Award

Maintenance & Associated Services For Revenue and Benefits System

RHONDDA CYNON TAF CBC

This public procurement record has 1 release in its history.

Award

04 Feb 2026 at 09:39

UK5 - Transparency Notice
Summary of the contracting process

The procurement process for the "Maintenance & Associated Services For Revenue and Benefits System" by Rhondda Cynon Taf CBC in the United Kingdom has been completed. The tender involves the continuation of maintenance and support services for the existing revenue and benefits systems, with services being supplied by MRI Community Software Ltd beginning 1 April 2026. Scheduled to run until 31 March 2029, with a potential two-year extension, this contract was awarded through a direct procurement method. The justification for direct award relies on the need for consistency with existing systems, thereby avoiding technical difficulties and additional costs that could arise from supplier changes. This procurement falls under the services category with a procurement value of £550,000, excluding VAT.

This tender presents significant opportunities for businesses engaged in providing software maintenance and support services for financial and benefits systems. Businesses specialising in this niche, especially large enterprises with the capability of maintaining and extending complex systems, would be well-suited to engage in similar tenders. The direct award method highlights opportunities for suppliers with established relationships and proven performance with public sector entities, encouraging continued innovation and efficiency in service provision.

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Notice Information

Notice Title

Maintenance & Associated Services For Revenue and Benefits System

Notice Description

Maintenance & Associated Services For Revenue and Benefits System for Rhondda Cynon Taf County Borough Council.

Procurement Information

The Council is relying on 2 justification points as provided for under Schedule 5 of the Procurement Act: 1) Additional or repeat goods, services or works The public contract concerns the supply of goods, services or works by the existing supplier which are intended as an extension to, or partial replacement of, existing goods, services or works in circumstances where-- a change in supplier would result in the contracting authority receiving goods, services or works that are different from, or incompatible with, the existing goods, services or works and the difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance. 2) Single Suppliers Due to an absence of competition for technical reasons, only a particular supplier can supply the goods, services or works required and there are no reasonable alternatives to those goods, services or works. Rational for why the above justifications are appropriate: The current system has been in operation for numerous years and is functioning well. The existing system is embedded into current working practices, and the Council has no appetite to change systems at this time. The Council is not purchasing a new system, this contract is for the continued licencing support and maintenance which can only be provided by the supplier. A change in system would incur additional costs to the Council for implementation, training and migration.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06466b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/009773-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

75 - Administration, defence and social security services

CPV Codes

48440000 - Financial analysis and accounting software package

75310000 - Benefit services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£550,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
4 Feb 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
4 Feb 20262 weeks ago
Contract Period
31 Mar 2026 - 31 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
RHONDDA CYNON TAF CBC
Contact Name
Julie Snooks
Contact Email
procurement@rctcbc.gov.uk
Contact Phone
+441443281182

Buyer Location

Locality
PORTH
Postcode
CF39 9ST
Post Town
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
Not specified
Local Authority
Rhondda Cynon Taf
Electoral Ward
Porth
Westminster Constituency
Rhondda and Ogmore

Supplier Information

Number of Suppliers
1
Supplier Name

MRI COMMUNITY SOFTWARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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