Planning

Provision of a Technology Enabled Care (TEC) Alarm Receiving Centre (ARC) solution

WARRINGTON BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Planning

13 Jun 2025 at 06:48

Summary of the contracting process

Warrington Borough Council is initiating a public procurement process for the provision of a Technology Enabled Care (TEC) Alarm Receiving Centre (ARC) solution. The procurement, valued at £840,000, encompasses software provision, implementation services, data migration, training, and ongoing support and maintenance services. This effort is categorized under services, specifically focusing on software packages, IT services, call centres, and alarm-monitoring services. The planned procurement is in its planning stage, with an open procedure set out for interested businesses. Key dates to note are the tender period ending on 15th August 2025 and the award period concluding on 30th September 2025. The location for delivery is within the UKD61 region, and detailed submission methods are provided through the online platform 'The Chest'.

This tender presents valuable opportunities for businesses, particularly those specialising in software solutions, IT services, and alarm-monitoring sectors. With an invitation to participate in an open procedure, small and medium enterprises (SMEs) are notably encouraged, given the procurement's suitability criteria. Firms capable of providing software-as-a-service (SaaS) solutions with robust support and maintenance services could significantly benefit from this opportunity. Moreover, there is potential for contract extensions, allowing businesses involvement beyond the initial three-year term, thereby offering an avenue for sustained business growth and engagement with Warrington Borough Council.

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Notice Title

Provision of a Technology Enabled Care (TEC) Alarm Receiving Centre (ARC) solution

Notice Description

Provision of a Technology Enabled Care (TEC) Alarm Receiving Centre (ARC) system deployed as Software-as-a-Service solution, including software provision; implementation services, legacy system data migration, training; software hosting, support and maintenance services. The ARC solution will enable the on-going and continuous monitoring of TEC alarm equipment.

Lot Information

Lot 1

Renewal: Contract may be extended at the discretion of the Buyer for 2 periods of 12 months.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-054820
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/032112-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK3 - Planned Procurement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

79512000 - Call centre

79711000 - Alarm-monitoring services

Notice Value(s)

Tender Value
£700,000 £500K-£1M
Lots Value
£700,000 £500K-£1M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
13 Jun 20258 months ago
Submission Deadline
15 Aug 2025Expired
Future Notice Date
1 Jul 2025Expired
Award Date
Not specified
Contract Period
30 Sep 2025 - 30 Sep 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
WARRINGTON BOROUGH COUNCIL
Contact Name
Not specified
Contact Email
ict-contracts@warrington.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
WARRINGTON
Postcode
WA1 1UH
Post Town
Warrington
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD61 Warrington
Delivery Location
TLD61 Warrington

Local Authority
Warrington
Electoral Ward
Bewsey and Whitecross
Westminster Constituency
Warrington South

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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