PlanningUpdate
R/WP - 25/26 - Patient/Citizen Communication & Engagement Solutions
KING'S COLLEGE HOSPITAL NHS FOUNDATION TRUST
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Contract Timeline
- Publication Date
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20th June 2025 14:09:07 PM
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Contract Summary
To ensure that the proper tools are in place to provide consistent Patient/Citizen Communication and Engagement Solutions by the Supplier. This will reduce the number of patients who miss appointments and put patients in control with technology as a key step towards tackling the elective care backlog. The contract is expected to facilitate the provision of digital and hybrid patient communication services, including SMS reminders, a patient engagement portal, hybrid mail, chatbot, and appointment management tools, integrated with the EPIC EPR system.
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Contract Details
- Open Contracting ID
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ocds-h6vhtk-052b2c
- Publication Source
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Find a Tender Service
- Procurement Stage
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PlanningUpdate
- Procurement Method
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N/A
- Procurement Method Details
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N/A
- Procurement Category
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Services
- Tender Suitability
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- Framework / DPS
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Contract Classification
- CPV Code(s)
- CPV Division(s)
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Awarding Authority
KING'S COLLEGE HOSPITAL NHS FOUNDATION TRUST
- Buyer Name
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Victoria Mene
- Buyer Email
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victoria.mene2@nhs.net
- Buyer Phone
- Buyer Address
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Great Maze Pond
London
SE1 9RT
United Kingdom