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Legal Case Management System

The North Yorkshire Council

This public procurement record has 3 releases in its history.

TenderCancellation

25 Jun 2026 at 15:04

UK12 - Procurement Termination Notice
Tender

11 May 2026 at 12:01

UK4 - Tender Notice
Planning

30 Jul 2025 at 16:30

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

North Yorkshire Council has been involved in the procurement process for a Legal Case Management System intended to enhance their legal services covering areas such as social care, litigation, property, and more. Despite initial planning and tender stages, the process was halted on 11th June 2026 as the Council did not receive any tenders meeting their criteria, leading to the cancellation of the procurement as announced on 25th June 2026. Previously, the procurement involved phases from market engagement in 2025, leading up to a competitive flexible tender planned for 2026. The tender process aimed for a cloud-based solution with an estimated contract value of £483,333.33, targeted to begin in September 2026, and an award decision was anticipated by August of the same year.

Although the tender process was cancelled, the opportunity remains significant for technology firms, particularly those specialising in software package and information systems, IT services, and software-related services. Companies capable of delivering comprehensive cloud-based legal case management solutions inclusive of implementation services, such as data migration, training, and ongoing maintenance, are in a prime position to benefit should the Council decide to re-procure. The approach was notable for its openness to small and medium enterprises (SMEs) and voluntary community and social enterprises (VCSE), promising potential partnerships and future business growth for agile and capable vendors within the IT services sector.

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Notice Information

Notice Title

Legal Case Management System

Notice Description

The Authority is seeking to procure a cloud-based Legal Case Management System (LCMS) to support the delivery of its legal services, including social care, litigation, property, planning, governance, employment, education, procurement and related functions. The solution will replace the Authority's existing desktop system and enable secure, modern, fully digital case management. The LCMS must provide core functionality including case and matter management, time recording, document management and bundling, workflows, billing and reporting, together with integration with relevant corporate systems. The contract will include implementation services such as configuration, data migration, training and project management, along with ongoing hosting, support and maintenance. The Authority intends to appoint a single Supplier capable of delivering a resilient, secure and compliant cloud-based solution that meets mandatory functional and technical requirements and supports the Authority in delivering efficient and effective legal services.

Lot Information

Lot LOT-0000

Renewal: Option to Extend 1: 04 September 2028- 03 September 2030 Option to Extend 2: 04 September 2030- 03 September 2032

Planning Information

https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=96546&B= Request for Information closes 4pm 22 August 2025. Potential discovery days will be held in September 2025

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05697c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/059928-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK12 - Procurement Termination Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

72260000 - Software-related services

Notice Value(s)

Tender Value
£483,333 £100K-£500K
Lots Value
£483,333 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
25 Jun 20262 months ago
Submission Deadline
5 Jun 2026Expired
Future Notice Date
6 Mar 2026Expired
Award Date
Not specified
Contract Period
4 Sep 2026 - 3 Sep 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Cancelled
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The North Yorkshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORTHALLERTON
Postcode
DL7 8AD
Postcode Area
Darlington
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE2 North Yorkshire
Small Region (ITL 3)
TLE22 North Yorkshire
Delivery Location
TLE2 North Yorkshire
Local Authority
North Yorkshire
Electoral Ward
Romanby
Westminster Constituency
Richmond and Northallerton

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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