Tender

SH2024-020A Electronic Payment System (EPS)

SOUTHERN HOUSING

This public procurement record has 1 release in its history.

Tender

11 Feb 2026 at 15:27

UK4 - Tender Notice
Summary of the contracting process

Southern Housing, a UK sub-central government public authority, is seeking to procure an Electronic Payment System (EPS) to enhance their payment processing capabilities. This procurement falls under the financial and insurance services category, targeting electronic data exchange and financial information systems. The contract, valued at £6,400,000 excluding VAT (£7,680,000 with VAT) will be delivered across regions UKI and UKJ. The tender process, initiated as an open procedure, is currently active with interested parties invited to submit proposals by the submission deadline on 11th March 2026 at 17:00 GMT, following the enquiry period concluding on 6th March 2026. Award decisions will be finalised by 22nd May 2026, with the contract period commencing on 1st September 2026 and potentially extending until August 2034, including options and renewals.

Businesses specialising in resilient and straightforward financial systems, especially those capable of delivering robust electronic payment solutions, could find significant growth opportunities through this tender. The procurement encourages participation from small and medium enterprises (SMEs) offering innovative service features that demonstrate value for money and enhance customer outcomes for Southern Housing. The contract's comprehensive award criteria balance quality and cost submissions, suggesting that firms with strong capabilities in delivering high-quality solutions at competitive prices could be particularly well-suited to success. This tender offers a chance for businesses to establish a long-term partnership with Southern Housing, fostering business growth through both contracted activities and potential contract modifications that improve service delivery.

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Notice Information

Notice Title

SH2024-020A Electronic Payment System (EPS)

Notice Description

Procurement of Electronic Payment System to unify and streamline payment processes, improve customer journey, and achieve operational efficiencies. We are looking to procure a system that minimises internal administration, is resilient, robust and simple for both customers and staff to use.

Lot Information

Lot 1

Options: If, during the term of the Contract, the Provider develops new or enhanced service features that improve outcomes, deliver additional public benefit, or offer demonstrable value for money to Southern Housing and its customers, the Authority may elect to adopt these enhancements in accordance with the Procurement Act 2023 and the Contract's modification provisions. Adoption will only proceed where the proposed change does not constitute a substantial modification and complies with the permitted grounds under the Act. Any enhancements incorporated into the Contract will be subject to mutually agreed commercial terms and documented through the appropriate contract modification process.

Renewal: 3 x 12 months

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-064e2e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/012529-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

64 - Postal and telecommunications services

66 - Financial and insurance services

CPV Codes

48812000 - Financial information systems

64216110 - Electronic data exchange services

66000000 - Financial and insurance services

Notice Value(s)

Tender Value
£6,400,000 £1M-£10M
Lots Value
£6,400,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
11 Feb 20261 weeks ago
Submission Deadline
11 Mar 20263 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Aug 2026 - 31 Aug 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SOUTHERN HOUSING
Contact Name
Not specified
Contact Email
marlena.konieczek@southernhousing.org.uk
Contact Phone
Not specified

Buyer Location

Locality
SITTINGBOURNE
Postcode
ME9 8GU
Post Town
Rochester
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ43 Kent Thames Gateway
Delivery Location
TLI London, TLJ South East (England)
Local Authority
Swale
Electoral Ward
West Downs
Westminster Constituency
Faversham and Mid Kent

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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