This public procurement record has 3 releases in its history.

PlanningUpdate

26 Jun 2026 at 13:18

PlanningUpdate

27 Mar 2026 at 11:49

Planning

01 Apr 2025 at 08:54

Summary of the contracting process

The Pension Protection Fund, located in Croydon, United Kingdom, is currently in the planning stage for a procurement process concerning pension administration software. This process is classified under the services category and focuses on software package and information systems as well as pension fund administration services. Preliminary market engagement began in April 2025, with the procurement having faced delays in its original schedule. It is now expected that the Invitation to Tender (ITT) will be published in April 2028. The final contract period is set to start on 1 April 2029 and conclude on 31 March 2039, but it may be extended to 2044. This procurement initiative underscores the Fund's strategic initiative to streamline pension operations and align with new legislative demands.

This procurement process presents substantial growth opportunities for businesses specialising in software solutions and pension fund services, particularly those capable of offering innovative digital tools and ensuring regulatory compliance. Small and medium enterprises (SMEs) are particularly encouraged to participate, given the suitability criteria. Successful businesses will benefit from a long-term engagement with a respected public authority, gaining visibility and a chance to demonstrate their expertise in providing enhanced user experiences for pension administration. This is a promising opportunity for businesses to support and shape the future capabilities of pension administration systems in the public sector.

How relevant is this notice?

Notice Title

Pensions Administration Software

Notice Description

We are reviewing our pension administration software solution and wish to engage with the market to explore potential solutions. We want to understand what solutions may exist to meet our existing needs, as well as exploring enhancements that might be available to meet future needs. We ultimately seek a solution which will streamline pension administration for our members and future members, enhance user experience, provide modern digital tools and capabilities, and ensure compliance with legislative and regulatory standards. As of 31 March 2024, we administer the pensions for 432,496 of our members and payout approximately PS1.2bn per year in member benefits. Our existing pensions administration contract expires 31 March 2029. All details contained in this notice are our genuine best estimate but are subject to change.

Planning Information

UPDATE 26 June 2026 Dear Suppliers, Further to our previous communication regarding the delay to the Pension Administration Software procurement, we wish to provide an update on the anticipated timetable. Following the wider programme review across strategic initiatives, the procurement is now expected to be paused for a prolonged period. At this stage, the procurement will not progress before January 2028, with ITT publication due in April 2028. This reflects the need to align the project with revised organisational priorities resulting from the emergence of mandatory statutory projects requiring substantially the same resource. The PPF has appropriate contractual provisions in place within the current service arrangement to ensure continuity of service during any implementation period in the event that a different service provider is appointed following the procurement. These dates should be regarded as an estimate. We will continue to keep the market informed of any material developments or changes to this position via the publication of appropriate FTS notices. We thank you for your continued interest and engagement to date. Kind regards, PPF UPDATE 27 March 2026 Dear Suppliers, We wish to inform you that the publication of the planned Pension Administration Software procurement will be delayed. The original timetable anticipated publication in late March 2026. However, following the second Request for Information (RFI), we received a significant volume of supplier feedback, which we are currently reviewing in detail. In addition, a programme-wide review is underway covering all strategic projects scheduled for delivery within the forthcoming 2026/27 Business Plan. This review is likely to result in revisions to the timelines for a number of projects, including this procurement. We will provide a further update as soon as the revised timetable has been formally approved. Kind regards PPF ----------------------------------------------------------------------------------------------------------------- This is not a call for competition. We intend to conduct preliminary market engagement as follows: Phase One - April - June 2025 • Issue Preliminary Market Engagement Notice and RFI Questionnaire • Request demonstrations from interested suppliers Please note we plan to draft our detailed requirements and contract terms between June 2025 and January 2026. Phase Two - Jan - Feb 2026 • Issue draft contract and detailed requirements to interested suppliers for comment Phase Three - March - April 2026 • Determine route to market and potentially arrange further supplier discussions for detailed requirements feedback This Preliminary Market Engagement process will be conducted on the PPFs eTendering portal at: https://ppf.bravosolution.co.uk/web/login.html To access the RFI Questionnaire, please register on our eTendering portal (if you haven't done so already), and follow the steps to pqq_54 - RFI Questionnaire - Pensions Software Solution Review (PSSR).

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04fb0c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/060393-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

66 - Financial and insurance services


CPV Codes

48000000 - Software package and information systems

66523100 - Pension fund administration services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
26 Jun 20266 days ago
Submission Deadline
Not specified
Future Notice Date
1 Apr 20282 years to go
Award Date
Not specified
Contract Period
31 Mar 2029 - 31 Mar 2039 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
PENSION PROTECTION FUND
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CROYDON
Postcode
CR0 2NA
Post Town
Croydon
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI62 Croydon
Delivery Location
TLI62 Croydon

