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Strategic Partner - Target Operating Model for Digitisation

Stoke on Trent City Council

This public procurement record has 3 releases in its history.

TenderUpdate

10 Oct 2025 at 15:09

UK4 - Tender Notice
Tender

06 Oct 2025 at 15:39

UK4 - Tender Notice
Planning

03 Oct 2025 at 17:42

UK3 - Planned Procurement Notice
Summary of the contracting process

Stoke on Trent City Council is seeking a strategic partner to co-develop and implement a Target Operating Model (TOM) for digitisation, focusing on business support and administrative functions. This procurement process is designed to enhance internal operations by reducing manual tasks and modernising service delivery through automation. The tender is a two-stage process under a below-threshold open competition, currently in the tender update stage. Prospective bidders should note that the tender period closes on 24th October 2025. This procurement falls under the services category with a gross budget of £125,000 and is located in the United Kingdom, specifically the Stoke-on-Trent region. The contract is expected to commence on 1st November 2025 and conclude by 1st May 2026.

This opportunity offers significant potential for businesses specialising in systems and technical consultancy, as well as business and management consultancy services, particularly those experienced in digital transformation and automation processes. Small and medium-sized enterprises (SMEs) are particularly encouraged to participate given the suitability criteria outlined. Engaging as a strategic partner provides a valuable opportunity to collaborate with a public authority, building expertise in the public sector while demonstrating change management and digital transformation capabilities. Winning this tender could enhance market visibility and lead to more government collaboration opportunities in the future.

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Notice Information

Notice Title

Strategic Partner - Target Operating Model for Digitisation

Notice Description

This procurement will follow a two-stage process under a below-threshold open competition. Stage 1 will involve the use of a Procurement Specific Questionnaire (PSQ) to assess supplier suitability. Shortlisted suppliers will then be invited to submit a full tender response in Stage 2. Engagement of a strategic partner to co-develop and implement a comprehensive Target Operating Model (TOM) for business support and administrative functions across the organisation. The initiative will focus on streamlining internal operations, reducing manual processing, and modernising service delivery through ethical and effective use of automation. The partner would be engaged in 2 phases; to review and identify the opportunities and then to support the deployment of relevant technology into the organisation. The outcome expected in the first phase would be a target operating model identifying where AI and digital could automate processes or services.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05a84e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/064245-2025
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

72220000 - Systems and technical consultancy services

79410000 - Business and management consultancy services

Notice Value(s)

Tender Value
£104,166 £100K-£500K
Lots Value
£104,166 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
10 Oct 202510 months ago
Submission Deadline
24 Oct 2025Expired
Future Notice Date
7 Oct 2025Expired
Award Date
Not specified
Contract Period
1 Nov 2025 - 1 May 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Stoke on Trent City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
STOKE-ON-TRENT
Postcode
ST4 1HH
Postcode Area
Stoke-on-Trent
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG23 Stoke-on-Trent
Delivery Location
TLG23 Stoke-on-Trent
Local Authority
Stoke-on-Trent
Electoral Ward
Hartshill Park & Stoke
Westminster Constituency
Stoke-on-Trent Central

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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