Tender

Provision of Housing Repairs & Maintenance Software

DENBIGHSHIRE COUNTY COUNCIL

This public procurement record has 1 release in its history.

Tender

21 Jan 2026 at 15:11

Summary of the contracting process

Denbighshire County Council has initiated an active procurement process under the open procedure to procure and implement a new housing repairs and maintenance software system. This procurement falls under the IT services category and involves software package and information systems, aiming to enhance the Housing Repairs and Maintenance function within the Council. The process is currently in the tender stage, with all submissions required by 12:00 on 18th February 2026. The procurement is situated in the Ruthin locality, within the United Kingdom. Notable dates include the enquiry period ending on 10th February 2026 and the award expected by 23rd March 2026. The suitable supplier will ensure compatibility with existing systems and provide necessary training and support, alongside data migration requirements.

This tender presents a significant opportunity for businesses specialising in IT services, particularly those with expertise in software development and system integration. With a strong emphasis on quality, the tender evaluation assigns a 70% weighting to aspects such as functionality, service, and implementation support. It's well-suited for SMEs that can meet technical and economic selection criteria and possess capabilities in deploying configurable off-the-shelf software solutions. The contract period begins on 20th April 2026, with an initial duration of five years, extendable annually up to twenty years, offering long-term collaboration and growth potential for enterprises capable of fulfilling the Council's digital transformation goals in housing maintenance.

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Notice Title

Provision of Housing Repairs & Maintenance Software

Notice Description

Denbighshire County Council are looking to procure and implement a new information system within the Housing Repairs and Maintenance function of the Council. Housing Services in Denbighshire require a working information system to be available in line with the timetable within the ITT. The system will be commercially off the shelf, but will be configurable to Denbighshire's specification, appropriate training and post implementation support will be provided to the Council. The working system will be populated with appropriate data migrated from the existing Housing system, integration between various other systems will also be required and are detailed within the ITT. All documentation relating to this project can be found within the documents tab of Proactis. https://supplierlive.proactisp2p.com/Account/Login Suppliers should also note that the terms and conditions and ICT Special Terms are not negotiable. Suppliers should note that there has been pre-market engagement. This was undertaken under the previous regulations (Public Contract Regulations 2015) via a Speculative Notice and resulted in demonstrations from a number of suppliers. Details of the notice can be found in the attached PDF Notice.

Lot Information

Lot 1

Renewal: The initial contract duration will be 5 years with the option to extend to 20 years on an annual basis

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-060b57
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/005396-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£1
Lots Value
£1
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
21 Jan 20261 months ago
Submission Deadline
18 Feb 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
19 Apr 2026 - 19 Apr 2031 Over 5 years
Recurrence
2030-11-20

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DENBIGHSHIRE COUNTY COUNCIL
Contact Name
Lisa Rainford
Contact Email
procurement@denbighshire.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
RUTHIN
Postcode
LL15 1YN
Post Town
Llandudno
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL3 North Wales
Small Region (ITL 3)
TLL33 Conwy and Denbighshire
Delivery Location
TLL13 Conwy and Denbighshire

Local Authority
Denbighshire
Electoral Ward
Ruthin
Westminster Constituency
Clwyd East

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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