TenderUpdate

Annual Maintenance and Reactive Repairs Maintenance Services for existing Heating Installations

SOUTHSIDE HOUSING ASSOCIATION

  • Contract Timeline

    Publication Date

    9th April 2025 14:31:28 PM

  • Contract Summary

    1.1 The Contract primarily involves providing an annual maintenance service and 24 hour a day 365 days a year reactive repairs maintenance service to existing heating installations throughout tenant occupied properties within the Cardonald and Pollokshields areas of Glasgow. The Contract duration is two years (twenty-four months) from the commencement date of 1st July 2025 until 30th June 2027, and will primarily include; - Annual maintenance servicing of Air Source Heat Pump heating installations; - Annual maintenance servicing of Unvented Cylinder Heating installations; - Operation and Condition Check of interconnected smoke detectors and heat alarms which shall be replaced by the Contractor where existing alarms are missing; and - A reactive maintenance repairs service to properties with Air Source Heat Pump heating systems (refer ASHP Properties address list incorporated within Tender Document 4). The reactive maintenance repairs service shall include replacement of defective parts and components including any part or components requiring replacement that are identified during the annual maintenance service visits to Air Source Heat Pump installations only. The reactive maintenance repairs service will be provided by the Contractor on a 24 hours a day 365 days a year basis incorporating reactive maintenance repairs notified by Southside Housing Association’s customers during normal working hours and out with normal working hours. The reactive repairs service will also include an Out of Hours call handling service provided by the Contractor who shall receive calls directly from the customers of Southside Housing Association out with normal working hours and the Contractor will thereafter make safe or complete all emergency repairs notified by customers of Southside Housing Association out with normal working hours. Subject to satisfactory performance of the Contractor, which will be assessed through measurement of the Key Performance Indicator’s (Refer Tender Document 8) it is intended that the Contract will be further extended annually in twelve months increments up to a maximum of three years and an overall maximum contract period of five years.

  • Contract Details

    Open Contracting ID

    ocds-h6vhtk-04eea6

    Publication Source

    Find a Tender Service

    Procurement Stage

    TenderUpdate

    Procurement Method

    N/A

    Procurement Method Details

    N/A

    Procurement Category

    Services

    Tender Suitability

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    50710000

    CPV Division(s)

    50 - Repair and maintenance services

  • Awarding Authority

    SOUTHSIDE HOUSING ASSOCIATION

    Buyer Name

    Sonia Mehmi

    Buyer Email

    smehmi@southside-ha.co.uk

    Buyer Phone

    +44 1414221112

    Buyer Address

    135 Fifty Pitches Rd, Cardonald

    Glasgow

    G514EB

    United Kingdom


Tender

Annual Maintenance and Reactive Repairs Maintenance Services for existing Heating Installations

SOUTHSIDE HOUSING ASSOCIATION

  • Contract Timeline

    Publication Date

    18th March 2025 16:09:58 PM

    Tender Deadline

    17th April 2025 11:00:00 AM   Expired

  • Contract Summary

    1.1 The Contract primarily involves providing an annual maintenance service and 24 hour a day 365 days a year reactive repairs maintenance service to existing heating installations throughout tenant occupied properties within the Cardonald and Pollokshields areas of Glasgow. The Contract duration is two years (twenty-four months) from the commencement date of 1st July 2025 until 30th June 2027, and will primarily include; - Annual maintenance servicing of Air Source Heat Pump heating installations; - Annual maintenance servicing of Unvented Cylinder Heating installations; - Operation and Condition Check of interconnected smoke detectors and heat alarms which shall be replaced by the Contractor where existing alarms are missing; and - A reactive maintenance repairs service to properties with Air Source Heat Pump heating systems (refer ASHP Properties address list incorporated within Tender Document 4). The reactive maintenance repairs service shall include replacement of defective parts and components including any part or components requiring replacement that are identified during the annual maintenance service visits to Air Source Heat Pump installations only. The reactive maintenance repairs service will be provided by the Contractor on a 24 hours a day 365 days a year basis incorporating reactive maintenance repairs notified by Southside Housing Association’s customers during normal working hours and out with normal working hours. The reactive repairs service will also include an Out of Hours call handling service provided by the Contractor who shall receive calls directly from the customers of Southside Housing Association out with normal working hours and the Contractor will thereafter make safe or complete all emergency repairs notified by customers of Southside Housing Association out with normal working hours. Subject to satisfactory performance of the Contractor, which will be assessed through measurement of the Key Performance Indicator’s (Refer Tender Document 8) it is intended that the Contract will be further extended annually in twelve months increments up to a maximum of three years and an overall maximum contract period of five years.

  • Contract Details

    Open Contracting ID

    ocds-h6vhtk-04eea6

    Publication Source

    Find a Tender Service

    Procurement Stage

    Tender

    Procurement Method

    Open

    Procurement Method Details

    Open Procedure

    Procurement Category

    Services

    Tender Suitability

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    50710000

    CPV Division(s)

    50 - Repair and maintenance services

  • Awarding Authority

    SOUTHSIDE HOUSING ASSOCIATION

    Buyer Name

    Sonia Mehmi

    Buyer Email

    smehmi@southside-ha.co.uk

    Buyer Phone

    +44 1414221112

    Buyer Address

    135 Fifty Pitches Rd, Cardonald

    Glasgow

    G514EB

    United Kingdom