Planning

Controlled Door Entry & Fire Safety Equipment Servicing and Maintenance

TOWER HAMLETS COUNCIL

This public procurement record has 1 release in its history.

Planning

01 Dec 2025 at 16:59

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The London Borough of Tower Hamlets Council is in the planning stage of procuring a contract titled "Controlled Door Entry & Fire Safety Equipment Servicing and Maintenance." This procurement involves services under the works category, focusing on repair and maintenance of security and fire safety systems across the borough's housing stock, which includes sheltered housing and general needs blocks. The Council, located in London, is currently conducting a pre-market engagement process to gauge market interest. Responses to this engagement are due by 16th January 2026, with the formal tender expected to be issued on 1st May 2026. The contract, valued at £3.6 million (gross value £4.32 million), is anticipated to commence on 1st October 2026 and will run until 30th September 2030.

This tender offers significant opportunities for businesses engaged in the repair and maintenance of firefighting and security equipment, particularly those with experience in servicing and compliance work in residential environments. Companies specialising in the installation of communications equipment and construction-related goods may also benefit. Small and medium-sized enterprises (SMEs) are encouraged to participate, as the procurement process is open to businesses of various sizes that can demonstrate capability in delivering these essential services. Engaging in this contracting opportunity allows businesses to establish or expand their presence in the public sector, enhance business growth, and build long-term relationships with a prominent public authority in the UK.

How relevant is this notice?

Notice Information

Notice Title

Controlled Door Entry & Fire Safety Equipment Servicing and Maintenance

Notice Description

The London Borough of Tower Hamlets (LBTH) is preparing to procure servicing and maintenance contracts for door entry and fire safety equipment across its housing stock, covering sheltered housing, general needs blocks. This contract is for the repair and maintenance of all door entry systems and ad-hoc minor upgrades as required. The maintenance of new door entry systems installed under the capital programme; repairs and maintenance of existing CCTV systems; maintenance, servicing and compliance requirements for automated gates; repairs and maintenance of communal tv aerials; repairs and maintenance of existing IRS systems; and a life-cycle condition report on existing systems to inform future planned maintenance and capital programs. Please note, this notice is not a call for competition or a commitment to procure. Participation in this market engagement will not prejudice future involvement in any subsequent procurement process and does not commit LBTH to running a competitive tender process in the future.

Planning Information

London Borough of Tower Hamlets (LBTH) is exploring options for London Borough of Tower Hamlets (LBTH) is exploring options for the procurement of Controlled Door Entry & Fire Safety Equipment Servicing and maintenance . Prior to launching a formal procurement process, LBTH wishes to establish the level of market interest in the project. A set of pre-market engagement questions have been attached to the PME brief suppliers are to provide responses to. All questions should be answered and responses should be attached as a PDF attachment and sent through the London Tenders Portal. https://www.londontenders.org/ Please see the indicative PME timeline below: PME Launch 1st December 2025 Deadline for Responses 16th January 2026 Tender Issue Date 1st May 2026 Expected Contract Start Date 1st October 2026 Please note, this notice is not a call for competition or a commitment to procure. Participation in this market engagement will not prejudice future involvement in any subsequent procurement process and does not commit LBTH to running a competitive tender process in the future.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05ec54
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/078651-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Works
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)

45 - Construction work

50 - Repair and maintenance services

51 - Installation services (except software)

98 - Other community, social and personal services

CPV Codes

44100000 - Construction materials and associated items

44221000 - Windows, doors and related items

44420000 - Goods used in construction

44500000 - Tools, locks, keys, hinges, fasteners, chain and springs

45421100 - Installation of doors and windows and related components

50413200 - Repair and maintenance services of firefighting equipment

50600000 - Repair and maintenance services of security and defence materials

50610000 - Repair and maintenance services of security equipment

51300000 - Installation services of communications equipment

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£3,600,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
1 Dec 20253 days ago
Submission Deadline
Not specified
Future Notice Date
1 May 20265 months to go
Award Date
Not specified
Contract Period
30 Sep 2026 - 30 Sep 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TOWER HAMLETS COUNCIL
Contact Name
Procurement
Contact Email
procurement@towerhamlets.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
E1 1BJ
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Whitechapel
Westminster Constituency
Bethnal Green and Stepney

