This public procurement record has 2 releases in its history.

Award

09 Sep 2026 at 12:03

Tender

22 Jul 2025 at 11:41

Summary of the contracting process

The Scottish Government commissioned technology and research services to understand and reduce teacher workload. The challenge focuses on how workload varies between career stages, school settings such as primary and secondary education, and roles including teachers, principal teachers, department heads and management. The intended outcome is the development of products that teachers and related professionals want to use and that make a measurable difference to workload. The work combines research into teachers’ real experiences with software development, technology consultancy and support. It is delivered in Scotland, with relevance to suppliers working across education, digital services, user research, educational software and product development. CivTech’s model involves collaboration between public-sector specialists and private-sector innovators, with solutions developed through exploration and an accelerator approach.

The procurement is complete and the contract has been awarded to Poteris, an SME; the contract is active. The award decision period began on 2 September 2025 and the contract was signed on 4 August 2026. The contract value is £598,363. The planned contract duration is 720 days, with an extension possible if required. The estimated procurement value was £1,000,000. It used an open procedure, with electronic submission in English. Evaluation was based entirely on quality, weighted at 100%; price carried no weighting. There was one lot. Thirty-seven bids were received, all electronically and all from SMEs. The award includes subcontracting. Electronic ordering and payment are provided for, and electronic invoicing is allowed. The contract is linked to the single challenge on reducing teacher workload.

This award demonstrates demand for suppliers able to combine detailed user research with practical technology development in education. A credible competitor would need to investigate teachers’ working realities across career stages, school types and professional roles, then translate those findings into products that educators will adopt and use. Relevant capability includes service design, discovery research, co-production with users, software development, educational technology, testing and support. The CivTech approach also favours organisations that can work collaboratively with public-sector specialists, develop and refine a solution rapidly, and build a sustainable product business beyond the initial client. The successful supplier was an SME, and all recorded bidders were SMEs, indicating that the requirement can be pursued by focused smaller businesses as well as larger technology providers. Experience engaging schools and education professionals would strengthen a competing proposition.

How relevant is this notice?

Notice Information

Notice Title

CivTech 11 - Challenge 11.6 - How can technology reduce teacher workload?

Notice Description

The workload, expectations and demands on teachers has increased. While we can pinpoint different factors contributing to increasing workloads, we don't know enough about how these manifest themselves for teachers, nor how they vary at different career stages, in different school contexts (high school, primary etc) or across different roles (principal teacher, department head, management etc). This Challenge seeks to reduce teacher workload by developing a strong understanding of the reality of teachers' different, varying experiences and so drive the development of products that teachers (and related professions) want to use and make a real impact on reducing workload.

Lot Information

Lot 1

CivTech's mission is to drive daring and innovation in the public sector by collaboratively solving Challenges that make people's lives better - and in doing so create generations of sustainable, high growth businesses. CivTech brings together public sector expertise and private sector innovation to solve real problems, develop new products, and deliver better, faster and easier services for everyone. Central to the approach is co-production with the citizen. Part of the Scottish Government's Digital Directorate, CivTech's approach is helping transform public sector engagement with tech and innovation, delivering significant benefits to public services, producing genuine uplifts for the Scottish economy - and along the way, making lives better. Across the country there are problems public sector organisations would like to solve and in the current environment the need for smart, efficient and effective products has never been greater. The Scottish Government is aware innovation is a good way to create them and is committed to ensuring a large part of its tech spend goes to innovative businesses - whatever stage they're at, or size they are.. This is where CivTech comes in. The CivTech Innovation Flow is designed to create products as quickly and effectively as possible, and uses a true Accelerator model at the heart of its Innovation Flow model. For you - whether you're an individual, team or company - it's an opportunity to take on a Challenge, solve it, and win contracts with a blue-chip public sector organisation. You'll build a product, and a business to take it as far as possible. Because here's the kicker: the Challenges we issue aren't 'single organisation' problems - most of the problems we are solving exist worldwide. In short: Open Challenges are set. Any organisation, team or individual can respond. Applications are assessed, and shortlisted proposals go into an Exploration Stage where they're developed further together with the Challenge Sponsor and the CivTech [for which participating applicants are paid]. The best go through to the Accelerator - a period of intensive work to create the solution, and through CivTech's unique business growth workshop system, a business capable of taking the product to the world. Please visit our website for information on CivTech and how to get involved https://www.civtech.scot/how-to-apply-civtech-11 https://www.civtech.scot/civtech-11-challenge-6-reducing-teaching-workload

Renewal: The contract can be extended if required

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0563a7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/085335-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

80 - Education and training services


CPV Codes

48190000 - Educational software package

72000000 - IT services: consulting, software development, Internet and support

72200000 - Software programming and consultancy services

72212190 - Educational software development services

80000000 - Education and training services

80100000 - Primary education services

80200000 - Secondary education services

Notice Value(s)

Tender Value
£1,000,000 £1M-£10M
Lots Value
£1,000,000 £1M-£10M
Awards Value
Not specified
Contracts Value
£598,363 £500K-£1M

Notice Dates

Publication Date
9 Sep 20261 months ago
Submission Deadline
2 Sep 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Scottish Government
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLASGOW
Postcode
G2 8LU
Postcode Area
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
Not specified

Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North

Supplier Information

Number of Suppliers
1
Supplier Name

Poteris

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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