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DBS Security Operations Centre (SOC) Service

DBS

This public procurement record has 2 releases in its history.

Tender

11 Nov 2025 at 15:41

UK4 - Tender Notice
Planning

11 Aug 2025 at 15:28

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The Disclosure and Barring Service (DBS) has initiated a tender for procuring a modern, CREST accredited Security Operations Centre (SOC) Service, titled "DBS Security Operations Centre (SOC) Service," under the IT services category. The procurement is for the transformation of its IT estate to modern, SaaS-based applications. The competitive flexible procedure of this procurement begins with the publication of the Tender Notice on 11 November 2025, with key deadlines including the submission of Conflict of Interest, Ethical Wall Agreement, and Non-Disclosure Agreement documents by 21 November 2025. The tender is being managed through the Jaggaer eSourcing Portal, emphasising the need for real-time monitoring of high-sensitivity data and ensuring the integrity of transactions. The contract period is set to start on 6 July 2026 and end by 5 July 2029, with an option for extension, and the submission deadline for pre-qualification and tender documents falls in early February 2026.

This tender presents significant growth opportunities for businesses specialising in IT and security services, particularly those experienced in creating and maintaining Security Operations Centres aligned with UK National Cyber Security Centre guidelines. The competitive yet flexible procurement process is designed to attract small and medium-sized enterprises (SMEs) that can demonstrate proficiency in modern cyber security solutions tailored for government-level data sensitivity requirements. Given the high value of £11.2 million, companies that provide IT consulting, software development, or data integration services and are capable of employing a 24/7 SOC model would find this procurement especially compelling. Successful participation requires firms to be electronically registered and compliant with all pre-qualification criteria, making it essential for businesses to ensure their readiness to engage with all procedural specifications laid out by DBS.

How relevant is this notice?

Notice Information

Notice Title

DBS Security Operations Centre (SOC) Service

Notice Description

DBS is progressing a major transformation of its legacy IT estate, moving to modern, Software-as-a-Service (SaaS)-based applications. As part of this transformation, DBS intends to procure a modern, CREST accredited Security Operations Centre (SOC) Service to protect and monitor its next-generation estate. The SOC will be implemented on the next generation estate only, there is no requirement for SOC services on the legacy estate which is mainly greenfield and as such there is no history of security logs, events or incidents for the applications in scope. It will include multiple SaaS-based services, a data integration platform, connection to third-party services (which may provide log feeds), and potentially other IaaS/PaaS cloud based services, for which the service shall be capable of onboarding and monitoring. Multiple third parties work with the Buyer to deliver technology and business services and have access to the Buyer's information and systems. End point, network and other supporting services (email and productivity tools for example) are provided to the Buyer and monitored by the Home Office and as such are out of scope of the SOC Service; DBS holds information that is highly sensitive and must not be subject to compromise. It depends on real-time, accurate transactions, any compromise to the integrity of such data could lead to significant losses; DBS collects, stores and manages Personal Data (including sensitive Personal Data); and DBS services provide evidence to legal bodies that require full audit and visibility of data creation, manipulation and access as part of legislative and regulatory requirements. DBS require a supplier to design, build and maintain the SOC that is compliant with / aligned to the NCSC guide on building a SOC encompassing: the operating model; onboarding; detection; threat intelligence; and Security Incident response and management. The SOC must be available and operate 24 hours a day, 7 days a week (at all times). More information about DBS and its operations can be found at: Disclosure and Barring Service - GOV.UK (www.gov.uk).

Lot Information

Lot 1

Renewal: The contract will have an initial term of three (3) years, with the option to extend for two (2) additional periods of twelve (12) months each . Any decision to apply an extension will be made in accordance with the terms and conditions of the contract and applicable procurement legislation.

Planning Information

Suppliers wishing to participate in this online market engagement should register by emailing DBSTenders@dbs.gov.uk with confirmation they are registered on Home Office Jaggaer. Suppliers who are not yet registered can do so here: https://homeoffice.app.jaggaer.com/web/login.html The market engagement event will be open for participation from 11th August 2025 until 26th August 2025 and will be conducted via Jaggaer. Please ensure you register in good time to enable your participation.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-058556
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/072909-2025
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

48200000 - Networking, Internet and intranet software package

72000000 - IT services: consulting, software development, Internet and support

72212730 - Security software development services

72222300 - Information technology services

72260000 - Software-related services

72500000 - Computer-related services

79710000 - Security services

Notice Value(s)

Tender Value
£9,400,000 £1M-£10M
Lots Value
£9,400,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
11 Nov 202510 months ago
Submission Deadline
4 Feb 2026Expired
Future Notice Date
15 Sep 2025Expired
Award Date
Not specified
Contract Period
6 Jul 2026 - 5 Jul 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DBS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MERSEYSIDE
Postcode
L3 1QY
Postcode Area
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
Not specified
Local Authority
Liverpool
Electoral Ward
Waterfront South
Westminster Constituency
Liverpool Riverside

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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