Notice Information
Notice Title
Digital Dictation, Speech Recognition with Generative AI, and Outsourced Transcription
Notice Description
University Hospitals Birmingham NHS Foundation Trust ("UHB") is one of the UK's largest NHS Trusts that runs the Queen Elizabeth Hospital Birmingham, Birmingham Chest Clinic, Heartlands Hospital, Good Hope Hospital, Solihull Hospital, and various community services across the region, and is one of the highest performing Health organisations in Europe with a proven international reputation for its quality of care, information technology, clinical education and training and research. The trust has 2,366 in-patient beds over 105 wards in addition to 115 children's beds and 145 day case beds. The trust operates 7,127 outpatients' and 304 community clinics per week with a workforce of over 20,000 members of staff. UHB is looking to procure up to four solutions, split into three lots. The procurement process will be subject to business case approval and this Pre-Market Engagement Exercise will help form the tender process. The lots are shown below: * Lot 1: Digital Dictation * Lot 2: Speech Recognition with Generative AI * Lot 3: Outsourced Transcription
Planning Information
Lot 1: Digital Dictation Where UHB references digital dictation, this encompasses the process from a clinician creating a new dictation/letter, through to the document completion with distribution to EDMS, EDT, print and external print. A representation of the as-is process can be seen in the below process map: Lot 2: Speech Recognition with Generative AI With the introduction of speech recognition we intend to transform this process to be more streamlined, needing fewer inputs and leading to a quicker turnaround time for patient letters. A representation of the to-be process can be found in the below process map: The flow using a Generative AI solution has not yet been mapped, as this hasn’t been trialled within the Trust. Following supplier selection, we would be keen to get a pilot up-and-running as soon as possible so the benefits of this process can be realised. UHB Lot 3: Outsourced Transcription If a supplier is only responding to Lot 3 for outsourced transcription, the solution must be system agnostic as our digital dictation supplier will be selected as part of the same procurement exercise. Following this procurement, the intention of UHB is to reduce our spend on outsourcing with the introduction of speech recognition. This will be progressive due to the size and geography of UHB making it impractical to go for a big-bang approach. Suppliers wishing to participate in this market engagement exercise and express an interest in this requirement should respond to the questionnaire via the online form on the Health Family Single eCommercial System Portal (Atamis) by 15:00 on Tuesday 6th May 2025. https://health-family.force.com/s/Welcome Please search for C352502 To View documents please register interest and then navigate "My Proposals and quotes"
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-04fe99
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/018741-2025
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- UK2 - Preliminary Market Engagement Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- SME
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
32 - Radio, television, communication, telecommunication and related equipment
48 - Software package and information systems
72 - IT services: consulting, software development, Internet and support
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
32332100 - Dictating machines
32344110 - Voice-logging system
48311000 - Document management software package
48314000 - Voice recognition software package
48517000 - IT software package
72212314 - Voice recognition software development services
79550000 - Typing, word-processing and desktop publishing services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 2 May 20259 months ago
- Submission Deadline
- Not specified
- Future Notice Date
- 1 Nov 2025Expired
- Award Date
- Not specified
- Contract Period
- 30 Nov 2025 - 29 Dec 2030 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planning
- Lots Status
- Planning
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST
- Contact Name
- Abdul Alim
- Contact Email
- abdul.alim@uhb.nhs.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- BIRMINGHAM
- Postcode
- B15 2GW
- Post Town
- Birmingham
- Country
- England
-
- Major Region (ITL 1)
- TLG West Midlands (England)
- Basic Region (ITL 2)
- TLG3 West Midlands
- Small Region (ITL 3)
- TLG31 Birmingham
- Delivery Location
- Not specified
-
- Local Authority
- Birmingham
- Electoral Ward
- Edgbaston
- Westminster Constituency
- Birmingham Edgbaston
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/018741-2025
2nd May 2025 - Preliminary market engagement notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/013589-2025
8th April 2025 - Preliminary market engagement notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-04fe99-2025-05-02T12:37:16+01:00",
"date": "2025-05-02T12:37:16+01:00",
"ocid": "ocds-h6vhtk-04fe99",
"initiationType": "tender",
"parties": [
{
"id": "GB-PPON-PWVL-6877-BXXV",
"name": "University Hospitals Birmingham NHS Foundation Trust",
"identifier": {
"scheme": "GB-PPON",
"id": "PWVL-6877-BXXV"
},
"address": {
"streetAddress": "Queen Elizabeth Hospital Birmingham",
"locality": "Birmingham",
"postalCode": "B15 2GW",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKG31"
},
"contactPoint": {
