Tender

The Provision of a Leisure Management CRM Solution & Related Hardware

CHORLEY COUNCIL

This public procurement record has 1 release in its history.

Tender

01 Dec 2025 at 15:34

Summary of the contracting process

Chorley Council has initiated an active tender process for "The Provision of a Leisure Management CRM Solution & Related Hardware," with an open procurement method. This contract, valued at £280,000, targets services in the software industry, focusing on customer relation management systems. The project is supported by both Chorley Leisure Ltd and South Ribble Leisure Ltd, with the contract having a duration from 1st April 2026 to 31st March 2029, and potential extensions up to 2031. All submissions must be made electronically by 23rd January 2026, with the enquiry period concluding on 16th January 2026. The procurement process is taking place within the UK, specifically in the region of UKD4, under an open procedure that adheres to electronic submission policies through the Chest portal.

This procurement offers substantial growth opportunities for businesses specialising in CRM software development and implementation. Given the emphasis on price, quality, and social value, both SMEs and VCSEs are especially encouraged to participate. The procurement seeks innovative, cost-effective solutions delivered by a single contractor, making it ideal for companies capable of providing comprehensive cloud-hosted leisure management systems. With a significant focus on social value, businesses that integrate community improvement into their offerings will find this tender particularly advantageous.

How relevant is this notice?

Notice Information

Notice Title

The Provision of a Leisure Management CRM Solution & Related Hardware

Notice Description

Chorley Leisure Ltd and South Ribble Leisure Ltd are the respective leisure services in their boroughs, delivering leisure, health and community services to the community. Under Chorley Council and South Ribble Council, they operate public sports and leisure facilities. The councils/leisure companies are seeking to procure a "Cloud Hosted" Leisure Management System from a single supplier. No tender documents will be sent to you - you need to navigate to the "my opportunities" section and download the documents from the Chest website (www.the-chest.org.uk). If you have any questions regarding this opportunity - please post them on the messaging facility on the Chest. Messages sent outside of the Chest will not be responded to. ALL SUBMISSIONS MUST BE SENT THROUGH THE CHEST. Submissions sent via any other method will not be accepted. Please ensure that you leave enough time to upload your documents before the closing date/time, as late or incomplete submissions may not be accepted.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05ec2a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/078582-2025
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48445000 - Customer Relation Management software package

72212445 - Customer Relation Management software development services

Notice Value(s)

Tender Value
£280,000 £100K-£500K
Lots Value
£280,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
1 Dec 20253 days ago
Submission Deadline
23 Jan 20262 months to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Mar 2026 - 31 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CHORLEY COUNCIL
Contact Name
Not specified
Contact Email
procurement@chorley.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
CHORLEY
Postcode
PR7 1AL
Post Town
Preston
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD47 Chorley and West Lancashire
Delivery Location
TLD4 Lancashire

Local Authority
Chorley
Electoral Ward
Chorley North West
Westminster Constituency
Chorley

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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