This public procurement record has 4 releases in its history.

AwardUpdate

14 May 2026 at 14:35

Award

13 May 2026 at 14:33

TenderUpdate

18 Sep 2025 at 15:58

Tender

27 Aug 2025 at 11:39

Summary of the contracting process

Ipswich Borough Council has concluded its procurement process for developing a Community Engagement Platform, with the award made to Go Vocal. This tender was an open competition for projects under the legal framework of UKPGA 2023/54, focusing on the "services" industry category. The contracting process has reached the award and contract stages, with the contract signed on 8th May 2026, and expected to run through 8th May 2031. The engagement platform is to comprise two virtual software solutions: a digital website and voice-specific options. Based in Ipswich, the Council is a sub-central government public authority, seeking to enhance its digital engagement with residents through these new platforms.

This procurement offers significant opportunities for businesses specialising in IT software and systems consultancy, as it includes items such as IT software packages and custom software development services. Small to medium enterprises (SMEs) with experience in creating digital solutions will find Lot 1 - the digital website, particularly aligned with their capacities, as it emphasises user engagement and data analytics. Companies that deliver system and support services or software-related services are well-positioned to compete for similar future opportunities with Ipswich Borough Council or similar authorities aiming to bolster community engagement via advanced digital platforms.

How relevant is this notice?

Notice Title

Community Engagement Platform

Notice Description

The Council is seeking two platforms to be built for its internal use. Both are to be virtual software solutions which can be used by our own officers to create and manage engagement projects. Suppliers can bid for: Lot 1 - Digital website. Lot 2 - Voice specific engagement options Lot 3 - Lots 1 and 2 combined.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-058e83
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/044490-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

48517000 - IT software package

72220000 - Systems and technical consultancy services

72230000 - Custom software development services

72250000 - System and support services

72260000 - Software-related services

Notice Value(s)

Tender Value
£120,000 £100K-£500K
Lots Value
£120,000 £100K-£500K
Awards Value
Not specified
Contracts Value
£114,837 £100K-£500K

Notice Dates

Publication Date
14 May 20261 months ago
Submission Deadline
8 Oct 2025Expired
Future Notice Date
Not specified
Award Date
7 May 20261 months ago
Contract Period
7 May 2026 - 8 May 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
IPSWICH BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
IPSWICH
Postcode
IP1 2DE
Post Town
Ipswich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH6 Suffolk
Small Region (ITL 3)
TLH62 Ipswich
Delivery Location
Not specified

Local Authority
Ipswich
Electoral Ward
Gipping
Westminster Constituency
Ipswich

Supplier Information

Number of Suppliers
1
Supplier Name

GO VOCAL

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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