Planning

Market Engagement for the Supply of an Integrated Housing IT System for Basingstoke and Deane Borough Council

BASINGSTOKE AND DEANE BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Planning

28 Aug 2025 at 15:17

Summary of the contracting process

Basingstoke and Deane Borough Council is currently in the planning stage for the procurement of an integrated Housing IT System, with a focus on understanding market feasibility and interest. The procurement process is classified under the services category and is intended for public authority at the sub-central government level. The system is expected to integrate multiple functions, such as Housing Register, Choice Based Lettings (CBL), and homelessness modules, among others. The Council seeks responses from operators by 25th September 2025. The procurement is located in Basingstoke, United Kingdom, and aimed at improving housing services in anticipation of potential local government reorganisations.

This tender presents substantial opportunities for businesses specialising in IT systems integration, particularly those with experience in the public sector housing domain. Businesses providing cloud-based, scalable, and configurable software solutions will find this an opportune project to enhance their portfolio. It is well-suited for organisations accustomed to fast-paced environments and capable of adapting to evolving local government needs. Small and medium-sized enterprises (SMEs) are particularly encouraged to express interest, with the value of the contract estimated at a gross amount of £630,000. The contract is planned to commence on 1st April 2026, with potential extensions up to 2036, offering considerable business growth potential.

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Notice Title

Market Engagement for the Supply of an Integrated Housing IT System for Basingstoke and Deane Borough Council

Notice Description

Basingstoke and Deane Borough Council ('the Council') is in the process of preparing a tender for the provision of an integrated Housing IT System and is keen to establish the availability of the current market. The council intends to procure one contractor to provide an integrated Housing IT system inclusive of Housing Register/Choice Based Lettings (CBL), Temporary Accommodation, Homelessness, Private Rented Sector, and Low-Cost Home Ownership modules. * Tenderers would be expected to have relevant experience working alongside Local Authority customers and have familiarity with Local Authority Housing processes, procedures and an understanding of Housing legislation. * The council is interested in the markets views and options for how easily a solution could be scaled up at pace and size, to be able to meet potential future demand as a result of Local government Re-organisation (unconfirmed requirements currently could result in several individual councils needing to combine). * The contractor will provide a solution that is configurable for a fast-paced/ever changing team. * The contractor will provide a cloud-based solution with data centres in the UK/EU. The scope of the services will include a system that combines several, current separate systems and process together, namely: * Housing Register and Choice Based Lettings. * Homelessness * Accommodation (Temporary Accommodation, vacancies in the supported housing pathway, Bed & Breakfast). * The Rent Bond Scheme (Deposit Bond). * Low-Cost Home Ownership Register (incl. Own Home Loan, Discounted Market Units) * Effective Reporting & Case Management * A document storage solution * Offering Financial Support (Policy and Practice Calculator) Housing Register, homelessness and low-cost homeownership information There are currently 4,465 households on the Housing Register and the Council received 2,000 homeless enquiries per annum. The Council advertised 891 affordable (social and affordable) housing units through CBL in 2024/5 and there are 1270 households on the Low-Cost Housing Register. There are 160 units of temporary and short-term accommodation, 110 units of supported housing in the housing pathway and there are currently 322 households administered through the Rent Bond Scheme. Local Government Review As part of the wider Local Government Review (LGR), the Council is actively engaged in discussions with neighbouring authorities to explore potential opportunities for collaboration, shared services delivery and governance alignment. This engagement is on-going, no formal decisions or agreements have been reached at this stage. Under current LGR proposals, it is possible that Basingstoke and Deane Borough Council will form a new Authority by merging with other neighbouring Authorities. If approved, all the current council services in the area of the new council boundary will be merged to create a new Council. At this time, the Council can only confirm its current demand and scope of requirements. However, this may be subject to change should additional needs arise from other local authorities as part of wider structural reforms, and any contract awarded will need to be prepared and capable of being scaled up to account for new users and processes. Any tender opportunities and contracts will be structured to allow adjustments in the scope of services and the value of contracts to the Council to respond to change in demand and budgetary constraints, whilst ensuring that services remain efficient and continue to provide value for money. Provisions will be included to adapt to changes in geographical boundaries resulting from any reorganisation. This will ensure that services can be extended or retracted to align with new administrative areas. In the event of reorganisation, contracts will include clauses that allows for assignment of the contract to successor authorities. Any assignment clause is likely to state any contract may be assigned to any new authority that succeeds the original contracting authority. Preliminary Market Engagement Feedback The Council is looking to establish and understand: * The current availability of systems in the market, that meet the requirement of being a combined/ single system, in order to establish feasibility. * The level of market interest in this opportunity, from providers that operate a combined/ single system for these services and products based on the outline requirements shown above. * Typical implementation timelines and rollout, including any feedback on how this could be best prepared and managed to account for possible increases as a result of Local Government Reorganisation If you are an operator that provides an integrated Housing IT System, capable of combining our current systems into one single platform, please email procurement@basingstoke.gov.uk with an overview of your system, before 16.30 on Thursday 25th September 2025. The Council is particularly interested in seeing the scale of the current marketplace from operators, with experience offering and implementing an all-in-one system. If you are a contractor that wishes to provide additional feedback on the proposed procurement approach this can be submitted via the email above.

Planning Information

The Council is looking to establish and understand: • The current availability of systems in the market, that meet the requirement of being a combined/ single system, in order to establish feasibility. • The level of market interest in this opportunity, from providers that operate a combined/ single system for these services and products based on the outline requirements shown above. • Typical implementation timelines and rollout, including any feedback on how this could be best prepared and managed to account for possible increases as a result of Local Government Reorganisation If you are an operator that provides an integrated Housing IT System, capable of combining our current systems into one single platform, please email procurement@basingstoke.gov.uk with an overview of your system, before 16.30 on Thursday 25th September 2025. The Council is particularly interested in seeing the scale of the current marketplace from operators, with experience offering and implementing an all-in-one system. If you are a contractor that wishes to provide additional feedback on the proposed procurement approach this can be submitted via the email above.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-058fba
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/052147-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

55 - Hotel, restaurant and retail trade services

72 - IT services: consulting, software development, Internet and support

75 - Administration, defence and social security services

98 - Other community, social and personal services


CPV Codes

48311100 - Document management system

48780000 - System, storage and content management software package

55250000 - Letting services of short-stay furnished accommodation

55270000 - Services provided by bed and breakfast establishments

72263000 - Software implementation services

75123000 - Administrative housing services

98341100 - Accommodation management services

Notice Value(s)

Tender Value
£525,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
28 Aug 20255 months ago
Submission Deadline
Not specified
Future Notice Date
25 Sep 2025Expired
Award Date
Not specified
Contract Period
31 Mar 2026 - 31 Mar 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
BASINGSTOKE AND DEANE BOROUGH COUNCIL
Contact Name
Not specified
Contact Email
procurement@basingstoke.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
BASINGSTOKE
Postcode
RG21 4AH
Post Town
Reading
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ37 North Hampshire
Delivery Location
TLJ3 Hampshire and Isle of Wight

Local Authority
Basingstoke and Deane
Electoral Ward
Eastrop & Grove
Westminster Constituency
Basingstoke

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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