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Travel, Taxi and Logistic Courier Services (SBS10527)

NHS Shared Business Services Limited

This public procurement record has 2 releases in its history.

TenderCancellation

29 Jun 2026 at 09:56

UK12 - Procurement Termination Notice
Planning

26 Mar 2025 at 10:02

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

NHS Shared Business Services Limited is the buying organisation for the procurement titled "Travel, Taxi and Logistic Courier Services (SBS10527)", initially aimed at forming a comprehensive framework for taxi services, courier services, and corporate travel covering the UK, Guernsey, Isle of Man, and Jersey. However, the procurement was withdrawn following a strategic review to avoid market duplication, despite recognising strong demand across the NHS. The procurement is classified under public authority sub-central government, with industry categories involving taxi services, courier services, and business travel services. The decision to cancel was finalised on 9th June 2026, and the relevant tender status was changed to "withdrawn" as of 29th June 2026.

This tender offered significant business growth opportunities, particularly favouring SMEs and VCSEs capable of providing comprehensive transport and travel solutions. The framework intended to streamline logistics for NHS trusts and other public sector bodies, ensuring efficient, cost-effective service delivery with strong social value considerations. The comprehensiveness of the proposed lots underscored potential business engagements across various sectors, including healthcare logistics, non-emergency patient transport, and corporate travel management, which would be particularly attractive for businesses with a focus on delivering both region-specific and nationwide services.

How relevant is this notice?

Notice Information

Notice Title

Travel, Taxi and Logistic Courier Services (SBS10527)

Notice Description

NHS Shared Business Services is proposing the creation of a Framework covering Taxi Services, Courier Services, and Corporate Travel. We have recently published a tender for Transportation and Travel Services for Health, which covers Non-Emergency Patient Transport (NEPTS). This new framework is intended to complement that tender by offering additional transport and travel solutions. Our aim is to provide an integrated solution for Taxi Services, Courier Services, and Corporate Travel, supporting: * Healthcare logistics, including patient and staff transport * Collection and delivery of medical supplies and equipment * Business travel for healthcare professionals This framework will help NHS trusts and other public sector organisations address logistical challenges while ensuring that services are delivered efficiently, cost-effectively, and in alignment with NHS sustainability objectives. Proposed Lot Structure * Lot 1: Nationwide Taxi and Pre-Hired Services This lot will provide a nationwide taxi service, requiring awarded providers to offer a comprehensive booking and management system covering all regions of the UK. * Lot 2: Taxi Marketplace This lot will provide a Marketplace platform, enabling approved organisations to book and manage taxi services while accessing a supply chain of local SME taxi firms. * Lot 3: Corporate Business Travel This lot will provide booking and management platforms for business travel, including rail, hotel, and other corporate travel services. * Lot 4: Courier Services This lot will provide a Marketplace platform for booking and managing generic courier services. The awarded supplier will offer a supply chain of approved courier providers, accessible through the Marketplace platform. It will cover: * General documentation and mail * General office supplies and equipment * Non-specialist parcels * General retail and-ecommerce orders * Lot 5: Health-Specific Courier Services This lot will provider courier services providers who can deliver health-specific requirements, including: * Medical Specimens and Pathology Samples * Medical Equipment and Devices * Blood and tissue specimens * Medication and Pharmaceuticals (including controlled substances) * Blood (including plasma and platelets for transfusion) * Organs and Tissues The services will be supplied through a Framework that allows NHS Trusts (and wider public sector where applicable) access to a range of pre-approved service providers. The providers will be awarded based on their ability to meet strict quality standards, value for money and their social value outlooks.

Planning Information

We previously published a Prior Information Notice (PIN) in April 2024 under the Provider Selection Regime for Transportation and Travel Services for Health (SBS10513). As part of this, we conducted market engagement for Taxi Services and Corporate Travel, initially intending to establish a single framework. However, due to the broad scope and conflicting regulations, we have decided to split the framework into two and will be republishing this Preliminary Market Engagement (PME) notice under The Procurement Act 2023. Our engagement activities included RFI questionnaires and one-to-one supplier meetings. We received 15 responses to the RFI and held meetings with 7 different suppliers between April 2024 and July 2024. We aim to hold refresher meetings with suppliers who have previously expressed an interest in the scope of this framework, to ensure we remain updated with any market changes. The intention of this notice is to notify the market of our intentions and to reinforce that we remain open to further engagement with any additional suppliers interested in this procurement. Any additional suppliers interested should complete the following form: https://forms.office.com/Pages/ResponsePage.aspx?id=LDhLs08SlkSLIfybcpsshniLLLNrA2ZKsmv3shqkKVJURUZFM1lUU0laRzhWVUVNVVJaTDlVUzNQRS4u We acknowledge the valuable role that local taxi and courier firms play in the service. However, we anticipate that they will be accessible through the Taxi /Courier Services Marketplace lot via the awarded supplier's supply chain. As a result, local taxi and courier firms are not required to submit a bid for this tender.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04f8c4
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/060602-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK12 - Procurement Termination Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

60 - Transport services (excl. Waste transport)

63 - Supporting and auxiliary transport services; travel agencies services

64 - Postal and telecommunications services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

60120000 - Taxi services

60130000 - Special-purpose road passenger-transport services

60161000 - Parcel transport services

63510000 - Travel agency and similar services

64120000 - Courier services

79997000 - Business travel services

Notice Value(s)

Tender Value
£750,000,000 £100M-£1B
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
29 Jun 20261 months ago
Submission Deadline
Not specified
Future Notice Date
16 May 2025Expired
Award Date
Not specified
Contract Period
18 Dec 2026 - 17 Dec 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Withdrawn
Lots Status
Withdrawn
Awards Status
Cancelled
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Shared Business Services Limited
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HEMEL HEMPSTEAD
Postcode
HP2 7AH
Postcode Area
Hemel Hempstead
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH27 South West Hertfordshire
Delivery Location
Not specified
Local Authority
Dacorum
Electoral Ward
Adeyfield East
Westminster Constituency
Hemel Hempstead

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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