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Printing and related services

Portsmouth Water Limited

This public procurement record has 2 releases in its history.

Award

03 Dec 2025 at 16:05

Award Notice
Tender

21 Feb 2025 at 16:06

Tender Notice
Summary of the contracting process

The contracting process initiated by Portsmouth Water Limited concerns services related to printing and associated activities under the title "Printing and related services." The procurement falls within the industry category of services, specifically printing services, and covers the South East of England, denoted by the region UKJ. As of 3rd December 2025, the process has reached the award stage, with Datagraphic Limited being the active supplier following the completion of the tender. The contract, titled "Agreement for the provision of print and send goods and services," was signed on 5th November 2025. The procurement method employed was the negotiated procedure with prior call for competition, adhering to regulations such as the Utilities Contracts Regulations 2016. The notice incorporates a standstill period before the contract execution to ensure transparency and fair competition.

This tender provides significant opportunities for businesses specialising in print services and digital communications. Companies capable of handling large volumes of printed customer communications, such as billing and marketing materials, are well-suited for this contract. The procurement calls for expertise in integrating with Portsmouth Water's Customer Relationship Management systems for effective print file processing. Suppliers managing end-to-end services from data reception to postal delivery will find this contract particularly lucrative. Furthermore, the contract, valued at £5,200,000, spans five years, with potential extensions up to ten years, promising sustained revenue streams for successful bidders. The process also favours electronic submissions, indicating a modern approach to the procurement alongside stringent financial viability checks and confidentiality protocols underpinning competitive integrity.

How relevant is this notice?

Notice Information

Notice Title

Printing and related services

Notice Description

To provide Portsmouth Water with Print Management, Bill Print and Send, Print on demand, Direct Mail Campaigns, Customer Letters, Incident Communication, Storage/Stock management.

Lot Information

Lot 1

This procurement seeks to procure the services relating to the printing and postage of our customer communications directly sent to named customers. Examples of communications can include: Customer bills; Tailored letters following customer queries; Specified inserts relating to individual bills including Bank giro Credit Vouchers. This will require the supplier to integrate with Portsmouth Water's Customer Relationship Management System to receive and send print files to provide services. Approximately, 550,000 customer communications will be printed and sent to customers annually using postage as its core provider of delivery. The supplier will be responsible for the end to end management from receipt of data through to delivery by the postal supplier or via door drop delivery.

Renewal: 5 years contract (60 months), with the option to extend an additional 5 years (60 months)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04e741
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/079466-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Negotiated procedure with prior call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

22 - Printed matter and related products

30 - Office and computing machinery, equipment and supplies except furniture and software packages

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

22000000 - Printed matter and related products

22100000 - Printed books, brochures and leaflets

22458000 - Bespoke printed matter

22900000 - Miscellaneous printed matter

30199700 - Printed stationery except forms

30199710 - Printed envelopes

79800000 - Printing and related services

79810000 - Printing services

79811000 - Digital printing services

79820000 - Services related to printing

79821000 - Print finishing services

79824000 - Printing and distribution services

Notice Value(s)

Tender Value
£5,200,000 £1M-£10M
Lots Value
£5,200,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
3 Dec 20258 months ago
Submission Deadline
24 Mar 2025Expired
Future Notice Date
Not specified
Award Date
5 Nov 20259 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Portsmouth Water Limited
Additional Buyers

Portsmouth Water Limited, 02536455

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HAMPSHIRE
Postcode
PO9 1LG
Postcode Area
Portsmouth
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ35 South Hampshire
Delivery Location
TLJ South East (England)
Local Authority
Havant
Electoral Ward
Havant St Faith's
Westminster Constituency
Havant

Supplier Information

Number of Suppliers
1
Supplier Name

Datagraphic Limited

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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