Award

Maintenance & Associated Services for Revenue and Benefits System

RHONDDA CYNON TAF CBC

This public procurement record has 3 releases in its history.

Award

21 Apr 2026 at 14:34

Award

09 Mar 2026 at 10:38

Award

04 Feb 2026 at 09:39

Summary of the contracting process

The procurement process initiated by Rhondda Cynon Taf County Borough Council involves the direct award of a contract for "Maintenance & Associated Services for Revenue and Benefits System." This contract, valued at £550,000 net, is awarded to MRI Community Software Ltd. The procurement is classified under "Software package and information systems" as well as "Administration, defence, and social security services." Located in Porth, United Kingdom, the council operates under Welsh devolved regulations, and the procurement stage is complete. The awarded contract commenced on 1st April 2026, with a potential extension to March 2031, reinforcing continuity and alignment with existing systems.

This contract offers significant opportunities for businesses specialising in software maintenance and support. MRI Community Software Ltd, the incumbent supplier, underscores the council’s preference for continuity with its existing systems, reducing potential technical incompatibilities and training demands. Businesses with expertise in software solutions for public sector financial and administrative systems, particularly those capable of providing reliable maintenance and support, are well-suited to engage in similar future procurements. Opportunities to expand service offerings or collaborate with large-scale suppliers like MRI Community Software Ltd in the public sector can facilitate substantial growth.

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Notice Title

Maintenance & Associated Services for Revenue and Benefits System

Notice Description

Maintenance & Associated Services For Revenue and Benefits System for Rhondda Cynon Taf County Borough Council.

Procurement Information

The Council is relying on 2 justification points as provided for under Schedule 5 of the Procurement Act: 1) Additional or repeat goods, services or works The public contract concerns the supply of goods, services or works by the existing supplier which are intended as an extension to, or partial replacement of, existing goods, services or works in circumstances where-- a change in supplier would result in the contracting authority receiving goods, services or works that are different from, or incompatible with, the existing goods, services or works and the difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance. 2) Single Suppliers Due to an absence of competition for technical reasons, only a particular supplier can supply the goods, services or works required and there are no reasonable alternatives to those goods, services or works. Rational for why the above justifications are appropriate: The current system has been in operation for numerous years and is functioning well. The existing system is embedded into current working practices, and the Council has no appetite to change systems at this time. The Council is not purchasing a new system, this contract is for the continued licencing support and maintenance which can only be provided by the supplier. A change in system would incur additional costs to the Council for implementation, training and migration.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06466b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/036232-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

75 - Administration, defence and social security services


CPV Codes

48000000 - Software package and information systems

75000000 - Administration, defence and social security services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£550,000 £500K-£1M
Contracts Value
£550,000 £500K-£1M

Notice Dates

Publication Date
21 Apr 20263 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
4 Feb 20262 months ago
Contract Period
31 Mar 2026 - 31 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
RHONDDA CYNON TAF CBC
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PORTH
Postcode
CF39 9ST
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
Not specified

Local Authority
Rhondda Cynon Taf
Electoral Ward
Porth
Westminster Constituency
Rhondda and Ogmore

Supplier Information

Number of Suppliers
1
Supplier Name

MRI COMMUNITY SOFTWARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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