Notice Information
Notice Title
Ticketing and Membership Systems Services 2025
Notice Description
This procurement is for the implementation of a ticketing & membership platform and integration with other in-scope systems. This platform is one of BFI's business critical systems and is used to support a number of different 'What's On' digital services. It is essential that we test the market and ensure that after 15 years, we select a platform fit for 2026 and beyond. The new platform needs to meet user needs who expect an intuitive, efficient, optimised and accessible experience and in line with other seamless experiences they have with other cinemas or venues. It needs to be robust and scalable during peak sales periods (something that has been an issue in the past). The new system will integrate with other services within the wider ecosystem and support the ongoing digital programme experience and content management system workstreams The Contract shall be awarded for 3 years with an option to extend for up to 7 years.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-05a8ee
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/062598-2025
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- UK4 - Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Competitive flexible procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
30 - Office and computing machinery, equipment and supplies except furniture and software packages
42 - Industrial machinery
50 - Repair and maintenance services
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
30123100 - Ticket-validation machines
30144200 - Ticket-issuing machines
42991230 - Ticket printers
50316000 - Maintenance and repair of ticket-issuing machinery
72222300 - Information technology services
72267000 - Software maintenance and repair services
Notice Value(s)
- Tender Value
- £1,200,000 £1M-£10M
- Lots Value
- £1,200,000 £1M-£10M
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 6 Oct 20254 months ago
- Submission Deadline
- 23 Oct 2025Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 31 Aug 2026 - 31 Aug 2029 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- BRITISH FILM INSTITUTE
- Contact Name
- Vicki Akinosho
- Contact Email
- vicki.akinosho@bfi.org.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- LONDON
- Postcode
- W1T 1LN
- Post Town
- West London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI36 Camden
- Delivery Location
- TLI London
-
- Local Authority
- Camden
- Electoral Ward
- Bloomsbury
- Westminster Constituency
- Holborn and St Pancras
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/062598-2025
6th October 2025 - Tender notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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