Award

2025 - National Grid - Establishing a Dynamic Market for Outsourced Functional Services

NATIONAL GRID UK LIMITED

This public procurement record has 2 releases in its history.

Summary of the contracting process

National Grid UK Limited has initiated a dynamic procurement process titled "2025 - National Grid - Establishing a Dynamic Market for Outsourced Functional Services," which aims to implement a framework for providing outsourced functional services. The procurement process is currently in the award stage, as of 22nd October 2025. The procurement covers various industry categories, including IT, business services, administration, and education services, with key operations around London (UKI32) and other regions within the UK. The dynamic purchasing system remains active, with a procurement duration spanning up to 999 days. Interested suppliers were required to register their applications by 26th September 2025 to qualify for membership via National Grid's eSourcing system.

This tender offers significant opportunities for businesses involved in IT consulting, software development, administration, and education services. It is particularly suitable for organisations that possess experience in delivering comprehensive outsourced functional services such as Record to Report, Source to Pay, and ERP Security. Large-scale businesses with the capacity for technology-driven transformation and a strong focus on automation and AI analytics would find themselves well-placed to compete. Companies that are successful in joining the dynamic market may engage in further negotiations and have the opportunity to participate in competitive flexible procedures. The previously awarded suppliers, including HCL Technologies UK Limited and Tata Consultancy Services Limited, alongside others, emphasize the diversity of business types suited for this tender, from large global entities to specialised SMEs. Such inclusion in the market can foster growth through expanded service delivery and partnership with a major utility provider like National Grid.

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Notice Title

2025 - National Grid - Establishing a Dynamic Market for Outsourced Functional Services

Notice Description

This notice concerns a Qualifying Utilities Dynamic Market (QUDM) within the meaning of sections 34 to 40 of the Procurement Act 2023 which allows all entities within the NG group to select suppliers for invitation to tender or negotiation. Only members of the market, or part of the market, will be notified of a future intention to award a contract by reference to suppliers' membership of the market, or part of the market, and provided with a tender notice in accordance with section 40(1) and (2) of the PA23. This QUDM is established by National Grid UK Ltd and may be used by National Grid UK Ltd and any other company listed under its corporate registrations, as published at https://www.nationalgrid.com/about-us/corporate-registrations, including any future additions to that list, provided they are engaged in utility activities as defined under the Procurement Act 2023. This market is open-ended. Procedure overview Competitive flexible procedure may be used; negotiation may be conducted; award criteria may be refined between tender stages; there may be minimum/maximum suppliers per event; associated tender documents will be issued via NG's e-sourcing portal at event launch. This QUDM is for a wide range of services (and, where applicable, supporting goods and works) to provide and support Functional Services (FS), including but not limited to: 1. Record to Report (R2R) 2. Source to Pay (S2P) 3. Join to Leave (J2L) 4. Order to Cash (O2C) 5. Audit & SOX Compliance 6. ERP Security 7. Other emerging scope including, but not limited to, Data and Analytics, Learning Services, Procurement and IT Services. 8. Technology-driven transformation capability leveraging automation, AI analytics and lean process re-engineering The precise delivery model will be developed and confirmed by the relevant NG group entity for each procurement event, on an event-by-event basis, and may include outsourcing, global support and other modes of delivery depending on the requirement. National Grid intends to launch a tender utilising this QUDM in October 2025. To allow reasonable time to review applications, you must register no later than 2pm London on Wednesday, September 17th 2025 and submit a fully completed membership application via National Grid's eSourcing system no later than 2pm London on Friday, September 26th 2025. To complete a membership application, you must first register at https://forms.office.com/r/Ewb4b8VX7A

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05937d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/067449-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK14 - Dynamic Market Establishment Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Dynamic market
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

70 - Real estate services

72 - IT services: consulting, software development, Internet and support

75 - Administration, defence and social security services

79 - Business services: law, marketing, consulting, recruitment, printing and security

80 - Education and training services


CPV Codes

70000000 - Real estate services

72000000 - IT services: consulting, software development, Internet and support

75000000 - Administration, defence and social security services

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

80000000 - Education and training services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 Oct 20254 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
22 Oct 20254 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NATIONAL GRID UK LIMITED
Contact Name
Andrew Gill
Contact Email
andrew.gill@nationalgrid.com
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
WC2N 5EH
Post Town
Central London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
15
Supplier Names

