Notice Information
Notice Title
Intention to Directly Award a Contract for Cloud-Based Maintenance, Scheduling, Compliance and Asset Management Software
Notice Description
Hyde Housing Association Ltd intends to directly award a contract to Totalmobile Limited for the provision of cloud-based maintenance, scheduling, compliance and asset management software. The contract covers the continued supply, licensing, support and associated services required to operate Hyde's existing Totalmobile platform. The estimated contract value is above PS5,000,000 (excluding VAT) over a five-year term. The contract enables Hyde to maintain continuity of service for essential operational systems already implemented and in active use.
Procurement Information
Hyde intends to directly award this contract under Schedule 5, Paragraphs 5, 6 and 7 of the Procurement Act 2023. Hyde currently operates Totalmobile's cloud-based maintenance, scheduling, compliance and asset-management solution as a core operational system. The platform has been fully deployed across the organisation and is embedded through multiple technical integrations, data structures and workflow configurations that are specific to Totalmobile's proprietary environment. Totalmobile holds the exclusive intellectual property rights for the software and associated components used by Hyde. Based on this technical configuration, no alternative supplier is capable of providing a system that can maintain service continuity without extensive redevelopment, re-implementation, large-scale data migration or interruption to critical operations. As a result, no reasonable alternative exists and a competitive process would be disproportionate, impractical and contrary to the public interest, given the operational risk, cost and disruption associated with replacing the existing system. The proposed contract represents a continuation of the current integrated platform and related services. Procuring these services from a different supplier would create material technical incompatibilities and require substantial re-engineering, which meets the criteria for additional or repeat services under Schedule 5, Paragraph 7. Direct negotiation has also established that the commercial terms available through this route are more advantageous than those available via framework agreements, supporting value for money. For these reasons, Hyde is relying on the permitted grounds under Schedule 5, Paragraphs 5, 6 and 7 to award the contract directly to Totalmobile.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-05f016
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/080310-2025
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- UK5 - Transparency Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Direct
- Procurement Method Details
- Direct award
- Tender Suitability
- SME
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
48000000 - Software package and information systems
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- £5,500,000 £1M-£10M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 5 Dec 20252 months ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 5 Dec 20252 months ago
- Contract Period
- 18 Dec 2025 - 17 Dec 2030 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Pending
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- HYDE HOUSING ASSOCIATION LIMITED
- Contact Name
- Not specified
- Contact Email
- procurementhelpdesk@hyde-housing.co.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- LONDON
- Postcode
- SE1 9EQ
- Post Town
- South East London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI4 Inner London - East
- Small Region (ITL 3)
- TLI44 Lewisham and Southwark
- Delivery Location
- Not specified
-
- Local Authority
- Southwark
- Electoral Ward
- Borough & Bankside
- Westminster Constituency
- Bermondsey and Old Southwark
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/080310-2025
5th December 2025 - Transparency notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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