Notice Information
Notice Title
Digital Triage Primary Care Solutions
Notice Description
The General Medical Services (GMS) Team in Digital Health and Care Wales (DHCW) are looking for a digital solution that will at a minimum meet the needs of a General Practice (GP) triage solution that supports patient triage, appointment management, patient communication and business intelligence. The team are undertaking an information gathering exercise regarding what solutions are available in the market. Suppliers are requested to confirm their interest in participating in this market engagement process by emailing rachel.stirrup@wales.nhs.uk. The process involves the completion and return of a Request For Information (RFI) document, which will be emailed to you on receipt of your expression of interest email. Completed RFIs must be returned via email to rachel.stirrup@wales.nhs.uk and gms@wales.nhs.uk, no later than 12:00 on Friday 29th August 2025. It should be noted that this is investigatory work, it is not yet clear whether DHCW will complete a procurement process to award a contract. However, the information obtained during this investigatory stage will inform the decision making process. Following the deadline for RFI responses, DHCW reserve the right to make contact with any interested parties on an individual basis, to clarify or supplement their response. All dates and contractual information included in this notice are not indicative of estimated or actual dates as part of a procurement plan, as no procurement strategy or plan is in place as yet.
Planning Information
As previously detailed, the engagement process involves the completion a RFI document. RFI documents can be obtained by emailing rachel.stirrup@wales.nhs.uk to confirm your interest in participating within this market engagement process.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-05822e
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/046404-2025
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- UK2 - Preliminary Market Engagement Notice
- Procurement Type
- Standard
- Procurement Category
- Goods
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- SME
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
48000000 - Software package and information systems
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- £500,000 £500K-£1M
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 6 Aug 20254 months ago
- Submission Deadline
- Not specified
- Future Notice Date
- 7 Oct 2025Expired
- Award Date
- Not specified
- Contract Period
- 1 Nov 2025 - 31 Oct 2027 1-2 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planning
- Lots Status
- Planning
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- DIGITAL HEALTH & CARE WALES
- Contact Name
- Rachel Stirrup
- Contact Email
- rachel.stirrup@wales.nhs.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- CARDIFF
- Postcode
- CF11 9AD
- Post Town
- Cardiff
- Country
- Wales
-
- Major Region (ITL 1)
- TLL Wales
- Basic Region (ITL 2)
- TLL5 South East Wales
- Small Region (ITL 3)
- TLL52 Cardiff and Vale of Glamorgan
- Delivery Location
- Not specified
-
- Local Authority
- Cardiff
- Electoral Ward
- Riverside
- Westminster Constituency
- Cardiff West
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/046404-2025
6th August 2025 - Preliminary market engagement notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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