ACCENTURE (UK

CAPGEMINI

COGNIZANT WORLDWIDE

DATAMATICS INFOTECH

EXLSERVICE HOLDINGS

GENPACT (UK

HCL TECHNOLOGIES

IBM UNITED KINGDOM

INFOSYS

NORTH HIGHLAND

TATA CONSULTANCY SERVICES

UST GLOBAL

VERILAND CONSULTING

WIPRO

WNS GLOBAL SERVICES (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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        },
        "submissionMethodDetails": "To complete a membership application, you must first register at https://forms.office.com/r/Ewb4b8VX7A and once registered, complete the membership questionnaire using National Grid's eSourcing system at https://supplier.ariba.com",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed"
        },
        "lots": [
            {
                "id": "1",
                "status": "active",
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "Suppliers must demonstrate legal and financial capacity and technical ability proportionate to the Functional Services in scope. Capabilities include: appropriate financial standing, relevant experience delivering comparable services, competent key staff and evidence of commitment/ability to obtain insurances prior to contract commencement.",
                            "verificationMethod": "We will verify using document checks (including financial checks), references and, where proportionate to risk and value, targeted audits."
                        },
                        {
                            "type": "technical",
                            "description": "Suppliers must demonstrate legal and financial capacity and technical ability proportionate to the Functional Services in scope. Capabilities include: appropriate financial standing, relevant experience delivering comparable services, competent key staff and evidence of commitment/ability to obtain insurances prior to contract commencement.",
                            "verificationMethod": "We will verify using document checks (including financial checks), references and, where proportionate to risk and value, targeted audits."
                        }
                    ]
                }
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "L-1",
                "documentType": "biddingDocuments",
                "description": "Registration is available at https://forms.office.com/r/Ewb4b8VX7A Documents directly relating to this dynamic market are only available from National Grid's eSourcing system (https://supplier.ariba.com ) after successful registration.",
                "url": "https://forms.office.com/r/Ewb4b8VX7A"
            },
            {
                "id": "A-4796",
                "documentType": "biddingDocuments",
                "description": "20250818 Project Glossary for Participants in Functional Services QUDM",
                "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-4796",
                "format": "application/pdf"
            },
            {
                "id": "A-4798",
                "documentType": "biddingDocuments",
                "description": "20250903 Copy of BPO QUDM Questionnaire_v5",
                "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-4798",
                "format": "application/pdf"
            },
            {
                "id": "053666-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK13",
                "description": "Dynamic market intention notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/053666-2025",
                "datePublished": "2025-09-03T16:30:34+01:00",
                "format": "text/html"
            },
            {
                "id": "067449-2025",
                "documentType": "awardNotice",
                "noticeType": "UK14",
                "description": "Dynamic market establishment notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/067449-2025",
                "datePublished": "2025-10-22T12:37:43+01:00",
                "format": "text/html"
            }
        ],
        "communication": {
            "futureNoticeRecipients": "Members only"
        },
        "tenderPeriod": {
            "durationInDays": "1e9999"
        }
    },
    "language": "en",
    "awards": [
        {
            "id": "1",
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-COH-08658132",
                    "name": "HCL TECHNOLOGIES UK LIMITED"
                },
                {
                    "id": "GB-COH-FC025271",
                    "name": "TATA CONSULTANCY SERVICES LIMITED"
                },
                {
                    "id": "GB-COH-04706198",
                    "name": "DATAMATICS INFOTECH LIMITED"
                },
                {
                    "id": "GB-COH-00943935",
                    "name": "CAPGEMINI UK PLC"
                },
                {
                    "id": "GB-COH-04217635",
                    "name": "GENPACT (UK) LIMITED"
                },
                {
                    "id": "GB-COH-FC019088",
                    "name": "WIPRO LIMITED"
                },
                {
                    "id": "GB-COH-00741598",
                    "name": "IBM UNITED KINGDOM LIMITED"
                },
                {
                    "id": "GB-COH-04757301",
                    "name": "ACCENTURE (UK) LIMITED"
                },
                {
                    "id": "GB-COH-FC020086",
                    "name": "INFOSYS LIMITED"
                },
                {
                    "id": "GB-COH-07195160",
                    "name": "COGNIZANT WORLDWIDE LIMITED"
                },
                {
                    "id": "GB-COH-05795168",
                    "name": "UST GLOBAL PRIVATE LIMITED"
                },
                {
                    "id": "GB-COH-04801815",
                    "name": "NORTH HIGHLAND UK LIMITED"
                },
                {
                    "id": "GB-PPON-PYWM-6666-CJNZ",
                    "name": "EXLSERVICE HOLDINGS, INC"
                },
                {
                    "id": "GB-COH-08209902",
                    "name": "VERILAND CONSULTING LTD"
                },
                {
                    "id": "GB-COH-02292251",
                    "name": "WNS GLOBAL SERVICES (UK) LIMITED"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ]
}