Notice Information
Notice Title
Taxi Booking Management Service (Taxi Aggregator)
Notice Description
Transport for Wales Rail Ltd (TfWRL) is seeking to appoint a Supplier to provide a comprehensive Taxi Aggregator platform to support the booking, management, and monitoring of all taxi requirements. The platform must ensure reliable, on time services and meet TfWRL's operational and quality standards. The successful Supplier will be responsible for delivering: - An easy to use online booking portal/app with real time tracking and reporting capabilities. - A wide and resilient Supplier network able to service the entire TfWRL network area and cross border requirements. - A24/7/365 call centre. - Access to a range of vehicle types, including (but not limited to) WAV taxis. - A robust complaints handling process to fully investigate and resolve issues raised. - A dedicated account manager as the primary point of contact for TfWRL.
Lot Information
Lot 1
Renewal: 2+1+1+1 - with extension options at TfWRL's discretion
Planning Information
TfW are inviting suppliers to respond to a short questionnaire to gauge what interest is in the market for these services. The responses will be analysed carefully and which form the basis of our procurement strategy and any future tender. Please respond using the link in the following Microsoft form by pasting into your browser https://forms.office.com/e/GPBDUDGwFL
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-05efe0
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/058244-2026
- Current Stage
- Award
- All Stages
- Planning, Tender, Award
Procurement Classification
- Notice Type
- UK6 - Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Competitive flexible procedure
- Tender Suitability
- SME
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
60 - Transport services (excl. Waste transport)
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
48000000 - Software package and information systems
60112000 - Public road transport services
60120000 - Taxi services
60130000 - Special-purpose road passenger-transport services
72416000 - Application service providers
Notice Value(s)
- Tender Value
- £17,400,000 £10M-£100M
- Lots Value
- £17,400,000 £10M-£100M
- Awards Value
- £17,400,000 £10M-£100M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 19 Jun 20261 months ago
- Submission Deadline
- 27 Apr 2026Expired
- Future Notice Date
- 23 Mar 2026Expired
- Award Date
- 16 Jun 20261 months ago
- Contract Period
- 1 Nov 2026 - 31 Oct 2028 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Pending
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER)
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- PONTYPRIDD
- Postcode
- CF37 4TH
- Post Town
- Cardiff
- Country
- Wales
-
- Major Region (ITL 1)
- TLL Wales
- Basic Region (ITL 2)
- TLL5 South East Wales
- Small Region (ITL 3)
- TLL51 Central Valleys and Bridgend
- Delivery Location
- TLD North West (England), TLG West Midlands (England), TLK South West (England), TLL Wales
-
- Local Authority
- Rhondda Cynon Taf
- Electoral Ward
- Pontypridd Town
- Westminster Constituency
- Pontypridd
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/058244-2026
19th June 2026 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/030601-2026
1st April 2026 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/015221-2026
19th February 2026 - Preliminary market engagement notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/080224-2025
5th December 2025 - Pipeline notice on Find a Tender
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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