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Record Management System (RMS) 7F Re-Procurement

The Police, Fire and Crime Commissioner for Essex

This public procurement record has 2 releases in its history.

Award

08 Sep 2026 at 11:56

UK6 - Contract Award Notice
Tender

30 Sep 2025 at 16:53

UK4 - Tender Notice
Summary of the contracting process

The Police, Fire and Crime Commissioner for Essex is procuring, on behalf of seven police forces, a records management system and associated services. The system covers intelligence, investigations, case management and custody, providing a daily operational tool for police officers and staff. The supplier must work collaboratively with Bedfordshire, Cambridgeshire, Hertfordshire, Kent, Essex, Norfolk and Suffolk, as well as relevant third parties, to configure and implement the system and provide suitable implementation resources. The arrangement also supports other UK police forces. The work is a technology-enabled records management service, including records management, content and storage management software, and content management software development. Delivery covers the UK, with the named forces based across England.

The procurement is complete and awarded following an open competitive flexible procedure. It uses a single-supplier framework, with contracts placed without reopening competition. Three valid bids were received for each lot. Lot 1 covers the seven named forces and has an estimated value of £100,000,000 excluding VAT (£120,000,000 including VAT); Lot 2 covers all other UK police forces and is estimated at £350,000,000 excluding VAT (£420,000,000 including VAT). Mark43 UK Limited was awarded both lots on 8 September 2026, with the framework award valued at £450,000,000 excluding VAT (£540,000,000 including VAT). The award contract period is 16 October 2026 to 15 October 2030. Lot call-offs are expected to run for 10 years, with one possible five-year extension, to 15 October 2041. Evaluation prioritised quality over price: 90% quality and 10% price at stage two, 70% and 30% at stage three, and 40% and 60% at stage four. An administration charge of 1% of each call-off contract’s value per year is payable by the supplier.

This award demonstrates substantial, long-term demand from UK policing for a critical records management platform rather than a simple software licence. A credible competitor would need a mature system spanning intelligence, investigation, case management and custody, with the resilience and usability required for daily operational policing. Strong implementation capability is central: suppliers would need to configure the platform, manage testing and training, provide adequate resources, and work effectively with multiple forces and third parties. Experience of complex interoperability, integration with existing force systems, legacy-data access and historical-data migration would be important. Robust security and cyber-security controls are also essential, alongside the capacity to support a single-supplier framework and multiple police customers. The three valid bids came from large organisations, indicating a competitive field suited to suppliers with substantial delivery capacity, specialist policing technology expertise and the ability to support UK-wide adoption.

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Notice Information

Notice Title

Record Management System (RMS) 7F Re-Procurement

Notice Description

The Authority, the Police and Crime Commissioner for Essex, acting on behalf of itself and the other named participating Forces, wishes to appoint a supplier to deliver a Records Management System ("RMS") encompassing the four key functional pillars of Intelligence, Investigation, Case Management and Custody, and serving as a fully operational tool used by police officers and staff on a daily basis; and to work collaboratively alongside representatives from the seven Police Forces and relevant third parties to implement and configure the system to the Requirements of the Authority, including the provision of appropriate resources to support this. The procurement will be structured as a single-supplier Framework, under which individual Call Off Contracts will be placed using a common template contract document. The term of the single supplier Framework is 4 years. The term of the individual Call-Off Contracts placed by lot 1 or Lot 2 Authorities is anticipated to be for an initial term of 10 years, with the option to extend by a further one 1 period of five 5 years.

Lot Information

RMS and Associated Services to 7F

Renewal: 1 period of 5 years

RMS and Associated Services to all other UK Police Forces

Renewal: 1 period of 5 years

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05a553
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/084819-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

48780000 - System, storage and content management software package

72212783 - Content management software development services

79996100 - Records management

Notice Value(s)

Tender Value
£450,000,000 £100M-£1B
Lots Value
£450,000,000 £100M-£1B
Awards Value
£450,000,000 £100M-£1B
Contracts Value
Not specified

Notice Dates

Publication Date
8 Sep 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
8 Sep 20261 months ago
Contract Period
16 Oct 2026 - 15 Oct 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Police, Fire and Crime Commissioner for Essex
Additional Buyers

The Police and Crime Commissioner for Bedfordshire

The Police and Crime Commissioner for Cambridgeshire

The Police and Crime Commissioner for Hertfordshire

The Police and Crime Commissioner for Kent

The Police and Crime Commissioner for Norfolk

The Police and Crime Commissioner for Suffolk

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WITHAM
Postcode
CM8 3HB
Postcode Area
Chelmsford
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH34 Essex Haven Gateway
Delivery Location
Not specified
Local Authority
Braintree
Electoral Ward
Silver End & Cressing
Westminster Constituency
Witham

Supplier Information

Number of Suppliers
1
Supplier Name

MARK43 UK LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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