Notice Information
Notice Title
Provision of a Platform used for the Isle of Wight Council's Wightcare Services
Notice Description
The requirement is for a tele-alarm call handling platform that is fully digital. The Authorities Wightcare service is unique on the island as it provides a call handling service along with a Responder Service when people need the physical help of a person. Our Responder Services sets us apart from any other island based provider of services.
Lot Information
Lot 1
Renewal: Sole discretion of the Authority 12m + 12m
Planning Information
It is important to note that this is not an invitation to tender, it is strictly a Preliminary Market Engagement Questionnaire, intended to capture market information. The Authority is engaging with potential suppliers to seek views and feedback to the information provided and questionnaire. This is intended to be used to assist the Authority on deciding the next steps for the procurement of the platform and equipment used for our Wightcare Service. We need a tele-alarm call handling platform that is fully digital and has a range of equipment, such as fire alarms in the home or movement sensors (to name a few) that are compatible with the system and fully digital. It is important to note that this is not an invitation to tender, it is strictly a Preliminary Market Engagement Questionnaire, intended to capture market information.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-0524cb
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/063698-2025
- Current Stage
- Award
- All Stages
- Planning, Tender, Award
Procurement Classification
- Notice Type
- UK7 - Contract Details Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Below threshold - open competition
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
48000000 - Software package and information systems
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- £125,000 £100K-£500K
- Lots Value
- £125,000 £100K-£500K
- Awards Value
- Not specified
- Contracts Value
- £146,927 £100K-£500K
Notice Dates
- Publication Date
- 9 Oct 20254 months ago
- Submission Deadline
- 23 Jul 2025Expired
- Future Notice Date
- 6 Jun 2025Expired
- Award Date
- 25 Sep 20255 months ago
- Contract Period
- 1 Nov 2025 - 31 Oct 2028 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- ISLE OF WIGHT COUNCIL
- Contact Name
- Mrs Lucy Chandler
- Contact Email
- lucy.chandler@iow.gov.uk
- Contact Phone
- +44 1983821000
Buyer Location
- Locality
- NEWPORT
- Postcode
- PO30 1UD
- Post Town
- Portsmouth
- Country
- England
-
- Major Region (ITL 1)
- TLJ South East (England)
- Basic Region (ITL 2)
- TLJ3 Hampshire and Isle of Wight
- Small Region (ITL 3)
- TLJ34 Isle of Wight
- Delivery Location
- TLJ34 Isle of Wight
-
- Local Authority
- Isle of Wight
- Electoral Ward
- Newport Central
- Westminster Constituency
- Isle of Wight West
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/063698-2025
9th October 2025 - Contract details notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/034507-2025
23rd June 2025 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/027045-2025
23rd May 2025 - Preliminary market engagement notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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