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STH - Debt Collection Services

Sheffield Teaching Hospitals NHS Foundation Trust

This public procurement record has 3 releases in its history.

TenderCancellation

10 Sep 2026 at 08:13

UK12 - Procurement Termination Notice
Tender

14 Nov 2025 at 13:55

UK4 - Tender Notice
Planning

04 Apr 2025 at 16:47

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Sheffield Teaching Hospitals NHS Foundation Trust sought an external debt collection agency to recover debts on its behalf. The requirement covers collection agency services, including administrative services related to law courts. This is a specialist financial and legal-support service for an NHS trust, with delivery connected to the trust’s operations in Sheffield. The work would involve managing debt recovery activity externally and supporting the trust through relevant administrative processes. It is a services contract rather than a supply or construction opportunity. Suppliers operating debt collection agencies, credit management businesses, or organisations providing associated legal administrative support should find the requirement relevant. The opportunity was structured as a single service requirement and was identified as suitable for small and medium-sized enterprises and voluntary, community or social enterprises.

The buyer invited offers through a UK open procedure, with electronic submission allowed in English. The tender reached the tender stage, but the procurement was subsequently terminated and the award was cancelled because the evaluation could no longer be concluded using the original submissions after the tender validity period expired. The tender submission deadline was 15 December 2025 at 1:00pm, and the enquiry deadline was 24 November 2025 at 12:00pm. The evaluation and award decision was due by 26 February 2026. The contract was planned to run from 16 March 2026 to 15 March 2028, with extensions potentially continuing to 15 March 2030. Its estimated value was £140,000 excluding VAT, or £168,000 including VAT. Evaluation was weighted 45% cost, 45% technical quality and 10% social value.

This opportunity suited established debt collection and credit management providers able to deliver external debt recovery services for an NHS organisation. Strong candidates would need practical capability in tracing and contacting debtors, managing recovery cases, maintaining accurate records, and handling escalations or administrative processes connected with law courts. The evaluation placed equal emphasis on commercial value and the quality of the proposed technical approach, so suppliers needed both a credible operating model and competitive pricing. Social value formed a further part of the assessment, favouring bids that could show measurable community, economic or environmental benefits. The requirement was also identified as suitable for SMEs and voluntary, community or social enterprises, making it relevant beyond the largest national collection agencies. The procurement has been terminated, so it is not a current route to contract.

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Notice Information

Notice Title

STH - Debt Collection Services

Notice Description

Provision of External Debt Collection Agency Services

Lot Information

Lot 1

Renewal: The initial contract term shall be 2 years with the potential for 2(1+1) Years in Contract extension.

Planning Information

We are in the process of preparing a tender for debt collection services and are seeking valuable feedback from potential suppliers to help refine our requirements and ensure we align with market capabilities and best practices. As part of this process, we would appreciate your insights on the draft specification and other relevant aspects outlined in the preliminary documents which can be found on the Atamis e-tendering portal, reference: C352096. https://health-family.force.com/s/Welcome

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04fda8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/085602-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK12 - Procurement Termination Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

75231100 - Law-courts-related administrative services

79940000 - Collection agency services

Notice Value(s)

Tender Value
£140,000 £100K-£500K
Lots Value
£140,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
10 Sep 20261 months ago
Submission Deadline
15 Dec 2025Expired
Future Notice Date
5 May 2025Expired
Award Date
Not specified
Contract Period
16 Mar 2026 - 15 Mar 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Cancelled
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Sheffield Teaching Hospitals NHS Foundation Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SHEFFIELD
Postcode
S10 2JF
Postcode Area
Sheffield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE32 Sheffield
Delivery Location
Not specified
Local Authority
Sheffield
Electoral Ward
Broomhill and Sharrow Vale
Westminster Constituency
Sheffield Central

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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