking and managing software licenses to ensure compliance and optimise costs. This may include licence inventory and auditing, cost and renewal management, compliance monitoring, security and risk management, and the use of automated SAM tools.

Options: SUPC will award this Framework Agreement on the basis of 24 months, with option to extend for 2 periods of 12 months.

Renewal: SUPC will award this Framework Agreement on the basis of 24 months, with option to extend for 2 periods of 12 months.

Cloud Readiness Assessments Services

Cloud Readiness Assessments evaluate an organisation's readiness to move to cloud infrastructure, covering infrastructure review, gap analysis, strategy development, and risk assessment. Cloud Integration and Migration Services support the secure transition of data, applications, and workloads to the cloud, including platform integration, data migration, hybrid cloud solutions, and testing. Cloud Optimisation Services focus on improving performance, security, and cost efficiency through ongoing optimisation, performance tuning, automated scaling, and security enhancements.

Options: SUPC will award this Framework Agreement on the basis of 24 months, with option to extend for 2 periods of 12 months.

Renewal: SUPC will award this Framework Agreement on the basis of 24 months, with option to extend for 2 periods of 12 months.

Cyber Security Assessment Services

Cyber Security Assessment Services that provides in-depth evaluations of the member's security provisions, ensuring that they provide effective protection against cyber threats and compliant with industry regulations. This sub-lot encompasses a range of critical security services designed to strengthen both on-premise and cloud-based environments

Options: SUPC will award this Framework Agreement on the basis of 24 months, with option to extend for 2 periods of 12 months.

Renewal: SUPC will award this Framework Agreement on the basis of 24 months, with option to extend for 2 periods of 12 months.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04e549
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/073036-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48100000 - Industry specific software package

48200000 - Networking, Internet and intranet software package

48300000 - Document creation, drawing, imaging, scheduling and productivity software package

48400000 - Business transaction and personal business software package

48500000 - Communication and multimedia software package

48600000 - Database and operating software package

48700000 - Software package utilities

48800000 - Information systems and servers

48900000 - Miscellaneous software package and computer systems

72222300 - Information technology services

Notice Value(s)

Tender Value
£990,000,000 £100M-£1B
Lots Value
£1,040,000,000 £1B-£10B
Awards Value
Not specified
Contracts Value
£984,046,500 £100M-£1B

Notice Dates

Publication Date
3 Aug 20263 weeks ago
Submission Deadline
24 Mar 2025Expired
Future Notice Date
Not specified
Award Date
19 Mar 20265 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active, Unsuccessful
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
University of the Highlands and Islands
Additional Buyers

Southern Universities Procurement Consortium (SUPC)

Southern Universities Purchasing Consortium (SUPC)

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
INVERNESS
Postcode
IV2 3JH
Postcode Area
Inverness
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM2 Highlands and Islands
Small Region (ITL 3)
TLM20 Highlands and Islands
Delivery Location
TLM6 Highlands and Islands

Local Authority
Highland
Electoral Ward
Inverness Millburn
Westminster Constituency
Inverness, Skye and West Ross-shire

Supplier Information

Number of Suppliers
14
Supplier Names

Academia Ltd

Boxxe Limited

Bytes Software Services Ltd

CDW Limited

Insight Direct (UK) Ltd

MTI Technology Limited

Phoenix Software Ltd

Pugh Computers Ltd

Softcat Plc

Sync (A Trading Name of GBM Digital Technologies Ltd)

Trustmarque Solutions Limited

VE3 Global

VE3 Global Limited

XMA Limited

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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