Notice Information
Notice Title
Platform 360 - Omnichannel
Notice Description
Exploring options for procuring an omnichannel platform to support effective and consistent customer engagement. We are seeking to understand market capabilities, solutions and delivery models, to enhance the way we talk to our customers. Please respond to this notice by e-mailing procurementnotices@platformhg.com Pre-market engagement sessions to be held between Wednesday 5th November - Thursday 13th November for one hour per supplier. 10 minute presentation to be prepared to cover: - About the company - Company values - Alignment to the public/housing sector
Planning Information
N/A
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-05d0ea
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/067187-2025
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- UK2 - Preliminary Market Engagement Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
32 - Radio, television, communication, telecommunication and related equipment
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
32412000 - Communications network
32571000 - Communications infrastructure
79342300 - Customer services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 21 Oct 20254 months ago
- Submission Deadline
- Not specified
- Future Notice Date
- 29 Oct 2025Expired
- Award Date
- Not specified
- Contract Period
- 1 Feb 2027 - 31 Jan 2033 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planning
- Lots Status
- Planning
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- PLATFORM HOUSING LIMITED
- Contact Name
- Not specified
- Contact Email
- procurementhelp@platformhg.com
- Contact Phone
- Not specified
Buyer Location
- Locality
- SOLIHULL
- Postcode
- B37 7YD
- Post Town
- Birmingham
- Country
- England
-
- Major Region (ITL 1)
- TLG West Midlands (England)
- Basic Region (ITL 2)
- TLG3 West Midlands
- Small Region (ITL 3)
- TLG32 Solihull
- Delivery Location
- TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)
-
- Local Authority
- Solihull
- Electoral Ward
- Bickenhill
- Westminster Constituency
- Meriden and Solihull East
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/067187-2025
21st October 2025 - Preliminary market engagement notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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