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-05ec54-2025-12-01T16:59:47Z",
    "date": "2025-12-01T16:59:47Z",
    "ocid": "ocds-h6vhtk-05ec54",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PQBL-2673-MVYG",
            "name": "Tower Hamlets Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PQBL-2673-MVYG"
            },
            "address": {
                "streetAddress": "New Town Hall",
                "locality": "London",
                "postalCode": "E1 1BJ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI42"
            },
            "contactPoint": {
                "name": "Procurement",
                "email": "procurement@towerhamlets.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.towerhamlets.gov.uk",
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PQBL-2673-MVYG",
        "name": "Tower Hamlets Council"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "London Borough of Tower Hamlets (LBTH) is exploring options for London Borough of Tower Hamlets (LBTH) is exploring options for the procurement of Controlled Door Entry & Fire Safety Equipment Servicing and maintenance . Prior to launching a formal procurement process, LBTH wishes to establish the level of market interest in the project. A set of pre-market engagement questions have been attached to the PME brief suppliers are to provide responses to. All questions should be answered and responses should be attached as a PDF attachment and sent through the London Tenders Portal. https://www.londontenders.org/ Please see the indicative PME timeline below: PME Launch 1st December 2025 Deadline for Responses 16th January 2026 Tender Issue Date 1st May 2026 Expected Contract Start Date 1st October 2026 Please note, this notice is not a call for competition or a commitment to procure. Participation in this market engagement will not prejudice future involvement in any subsequent procurement process and does not commit LBTH to running a competitive tender process in the future.",
                "dueDate": "2026-01-16T23:59:59+00:00",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "078651-2025",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/078651-2025",
                "datePublished": "2025-12-01T16:59:47Z",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "HAR6103",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Controlled Door Entry & Fire Safety Equipment Servicing and Maintenance",
        "description": "The London Borough of Tower Hamlets (LBTH) is preparing to procure servicing and maintenance contracts for door entry and fire safety equipment across its housing stock, covering sheltered housing, general needs blocks. This contract is for the repair and maintenance of all door entry systems and ad-hoc minor upgrades as required. The maintenance of new door entry systems installed under the capital programme; repairs and maintenance of existing CCTV systems; maintenance, servicing and compliance requirements for automated gates; repairs and maintenance of communal tv aerials; repairs and maintenance of existing IRS systems; and a life-cycle condition report on existing systems to inform future planned maintenance and capital programs. Please note, this notice is not a call for competition or a commitment to procure. Participation in this market engagement will not prejudice future involvement in any subsequent procurement process and does not commit LBTH to running a competitive tender process in the future.",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "50413200",
                        "description": "Repair and maintenance services of firefighting equipment"
                    },
                    {
                        "scheme": "CPV",
                        "id": "50610000",
                        "description": "Repair and maintenance services of security equipment"
                    },
                    {
                        "scheme": "CPV",
                        "id": "50600000",
                        "description": "Repair and maintenance services of security and defence materials"
                    },
                    {
                        "scheme": "CPV",
                        "id": "98000000",
                        "description": "Other community, social and personal services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "44100000",
                        "description": "Construction materials and associated items"
                    },
                    {
                        "scheme": "CPV",
                        "id": "51300000",
                        "description": "Installation services of communications equipment"
                    },
                    {
                        "scheme": "CPV",
                        "id": "44221000",
                        "description": "Windows, doors and related items"
                    },
                    {
                        "scheme": "CPV",
                        "id": "44420000",
                        "description": "Goods used in construction"
                    },
                    {
                        "scheme": "CPV",
                        "id": "44500000",
                        "description": "Tools, locks, keys, hinges, fasteners, chain and springs"
                    },
                    {
                        "scheme": "CPV",
                        "id": "45421100",
                        "description": "Installation of doors and windows and related components"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 4320000,
            "amount": 3600000,
            "currency": "GBP"
        },
        "mainProcurementCategory": "works",
        "aboveThreshold": false,
        "lots": [
            {
                "id": "1",
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2026-10-01T00:00:00+01:00",
                    "endDate": "2030-09-30T23:59:59+01:00"
                },
                "status": "planning"
            }
        ],
        "communication": {
            "futureNoticeDate": "2026-05-01T23:59:59+01:00"
        },
        "status": "planning"
    },
    "language": "en"
}