Local Authority
Croydon
Electoral Ward
Fairfield
Westminster Constituency
Croydon West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-04fb0c-2026-06-26T14:18:24+01:00",
    "date": "2026-06-26T14:18:24+01:00",
    "ocid": "ocds-h6vhtk-04fb0c",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PWMV-5634-ZZTL",
            "name": "Pension Protection Fund",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PWMV-5634-ZZTL"
            },
            "address": {
                "streetAddress": "Renaissance,12 Dingwall Rd",
                "locality": "Croydon",
                "postalCode": "CR0 2NA",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI62"
            },
            "contactPoint": {
                "email": "commercialservices@ppf.co.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.ppf.co.uk",
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PWMV-5634-ZZTL",
        "name": "Pension Protection Fund"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "UPDATE 26 June 2026 Dear Suppliers, Further to our previous communication regarding the delay to the Pension Administration Software procurement, we wish to provide an update on the anticipated timetable. Following the wider programme review across strategic initiatives, the procurement is now expected to be paused for a prolonged period. At this stage, the procurement will not progress before January 2028, with ITT publication due in April 2028. This reflects the need to align the project with revised organisational priorities resulting from the emergence of mandatory statutory projects requiring substantially the same resource. The PPF has appropriate contractual provisions in place within the current service arrangement to ensure continuity of service during any implementation period in the event that a different service provider is appointed following the procurement. These dates should be regarded as an estimate. We will continue to keep the market informed of any material developments or changes to this position via the publication of appropriate FTS notices. We thank you for your continued interest and engagement to date. Kind regards, PPF UPDATE 27 March 2026 Dear Suppliers, We wish to inform you that the publication of the planned Pension Administration Software procurement will be delayed. The original timetable anticipated publication in late March 2026. However, following the second Request for Information (RFI), we received a significant volume of supplier feedback, which we are currently reviewing in detail. In addition, a programme-wide review is underway covering all strategic projects scheduled for delivery within the forthcoming 2026/27 Business Plan. This review is likely to result in revisions to the timelines for a number of projects, including this procurement. We will provide a further update as soon as the revised timetable has been formally approved. Kind regards PPF ----------------------------------------------------------------------------------------------------------------- This is not a call for competition. We intend to conduct preliminary market engagement as follows: Phase One - April - June 2025 * Issue Preliminary Market Engagement Notice and RFI Questionnaire * Request demonstrations from interested suppliers Please note we plan to draft our detailed requirements and contract terms between June 2025 and January 2026. Phase Two - Jan - Feb 2026 * Issue draft contract and detailed requirements to interested suppliers for comment Phase Three - March - April 2026 * Determine route to market and potentially arrange further supplier discussions for detailed requirements feedback This Preliminary Market Engagement process will be conducted on the PPFs eTendering portal at: https://ppf.bravosolution.co.uk/web/login.html To access the RFI Questionnaire, please register on our eTendering portal (if you haven't done so already), and follow the steps to pqq_54 - RFI Questionnaire - Pensions Software Solution Review (PSSR).",
                "dueDate": "2028-03-31T23:59:59+01:00",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "012147-2025",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/012147-2025",
                "datePublished": "2025-04-01T09:54:51+01:00",
                "format": "text/html"
            },
            {
                "id": "028447-2026",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/028447-2026",
                "datePublished": "2026-03-27T11:49:01Z",
                "format": "text/html"
            },
            {
                "id": "060393-2026",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/060393-2026",
                "datePublished": "2026-06-26T14:18:24+01:00",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "CS0631",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Pensions Administration Software",
        "description": "We are reviewing our pension administration software solution and wish to engage with the market to explore potential solutions. We want to understand what solutions may exist to meet our existing needs, as well as exploring enhancements that might be available to meet future needs. We ultimately seek a solution which will streamline pension administration for our members and future members, enhance user experience, provide modern digital tools and capabilities, and ensure compliance with legislative and regulatory standards. As of 31 March 2024, we administer the pensions for 432,496 of our members and payout approximately PS1.2bn per year in member benefits. Our existing pensions administration contract expires 31 March 2029. All details contained in this notice are our genuine best estimate but are subject to change.",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "48000000",
                        "description": "Software package and information systems"
                    },
                    {
                        "scheme": "CPV",
                        "id": "66523100",
                        "description": "Pension fund administration services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKI62",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "mainProcurementCategory": "services",
        "aboveThreshold": true,
        "lots": [
            {
                "id": "1",
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2029-04-01T00:00:00+01:00",
                    "endDate": "2039-03-31T23:59:59Z",
                    "maxExtentDate": "2044-03-31T23:59:59Z"
                },
                "hasRenewal": true,
                "status": "planning"
            }
        ],
        "communication": {
            "futureNoticeDate": "2028-04-01T23:59:59+01:00"
        },
        "status": "planning",
        "amendments": [
            {
                "id": "028447-2026",
                "description": "Update to Engagement process description as follows: UPDATE 27 March 2026 Dear Suppliers, We wish to inform you that the publication of the planned Pension Administration Software procurement will be delayed. The original timetable anticipated publication in late March 2026. However, following the second Request for Information (RFI), we received a significant volume of supplier feedback, which we are currently reviewing in detail. In addition, a programme-wide review is underway covering all strategic projects scheduled for delivery within the forthcoming 2026/27 Business Plan. This review is likely to result in revisions to the timelines for a number of projects, including this procurement. We will provide a further update as soon as the revised timetable has been formally approved. Kind regards PPF"
            },
            {
                "id": "060393-2026",
                "description": "UPDATE 26 June 2026 Dear Suppliers, Further to our previous communication regarding the delay to the Pension Administration Software procurement, we wish to provide an update on the anticipated timetable. Following the wider programme review across strategic initiatives, the procurement is now expected to be paused for a prolonged period. At this stage, the procurement will not progress before January 2028, with ITT publication due in April 2028. This reflects the need to align the project with revised organisational priorities resulting from the emergence of mandatory statutory projects requiring substantially the same resource. The PPF has appropriate contractual provisions in place within the current service arrangement to ensure continuity of service during any implementation period in the event that a different service provider is appointed following the procurement. These dates should be regarded as an estimate. We will continue to keep the market informed of any material developments or changes to this position via the publication of appropriate FTS notices. We thank you for your continued interest and engagement to date. Kind regards, PPF"
            }
        ]
    },
    "language": "en"
}