Award

Provision of Gate Lines and Platform Validators and Associated Installation and Maintenance Services

TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER)

This public procurement record has 3 releases in its history.

Award

03 Sep 2025 at 13:40

Tender

06 Mar 2025 at 14:31

TenderUpdate

06 Mar 2025 at 14:31

Summary of the contracting process

The procurement process, helmed by Transport for Wales Rail Limited, sought a sole supplier to provide ticket-validation machines, platform validators, and associated installation and maintenance services for railway stations across Wales and its borders. This contract, awarded using an open tender procedure, falls under the industry category of 'goods' and specifically targets the railway services sector. The procurement journey reached the award stage on 28th August 2025, with VIX Technology UK Limited selected as the supplier. The project's total anticipated value lies between £10 million and £25 million, excluding VAT, with provisions to extend the contract as per future requirements. The procurement was primarily conducted electronically via eTender Wales, with the tender originally closing on 11th April 2025 after an extension was granted. This contract aligns with strategic goals to enhance the quality and integration of the transport network in Wales.

Businesses within the fields of electronic ticketing systems, software integration, and railway infrastructure would find significant opportunities for growth through this tender. The project provides a platform for companies specialising in installation services for electrical and mechanical equipment, smart card technology, and software solutions tailored to the transport sector. Firms that are adept at delivering innovative tech solutions that support seamless passenger experiences and efficient operational management at transit stations are well-suited to compete in similar future procurements by TfWRL. The focus on standardisation, efficiency, and integration into existing systems also highlights opportunities for technological advancement and collaboration between TfWRL and tech partners, promoting long-term business engagements.

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Notice Title

Provision of Gate Lines and Platform Validators and Associated Installation and Maintenance Services

Notice Description

Sole supplier for the provision of Gates, Platform Validators, associated implementation and maintenance service and back office software. This procurement will cover all current and future stations in Wales and cross borders managed by Transport for Wales Rail Ltd.

Lot Information

Lot 1

Transport for Wales Rail Limited (TfWRL) are proud to support Welsh Government's vision of a high quality, safe, integrated, affordable and accessible transport network of which the people of Wales are proud. To that end, we have successfully piloted and implemented Metro Train and Bus Services and PAYG ticketless travel in parts of South Wales. TfWRL is seeking to expand these services via the appointment of a single technology provider who can deliver the required hardware and software infrastructure. Our core objectives are to: - Standardise the technology being used at all stations that require ticket gates and/or platform validators. - Standardise the customers experience and staff operational requirements at all stations that require ticket gates and/or platform validators - Achieve a single back office process for all station based validation of ticket based journeys which currently includes Magstripe and PRT QR/Barcode paper tickets, QR/Barcode digital tickets, and Season tickets on ITSO smart card. - Ensure all ticketless journeys via PAYG are integrated into our existing 3rd party back office system. - Implement remote gate monitoring and management capabilities for staff to see and help passengers who are unable to pass through the gate. - Ensure that staff supporting customers at the gate line can open the gate safely and with speed and efficiency to avoid unnecessary queues and station overload. This includes remote web or app based services as well as physical gate based controls. - Provide a suite of essential operational reports, data integrations, and self-service style data extraction capabilities. - Ensure all interactions with the gate to set up, monitor, maintain, and use the gate are captured and are auditable and that gate ticket process rules are configurable as needed. - Provide appropriate solutions for stations with event based and seasonal swells. - Enable the development by TfWRL and our partners, a system of connected interfaces through modern APIs for station help and remote gate line functions. Decommission existing gate and PVAL infrastructure currently in place. Decommission gate and PVAL infrastructure upon exit of contract or at individual stations during the term of the agreement as befits the delivery of TfWRL station strategy.

Options: As described in the ITT. Variations for additional cope/volume.

Renewal: Provision to extend this agreement for a period of a further 3 years in whole or in part, at the discretion of the Authority.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04e67f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/053587-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

48 - Software package and information systems

50 - Repair and maintenance services

51 - Installation services (except software)


CPV Codes

30123100 - Ticket-validation machines

30233300 - Smart card readers

48000000 - Software package and information systems

48100000 - Industry specific software package

50317000 - Maintenance and repair of ticket-validation machinery

51100000 - Installation services of electrical and mechanical equipment

Notice Value(s)

Tender Value
£25,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
3 Sep 20255 months ago
Submission Deadline
28 Mar 2025Expired
Future Notice Date
Not specified
Award Date
27 Aug 20255 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER)
Contact Name
Not specified
Contact Email
procurement.help@tfwrail.wales
Contact Phone
+44 2920720500

Buyer Location

Locality
RHONDDA CYNON TAF
Postcode
CF37 4TH
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
TLL Wales

Local Authority
Rhondda Cynon Taf
Electoral Ward
Pontypridd Town
Westminster Constituency
Pontypridd

Supplier Information

Number of Suppliers
1
Supplier Name

VIX TECHNOLOGY

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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