Planning

Digital Inclusion Wales

LLYWODRAETH CYMRU / WELSH GOVERNMENT

This public procurement record has 1 release in its history.

Planning

07 Apr 2025 at 12:28

Summary of the contracting process

The Welsh Government (Llywodraeth Cymru) has announced the planning stage for the "Digital Inclusion Wales" procurement process, aimed at addressing digital exclusion with an updated tender set for Summer 2025 and contract commencement in Autumn 2025. This procurement falls under the industry categories of education, training services, and IT services in the UK. Key location details include Cardiff, with activities projected across Wales. An online information event is scheduled for 20 May 2025, from 1pm to 1:45pm, and suppliers are invited to register by 5pm on 15 May 2025. The projected gross contract value is £12.24 million, with an initial three-year term starting from 1 October 2025, having potential renewal up to 2031. The tender process abides by Welsh devolved regulations and UK legislative frameworks.

This tender presents a significant opportunity for businesses specialising in digital inclusion, education, training, and IT services consultancy. Ideal candidates include SMEs and VCSEs experienced in delivering digital skills training and support. The programme's elements, such as mapping digital inclusion provision, offering regional and thematic advice, and creating resources, align well with organisations equipped to foster digital skills development and social inclusion. By participating, businesses can gain strategic influence, foster public-private sector collaboration, and contribute to advancing digital connectivity and inclusion across Wales, aiding community empowerment and growth.

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Notice Title

Digital Inclusion Wales

Notice Description

The Welsh Government are publishing this Preliminary Market Engagement Notice to notify suppliers of our intentions to update and re-tender the current Digital Inclusion contract. Details of the new contract will be contained in the tender documentation and we envisage the procurement will be conducted in Summer 2025 with the contract commencing Autumn 2025. Digital exclusion continues to be a significant issue throughout the UK. The acceleration of transitioning services to online digital only access has meant that it is now essential to have some level of digital skills to be included in today's society. Any barrier to digital connectivity, access and/or digital skills can mean someone is disadvantaged financially, socially and in respect of their wider well-being. Digital Communities Wales: Digital Confidence, Health and Well-being (DCW), the Welsh Government funded PS2million per annum flagship digital inclusion programme ends on 30 September 2025. The DCW programme has worked with organisations from all sectors that support digitally excluded people, providing training and support to front line staff and volunteers to help them develop the basic digital skills of citizens. The focus of the new contract will be on delivery of a nationally delivered programme of activity to support digital inclusion work in Wales including developing a national inclusion advice service and undertaking mapping of digital inclusion provision across Wales. It is envisaged that this national programme of activity would include the following elements: * Mapping of digital inclusion provision throughout Wales * Provision of digital inclusion advice, via regional and thematic skills advisers * Creation and updating of digital inclusion skills resources * Supporting bringing public and private sector stakeholders together to share knowledge and best practice and provide strategic leadership - reflecting the fact that digital inclusion is not owned by any one sector or organisation but is everyone's business The contract will recognise that becoming digitally included is a continuous process requiring ongoing support, which can take a long time to go from a first-time user to a position where one is able to demonstrate all five basic digital skills from the Essential Digital Skills Framework. To inform the Open FTS tender, suppliers are invited to an online information event on 20 May 2025, 1pm-1:45pm, where contract managers will outline the project and the tender submission process, as well as fielding questions from prospective bidders. Please register your interest to bid for this opportunity via this sell2wales notice and register your place at the PIN event by contacting Samantha Cole - digitalinclusionmailbox@gov.wales by 5pm on 15 May 2025.

Planning Information

To inform the Open FTS tender, suppliers are invited to an online information event on 20 May 2025, 1pm–1:45pm, where contract managers will outline the project and the tender submission process, as well as fielding questions from prospective bidders. Please register your interest to bid for this opportunity via this sell2wales notice and register your place at the PIN event by contacting Samantha Cole - digitalinclusionmailbox@gov.wales by 5pm on 15 May 2025.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04fe11
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/013388-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

80 - Education and training services


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

80000000 - Education and training services

Notice Value(s)

Tender Value
£10,200,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
7 Apr 202510 months ago
Submission Deadline
Not specified
Future Notice Date
2 Jun 2025Expired
Award Date
Not specified
Contract Period
30 Sep 2025 - 30 Sep 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LLYWODRAETH CYMRU / WELSH GOVERNMENT
Contact Name
Not specified
Contact Email
cpsprocurementadvice@gov.wales
Contact Phone
Not specified

Buyer Location

Locality
CARDIFF
Postcode
CF10 3NQ
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
TLL Wales

Local Authority
Cardiff
Electoral Ward
Cathays
Westminster Constituency
Cardiff South and Penarth

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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