Planning

Digital Dictation, Speech Recognition with Generative AI, and Outsourced Transcription

UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST

This public procurement record has 1 release in its history.

Planning

08 Apr 2025 at 10:15

Summary of the contracting process

The University Hospitals Birmingham NHS Foundation Trust (UHB) is in the planning stage of procuring digital dictation, speech recognition with generative AI, and outsourced transcription services. This procurement process is being conducted for enhancing and streamlining the transcription processes within their hospitals, including the Queen Elizabeth Hospital Birmingham and associated facilities. The procurement process involves three lots: Digital Dictation, Speech Recognition with Generative AI, and Outsourced Transcription. Suppliers interested in participating in this process must respond to the market engagement questionnaire by 15:00 on Tuesday, 6th May 2025. This procurement falls under the industry category of IT software and services, and is above the UK procurement threshold.

This tender process presents significant business opportunities for suppliers specialising in voice recognition software, dictation machines, document management software, and related IT services. Small and medium-sized enterprises (SMEs) with innovative solutions in digital dictation and speech recognition technology could benefit from engaging with this procurement. Successful suppliers could establish long-term collaborations with one of the UK’s largest NHS Trusts, offering extensive exposure and the potential for future contracts. Businesses with expertise in AI-driven speech recognition and transcription services would be particularly well-suited to compete in this tender.

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Notice Title

Digital Dictation, Speech Recognition with Generative AI, and Outsourced Transcription

Notice Description

University Hospitals Birmingham NHS Foundation Trust ("UHB") is one of the UK's largest NHS Trusts that runs the Queen Elizabeth Hospital Birmingham, Birmingham Chest Clinic, Heartlands Hospital, Good Hope Hospital, Solihull Hospital, and various community services across the region, and is one of the highest performing Health organisations in Europe with a proven international reputation for its quality of care, information technology, clinical education and training and research. The trust has 2,366 in-patient beds over 105 wards in addition to 115 children's beds and 145 day case beds. The trust operates 7,127 outpatients' and 304 community clinics per week with a workforce of over 20,000 members of staff. UHB is looking to procure up to four solutions, split into three lots. The procurement process will be subject to business case approval and this Pre-Market Engagement Exercise will help form the tender process. The lots are shown below: * Lot 1: Digital Dictation * Lot 2: Speech Recognition with Generative AI * Lot 3: Outsourced Transcription

Planning Information

Lot 1: Digital Dictation Where UHB references digital dictation, this encompasses the process from a clinician creating a new dictation/letter, through to the document completion with distribution to EDMS, EDT, print and external print. A representation of the as-is process can be seen in the below process map: Lot 2: Speech Recognition with Generative AI With the introduction of speech recognition we intend to transform this process to be more streamlined, needing fewer inputs and leading to a quicker turnaround time for patient letters. A representation of the to-be process can be found in the below process map: The flow using a Generative AI solution has not yet been mapped, as this hasn’t been trialled within the Trust. Following supplier selection, we would be keen to get a pilot up-and-running as soon as possible so the benefits of this process can be realised. UHB Lot 3: Outsourced Transcription If a supplier is only responding to Lot 3 for outsourced transcription, the solution must be system agnostic as our digital dictation supplier will be selected as part of the same procurement exercise. Following this procurement, the intention of UHB is to reduce our spend on outsourcing with the introduction of speech recognition. This will be progressive due to the size and geography of UHB making it impractical to go for a big-bang approach. Suppliers wishing to participate in this market engagement exercise and express an interest in this requirement should respond to the questionnaire via the online form on the Health Family Single eCommercial System Portal (Atamis) by 15:00 on Tuesday 6th May 2025. https://health-family.force.com/s/Welcome Please search for C352502 To View documents please register interest and then navigate "My Proposals and quotes"

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04fe98
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/013587-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

32332100 - Dictating machines

32344110 - Voice-logging system

48311000 - Document management software package

48314000 - Voice recognition software package

48517000 - IT software package

72212314 - Voice recognition software development services

79550000 - Typing, word-processing and desktop publishing services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
8 Apr 202510 months ago
Submission Deadline
Not specified
Future Notice Date
1 Nov 2025Expired
Award Date
Not specified
Contract Period
30 Nov 2025 - 29 Dec 2030 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST
Contact Name
Abdul Alim
Contact Email
abdul.alim@uhb.nhs.uk
Contact Phone
Not specified

Buyer Location

Locality
BIRMINGHAM
Postcode
B15 2GW
Post Town
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified

Local Authority
Birmingham
Electoral Ward
Edgbaston
Westminster Constituency
Birmingham Edgbaston

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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