"name": "Abdul Alim",
"email": "abdul.alim@uhb.nhs.uk"
},
"roles": [
"buyer"
],
"details": {
"url": "https://www.health-family.force.com/s/Welcome",
"classifications": [
{
"scheme": "UK_CA_TYPE",
"id": "publicAuthorityCentralGovernment",
"description": "Public authority - central government"
}
]
}
}
],
"buyer": {
"id": "GB-PPON-PWVL-6877-BXXV",
"name": "University Hospitals Birmingham NHS Foundation Trust"
},
"planning": {
"milestones": [
{
"id": "engagement",
"type": "engagement",
"description": "Lot 1: Digital Dictation Where UHB references digital dictation, this encompasses the process from a clinician creating a new dictation/letter, through to the document completion with distribution to EDMS, EDT, print and external print. A representation of the as-is process can be seen in the below process map: Lot 2: Speech Recognition with Generative AI With the introduction of speech recognition we intend to transform this process to be more streamlined, needing fewer inputs and leading to a quicker turnaround time for patient letters. A representation of the to-be process can be found in the below process map: The flow using a Generative AI solution has not yet been mapped, as this hasn't been trialled within the Trust. Following supplier selection, we would be keen to get a pilot up-and-running as soon as possible so the benefits of this process can be realised. UHB Lot 3: Outsourced Transcription If a supplier is only responding to Lot 3 for outsourced transcription, the solution must be system agnostic as our digital dictation supplier will be selected as part of the same procurement exercise. Following this procurement, the intention of UHB is to reduce our spend on outsourcing with the introduction of speech recognition. This will be progressive due to the size and geography of UHB making it impractical to go for a big-bang approach. Suppliers wishing to participate in this market engagement exercise and express an interest in this requirement should respond to the questionnaire via the online form on the Health Family Single eCommercial System Portal (Atamis) by 15:00 on Tuesday 6th May 2025. https://health-family.force.com/s/Welcome Please search for C352502 To View documents please register interest and then navigate \"My Proposals and quotes\"",
"dueDate": "2025-05-13T23:59:59+01:00",
"status": "scheduled"
}
],
"documents": [
{
"id": "013589-2025",
"documentType": "marketEngagementNotice",
"noticeType": "UK2",
"description": "Preliminary market engagement notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/013589-2025",
"datePublished": "2025-04-08T11:16:00+01:00",
"format": "text/html"
},
{
"id": "018741-2025",
"documentType": "marketEngagementNotice",
"noticeType": "UK2",
"description": "Preliminary market engagement notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/018741-2025",
"datePublished": "2025-05-02T12:37:16+01:00",
"format": "text/html"
}
]
},
"tender": {
"id": "PROC.08.0827",
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
},
"title": "Digital Dictation, Speech Recognition with Generative AI, and Outsourced Transcription",
"description": "University Hospitals Birmingham NHS Foundation Trust (\"UHB\") is one of the UK's largest NHS Trusts that runs the Queen Elizabeth Hospital Birmingham, Birmingham Chest Clinic, Heartlands Hospital, Good Hope Hospital, Solihull Hospital, and various community services across the region, and is one of the highest performing Health organisations in Europe with a proven international reputation for its quality of care, information technology, clinical education and training and research. The trust has 2,366 in-patient beds over 105 wards in addition to 115 children's beds and 145 day case beds. The trust operates 7,127 outpatients' and 304 community clinics per week with a workforce of over 20,000 members of staff. UHB is looking to procure up to four solutions, split into three lots. The procurement process will be subject to business case approval and this Pre-Market Engagement Exercise will help form the tender process. The lots are shown below: * Lot 1: Digital Dictation * Lot 2: Speech Recognition with Generative AI * Lot 3: Outsourced Transcription",
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "48314000",
"description": "Voice recognition software package"
},
{
"scheme": "CPV",
"id": "32344110",
"description": "Voice-logging system"
},
{
"scheme": "CPV",
"id": "72212314",
"description": "Voice recognition software development services"
},
{
"scheme": "CPV",
"id": "32332100",
"description": "Dictating machines"
},
{
"scheme": "CPV",
"id": "48311000",
"description": "Document management software package"
},
{
"scheme": "CPV",
"id": "79550000",
"description": "Typing, word-processing and desktop publishing services"
},
{
"scheme": "CPV",
"id": "48517000",
"description": "IT software package"
}
],
"deliveryAddresses": [
{
"region": "UK",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UK",
"country": "GB",
"countryName": "United Kingdom"
}
],
"relatedLot": "1"
}
],
"mainProcurementCategory": "services",
"aboveThreshold": true,
"lots": [
{
"id": "1",
"suitability": {
"sme": true
},
"contractPeriod": {
"startDate": "2025-11-30T00:00:00Z",
"endDate": "2030-12-29T23:59:59Z",
"maxExtentDate": "2032-12-29T23:59:59Z"
},
"hasRenewal": true,
"status": "planning"
}
],
"communication": {
"futureNoticeDate": "2025-11-01T23:59:59Z"
},
"status": "planning",
"amendments": [
{
"id": "018741-2025",
"description": "Extension to the deadline date"
}
]
},
"language": "en"
}