Award

The Servicing of Domestic Boilers and Heating Appliances in Pembrokeshire

PEMBROKESHIRE COUNTY COUNCIL

This public procurement record has 3 releases in its history.

Award

28 Nov 2025 at 13:07

Award

22 Sep 2025 at 11:40

Tender

10 Jun 2025 at 15:59

Summary of the contracting process

Pembrokeshire County Council successfully concluded its procurement process for the servicing of domestic boilers and heating appliances across its housing portfolio, appointing Westward Energy Services Limited as the supplier. This public procurement, adhering to an open procedure, was aimed at maintaining safety and efficiency through regular checks, servicing, and repairs of gas and oil-fired boilers, as well as air source heat pump systems. The contract covers approximately 5,461 properties within Pembrokeshire. Key dates for the procurement include the contract signing on 5th November 2025, with a duration extending from 6th November 2025 to 5th November 2028, and potential renewal option for an additional year. The procurement falls under the 'services' category and was regulated under Welsh devolved regulations.

This tender presents growth opportunities, especially for SMEs like Westward Energy Services Limited, which successfully secured the contract. Businesses specialising in boiler servicing and maintenance, with expertise in energy systems and safety installations, can benefit substantially from engaging in similar tenders. The robust value of the contract at over £568,000 GBP emphasizes the financial potential, while the scope of work, including varied heating systems and safety installations, aligns with businesses equipped with qualified personnel holding certifications such as GAS SAFE or OFTEC. This opportunity reflects the potential for businesses to expand their public sector portfolios and establish a foothold in the local government services market.

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Notice Title

The Servicing of Domestic Boilers and Heating Appliances in Pembrokeshire

Notice Description

The appointment of a single contractor to deliver safety checks, servicing and repair of oil and gas fired boilers, domestic air source heat pump systems and appliances along with the service, repair and replacement of smoke and heat detectors and carbon monoxide detectors, to its domestic and sheltered housing properties, throughout the County of Pembrokeshire. Also included in this agreement is the requirement to carry out interim safety checks and certification to Void properties prior to them being let (Fire up and Instruct).The Authority's Housing portfolio consists of approximately 5,461 domestic properties with gas, oil or air source heat pumps, heating, or appliances. All properties will contain smoke, heat and CO alarms.

Lot Information

Lot 1

Renewal: The Contract will be for a 3 year period with an option to extend for a further period of up to 12 months, subject to available budget, satisfactory performance and agreement by both parties.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05464b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/078080-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

38 - Laboratory, optical and precision equipments (excl. glasses)

44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)

50 - Repair and maintenance services


CPV Codes

38431200 - Smoke-detection apparatus

44621200 - Boilers

50531100 - Repair and maintenance services of boilers

Notice Value(s)

Tender Value
£2,600,000 £1M-£10M
Lots Value
£2,600,000 £1M-£10M
Awards Value
£1,894,306 £1M-£10M
Contracts Value
£473,576 £100K-£500K

Notice Dates

Publication Date
28 Nov 20252 months ago
Submission Deadline
22 Jul 2025Expired
Future Notice Date
Not specified
Award Date
21 Sep 20255 months ago
Contract Period
6 Nov 2025 - 5 Nov 2028 3-4 years
Recurrence
2029-05-01

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
PEMBROKESHIRE COUNTY COUNCIL
Contact Name
Not specified
Contact Email
procurement@pembrokeshire.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
PEMBROKESHIRE
Postcode
SA61 1TP
Post Town
Swansea
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL42 South West Wales
Delivery Location
TLL14 South West Wales

Local Authority
Pembrokeshire
Electoral Ward
Haverfordwest: Castle
Westminster Constituency
Mid and South Pembrokeshire

Supplier Information

Number of Suppliers
1
Supplier Name

WESTWARD ENERGY SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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