Debt Management System Replacement

{
    "tag": [
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    "id": "ocds-h6vhtk-055c64-2025-07-09T17:21:34+01:00",
    "date": "2025-07-09T17:21:34+01:00",
    "ocid": "ocds-h6vhtk-055c64",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-COH-02366661",
            "name": "THAMES WATER UTILITIES LIMITED",
            "identifier": {
                "scheme": "GB-COH",
                "id": "02366661"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PNQQ-4647-DTCV"
                }
            ],
            "address": {
                "streetAddress": "Clearwater Court",
                "locality": "Reading",
                "postalCode": "RG1 8DB",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ11"
            },
            "contactPoint": {
                "email": "procurement.support.centre@thameswater.co.uk"
            },
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            "details": {
                "url": "https://www.thameswater.co.uk/",
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "privateUtility",
                        "description": "Private utility"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-COH-02366661",
        "name": "THAMES WATER UTILITIES LIMITED"
    },
    "tender": {
        "id": "TC2261",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Debt Management System Replacement",
        "description": "Thames Water intends to award an Agreement for the provision of a new Debt Management SaaS solution, as well as the Implementation and System Integration work associated with it. The Software Provider may wish to submit a bid in collaboration with a System Integrator, however Thames Water expects to sign one contract upon completion of this tender exercise under which the Supplier takes accountability for the provision of the Software licenses and the successful implementation of the system within Thames Water's environment.",
        "status": "active",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "48000000",
                        "description": "Software package and information systems"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72263000",
                        "description": "Software implementation services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKI",
                        "country": "GB",
                        "countryName": "United Kingdom"
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                        "countryName": "United Kingdom"
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                ],
                "relatedLot": "1"
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        ],
        "value": {
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            "amount": 0,
            "currency": "GBP"
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        "procurementMethod": "selective",
        "procurementMethodDetails": "Competitive flexible procedure",
        "procedure": {
            "features": "Suppliers' PSQ submissions will be scored and shortlisted in accordance with the criteria set out within the PSQ documentation, and the suppliers that are shortlisted will be invited to submit a proposal in response to the ITN. After tenders have been submitted, evaluated, and negotiated, the successful supplier will be awarded according to the percentage weightings and criteria set out in the ITN Process document. Full details of the process that will be followed are provided within the PSQ and ITN documents."
        },
        "mainProcurementCategory": "services",
        "specialRegime": [
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        "aboveThreshold": true,
        "submissionMethodDetails": "To gain access for this procurement exercise, please click on the link below, and provided the requested details. You will then be given access. https://forms.office.com/e/tUAE40JePP",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
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            ]
        },
        "expressionOfInterestDeadline": "2025-08-04T10:00:00+01:00",
        "awardPeriod": {
            "endDate": "2025-10-24T23:59:59+01:00"
        },
        "lots": [
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                "id": "1",
                "status": "active",
                "value": {
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                    "amount": 0,
                    "currency": "GBP"
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                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Technical",
                            "description": "Each proposals will be evaluated against a host of Functional and Non-Functional Requirements, which will be used to assess the functionality of the proposal. The full breakdown of the evaluation criteria and weightings will be included in the tender documentation.",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "cost",
                            "name": "Commercial",
                            "description": "Price is not the only award criterion; however, it will play an important part in evaluating the proposals. The full breakdown of the evaluation criteria and weightings will be included in the tender documentation.",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
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                            ]
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                    ]
                },
                "contractPeriod": {
                    "startDate": "2025-11-10T00:00:00Z",
                    "endDate": "2028-11-09T23:59:59Z",
                    "maxExtentDate": "2030-11-09T23:59:59Z"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Thames Water envisages that the contract will be awarded for an initial term of 3 years with options to extend by 1 year or longer, up to a maximum overall term of 5 years."
                },
                "hasOptions": true,
                "options": {
                    "description": "The right to additional purchases while the contract is valid. The full scope of the services to be provided and any options that may be considered throughout the term of the agreement, is set out in the Specification issued within the Invitation to Negotiate (ITN) document."
                }
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "038751-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/038751-2025",
                "datePublished": "2025-07-09T17:21:34+01:00",
                "format": "text/html"
            }
        ]
    },
    "language": "en"
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