Notice Information
Notice Title
Interactive Voice Recognition (IVR) Design Consultation & Audio Recording Services
Notice Description
This ITT relates to the procurement of IVR Design Consultation and Audio Recording Services in line with SLC's brand and subsequent Voice Recording Delivery to support SLC's suite of 20 IVR's. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Glasgow:-Data-and-voice-media./F55GY98MD8 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/F55GY98MD8
Lot Information
Lot 1
Renewal: one 12 month extension option available, subject to performance and budgetary approval.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-060ca6
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/005919-2026
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- UK4 - Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Below threshold - open competition
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
32 - Radio, television, communication, telecommunication and related equipment
79 - Business services: law, marketing, consulting, recruitment, printing and security
98 - Other community, social and personal services
-
- CPV Codes
32583000 - Data and voice media
79990000 - Miscellaneous business-related services
98390000 - Other services
Notice Value(s)
- Tender Value
- £66,000 Under £100K
- Lots Value
- £66,000 Under £100K
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 22 Jan 20261 months ago
- Submission Deadline
- 9 Feb 2026Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 14 Mar 2026 - 13 Mar 2027 6-12 months
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- STUDENT LOANS COMPANY
- Contact Name
- Susan Butcher
- Contact Email
- susan_butcher@slc.co.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- GLASGOW
- Postcode
- G5 8DF
- Post Town
- Glasgow
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM3 West Central Scotland
- Small Region (ITL 3)
- TLM32 Glasgow City
- Delivery Location
- Not specified
-
- Local Authority
- Glasgow City
- Electoral Ward
- Govan
- Westminster Constituency
- Glasgow South West
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/005919-2026
22nd January 2026 - Tender notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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