Award

Merchant Services

THE ACC GROUP LIVERPOOL

This public procurement record has 1 release in its history.

Award

26 Sep 2025 at 13:05

Summary of the contracting process

The ACC Group Liverpool has completed the procurement process for a contract titled "Merchant Services" in the services category, specifically targeting payment processing solutions. This direct award was made under the Procurement Act 2023 due to compatibility requirements with existing systems. The contract has been awarded to AudienceView Ticketing (UK) Ltd, with services set to commence on 1st November 2025 and potentially extendable until 30th June 2029. The standstill period will conclude on the 7th of October 2025. The procurement process takes place in Liverpool, as indicated by the address of the ACC Group's location at Monarchs Quay, Kings Dock, Liverpool.

This tender presents significant growth opportunities for businesses specialising in payment solutions and related service integrations, particularly those capable of delivering tailor-made systems that align with existing technological frameworks. Organisations adept at providing point of sale (POS) software and development services will likely find themselves well-suited to engage with future expansions or similar tenders. The procurement method through a direct award signifies a strategic alignment and potential for long-term collaboration with The ACC Group Liverpool, underscoring opportunities for entities that can ensure continuity and technical compatibility within the public authority sector.

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Notice Title

Merchant Services

Notice Description

ACC Liverpool Group (ACCL) is looking to award a contract for merchant services for payment processing. The awarded supplier is offering ACCL a full-service payment solution that is integrated within existing systems that are already supplied to ACCL. This notice is to indicate that ACCL intends to make a direct award. This notice also commences an 8-working day standstill period which will end at midnight at the end of Tuesday 7th October 2025. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=982469905

Procurement Information

The justification for the direct award is as per the Procurement Act 2023, Schedule 5, point 7: The public contract concerns the supply of goods, services or works by the existing supplier which are intended as an extension to, or partial replacement of, existing goods, services or works in circumstances where (a) a change in supplier would result in the contracting authority receiving goods, services or works that are different from, or incompatible with, the existing goods, services or works, and (b) the difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05a343
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/060170-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48110000 - Point of sale (POS) software package

72212110 - Point of sale (POS) software development services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£730,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
26 Sep 20255 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
26 Sep 20255 months ago
Contract Period
1 Nov 2025 - 30 Jun 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THE ACC GROUP LIVERPOOL
Contact Name
Helen Graham
Contact Email
purchasing@accliverpool.com
Contact Phone
Not specified

Buyer Location

Locality
LIVERPOOL
Postcode
L3 4FP
Post Town
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
Not specified

Local Authority
Liverpool
Electoral Ward
Waterfront South
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

AUDIENCEVIEW TICKETING (UK

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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