Planning

Client Relationship Management (CRM) and Learning Analytics platform

UNIVERSITY OF PLYMOUTH

This public procurement record has 1 release in its history.

Planning

23 May 2025 at 09:13

Summary of the contracting process

On 23rd May 2025, the University of Plymouth announced a procurement planning stage for acquiring a Client Relationship Management (CRM) and Learning Analytics platform. This initiative aims to support the complete student journey, reflecting the project's focus within the services sector, specifically under educational software and e-learning services. The contract, planned to commence on 31st July 2026 and conclude on 30th July 2031, will be serviced in Plymouth, Devon, and the broader UKK region. The procurement process falls under the sub-central government public authority category. Interested parties should note the future notice date set for 30th April 2026, as indicated by the communication plans.

This tender presents valuable opportunities for businesses specialising in educational technology and analytics platforms. Companies with expertise in developing CRM solutions tailored to educational institutions or providing e-learning services will find this contract particularly well-suited to their capabilities. The long-term nature of the contract offers potential for substantial business growth, enabling them to form a key partnership with a leading university. Engaging in such contracts can enhance a company's profile within the education sector and contribute to broader market expansion.

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Notice Title

Client Relationship Management (CRM) and Learning Analytics platform

Notice Description

Client Relationship Management (CRM) and Learning Analytics platform, to support the whole student journey.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0520f2
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/025818-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK1 - Pipeline Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

80 - Education and training services


CPV Codes

48190000 - Educational software package

80420000 - E-learning services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
23 May 20259 months ago
Submission Deadline
Not specified
Future Notice Date
30 Apr 20263 months to go
Award Date
Not specified
Contract Period
31 Jul 2026 - 30 Jul 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF PLYMOUTH
Contact Name
Howard Goffin
Contact Email
howard.goffin@plymouth.ac.uk
Contact Phone
+44 01752582057

Buyer Location

Locality
PLYMOUTH, DEVON
Postcode
PL4 8AA
Post Town
Plymouth
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK41 Plymouth
Delivery Location
TLK South West (England)

Local Authority
Plymouth
Electoral Ward
Drake
Westminster Constituency
Plymouth Sutton and Devonport

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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