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Managed Print Service

The Highland Council

This public procurement record has 2 releases in its history.

Award

12 Mar 2026 at 09:37

Award Notice
Award

29 Aug 2025 at 16:53

Award Notice
Summary of the contracting process

The Highland Council has awarded a contract for managed print services in the region of UKM6, covering Inverness and surrounding areas. The procurement process, initiated as a tender, has reached the award stage as of March 2026. The contract includes the provision, installation, and maintenance of multi-functional printing devices, and the supply of consumables to various council sites, excluding paper. The service seeks to advance the council's ICT strategy by transitioning to a cloud-based print solution and enhancing network resilience. The procurement method utilised was limited, without prior publication for competition, due to technical reasons. The contract signed on 25th August 2025 is an extension to an existing agreement with Xeretec Office Systems Ltd in effect since 2014, with an additional two years added for further programme development.

This tender offers significant business growth opportunities, particularly for firms involved in printing services and cloud-based solutions. The Highland Council's emphasis on a robust cloud technology roadmap presents a competitive edge for businesses specialising in digital transformation. SMEs, particularly those with expertise in office and computing equipment, can benefit from this contract. Established businesses in the region, or those aiming to expand their footprint in the UKM6 area, have opportunities to support the council’s objectives. The procurement provides stability by offering continuity within the current framework without altering the contract's economic balance or scope significantly.

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Notice Information

Notice Title

Managed Print Service

Notice Description

Provision of managed print services to sites throughout the Highland Council area, including (but not limited to) Council offices, schools, and other Council facilities. Supply, installation, and maintenance of multi-functional devices (MFDs)and supply and installation of consumables (excluding paper). A managed print contract has been in place with the supplier since (2014) and this modification is proposed for an additional 2 years to the current 6 year contract to allow for a programme of work to be conducted. There is a requirement to move to a fully cloud print solution as part of the council technology roadmap to deliver their ICT Strategy. The combination of this change and network redesign will increase council resilience and ensure that printers will continue to work on council sites.

Lot Information

Lot 1

Provision of managed print services to sites throughout the Highland Council area, including (but not limited to) Council offices, schools, and other Council facilities. Supply, installation, and maintenance of multi-functional devices (MFDs)and supply and installation of consumables (excluding paper). A managed print contract has been in place with the supplier since (2014) and this modification is proposed for an additional 2 years to the current 6 year contract to allow for a programme of work to be conducted. There is a requirement to move to a fully cloud print solution as part of the council technology roadmap to deliver their ICT Strategy. The combination of this change and network redesign will increase council resilience and ensure that printers will continue to work on council sites.

Procurement Information

The existing contract is being modified on the grounds of:

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0590d5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/022150-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

30000000 - Office and computing machinery, equipment and supplies except furniture and software packages

30120000 - Photocopying and offset printing equipment

30121100 - Photocopiers

79800000 - Printing and related services

79820000 - Services related to printing

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£3,929,000 £1M-£10M

Notice Dates

Publication Date
12 Mar 20265 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
25 Aug 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Highland Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
INVERNESS
Postcode
IV3 5NX
Postcode Area
Inverness
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM2 Highlands and Islands
Small Region (ITL 3)
TLM20 Highlands and Islands
Delivery Location
TLM6 Highlands and Islands
Local Authority
Highland
Electoral Ward
Inverness West
Westminster Constituency
Inverness, Skye and West Ross-shire

Supplier Information

Number of Suppliers
1
Supplier Name

Xeretec Office Systems Ltd

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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