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The Provision of a Leisure Management CRM Solution & Related Hardware

Chorley Council

This public procurement record has 2 releases in its history.

Award

01 Jun 2026 at 11:44

UK6 - Contract Award Notice
Tender

01 Dec 2025 at 15:34

UK4 - Tender Notice
Summary of the contracting process

Chorley Council, in collaboration with South Ribble Borough Council, is seeking to procure a "Cloud Hosted" Leisure Management System, including related hardware, through an open procedure. The tender, titled "The Provision of a Leisure Management CRM Solution & Related Hardware," falls under the services category and is part of the councils' efforts to enhance leisure, health, and community services. The location for this procurement is within the UK, specifically regions UKD47 and UKD45. The planning stage is complete, and the tender was active as of 1st December 2025, with crucial deadlines including an enquiry period ending on 16th January 2026 and a tender submission deadline on 23rd January 2026. The contract is scheduled to commence on 1st April 2026 and conclude on 31st March 2029, with opportunities for renewal.

This procurement opportunity represents a significant chance for businesses specialising in CRM development, particularly those experienced in providing software solutions to leisure and public service sectors, to expand their footprint. The value of the contract, at a gross amount of £336,000, underscores its scale and importance, making it well-suited for SMEs capable of supplying robust, scalable, and innovative CRM software solutions. This tender aligns with the strategic goals of Chorley and South Ribble Leisure Ltd to improve community services, offering suppliers the opportunity to engage in a long-term partnership that extends potentially until 2031. Companies involved in software development, alongside those offering supplementary modules and support services, stand to benefit considerably from this procurement engagement.

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Notice Information

Notice Title

The Provision of a Leisure Management CRM Solution & Related Hardware

Notice Description

Chorley Leisure Ltd and South Ribble Leisure Ltd are the respective leisure services in their boroughs, delivering leisure, health and community services to the community. Under Chorley Council and South Ribble Council, they operate public sports and leisure facilities. The councils/leisure companies are seeking to procure a "Cloud Hosted" Leisure Management System from a single supplier.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05ec2a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/051297-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48445000 - Customer Relation Management software package

72212445 - Customer Relation Management software development services

Notice Value(s)

Tender Value
£280,000 £100K-£500K
Lots Value
£280,000 £100K-£500K
Awards Value
£843,156 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
1 Jun 20262 months ago
Submission Deadline
23 Jan 2026Expired
Future Notice Date
Not specified
Award Date
26 May 20263 months ago
Contract Period
1 Apr 2027 - 31 Mar 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Chorley Council
Additional Buyers

South Ribble Borough Council

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CHORLEY
Postcode
PR7 1AL
Postcode Area
Preston
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD47 Chorley and West Lancashire
Delivery Location
TLD4 Lancashire
Local Authority
Chorley
Electoral Ward
Chorley North West
Westminster Constituency
Chorley

Supplier Information

Number of Suppliers
1
Supplier Name

GLADSTONE MRM LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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