Planning

Electronic Patient Care Record (ePCR) System Market Engagement

SOUTH WESTERN AMBULANCE SERVICE NHS FOUNDATION TRUST

This public procurement record has 3 releases in its history.

PlanningUpdate

09 Oct 2025 at 14:43

UK2 - Preliminary Market Engagement Notice
Planning

06 Oct 2025 at 11:47

UK2 - Preliminary Market Engagement Notice
Planning

20 May 2025 at 13:40

UK1 - Pipeline Notice
Summary of the contracting process

The South Western Ambulance Service NHS Foundation Trust is planning a procurement process for an Electronic Patient Care Record (ePCR) System. This engagement falls under the software-related services and software package and information systems industry categories. The procurement is currently at the planning stage, with an upcoming deadline for supplier information submissions set for midday on Friday, 24 October 2025. The planned contract period is from 1 July 2026 to 30 June 2030, with a potential extension up to June 2036. The market engagement will allow suppliers to demonstrate their systems between 4 and 13 November 2025, inviting interested suppliers to provide information to help shape the procurement strategy and requirements.

This tender offers substantial business growth opportunities for suppliers specialising in software solutions, specifically those related to healthcare digital systems. Small and medium enterprises (SMEs) and Voluntary, Community and Social Enterprises (VCSEs) are particularly encouraged to participate, given their eligibility. Businesses with strengths in developing and implementing information systems tailored to healthcare services would find this tender well-suited to their expertise, offering a substantial contract value grossing at £18,000,000. Engaging in this procurement process could position companies strategically within the healthcare IT landscape in the United Kingdom.

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Notice Information

Notice Title

Electronic Patient Care Record (ePCR) System Market Engagement

Notice Description

The current contract supplying the South Western Ambulance Service NHS Foundation Trust (SWAST) with an Electronic Patient Record (EPR) system is due to end mid-2027. A procurement exercise is therefore being planned. SWAST are now engaging the market seeking information, for example to help determine requirements (including potential budget needs) and procurement strategy, whilst understanding current market capacity.

Planning Information

Suppliers are now invited to request an information pack from procurement@swast.nhs.uk and then voluntarily complete and return your relevant information. Supplier Information is to be submitted by midday Friday 24 October 2025. ***Note: Response deadline extended*** As part of pre-market engagement, SWAST may invite further clarification, including potentially accommodating some sample system demonstrations. Where appropriate, invitations are likely to be sent out to suppliers to carry out demonstrations between the period of 4th - 13th November 2025. Other Ambulance Trusts may become involved in this market engagement exercise, for example SWAST sharing and them reviewing information received and attending any demonstrations alongside SWAST to support their own requirements.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-051901
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/063836-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72260000 - Software-related services

Notice Value(s)

Tender Value
£15,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
9 Oct 20254 months ago
Submission Deadline
Not specified
Future Notice Date
13 Jan 2026Expired
Award Date
Not specified
Contract Period
30 Jun 2026 - 30 Jun 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SOUTH WESTERN AMBULANCE SERVICE NHS FOUNDATION TRUST
Contact Name
Procurement
Contact Email
procurement@swast.nhs.uk
Contact Phone
Not specified

Buyer Location

Locality
EXETER
Postcode
EX2 7HY
Post Town
Exeter
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
Not specified
Local Authority
Exeter
Electoral Ward
St Loyes
Westminster Constituency
Exmouth and Exeter East

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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