Notice Information
Notice Title
Electronic Payment System (EPS)
Notice Description
Procurement of Electronic Payment System to unify and streamline payment processes, improve customer journey, and achieve operational efficiencies. We are looking to procure a system that minimises internal administration, is resilient, robust and simple for both customers and staff to use.
Lot Information
Lot 1
Options: If, during the term of the Contract, the Provider develops new or enhanced service features that improve outcomes, deliver additional public benefit, or offer demonstrable value for money to Southern Housing and its customers, the Authority may elect to adopt these enhancements in accordance with the Procurement Act 2023 and the Contract's modification provisions. Adoption will only proceed where the proposed change does not constitute a substantial modification and complies with the permitted grounds under the Act. Any enhancements incorporated into the Contract will be subject to mutually agreed commercial terms and documented through the appropriate contract modification process.
Renewal: 3 x 12 months
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-064e2e
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/048233-2026
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- UK6 - Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- SME
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
64 - Postal and telecommunications services
66 - Financial and insurance services
-
- CPV Codes
48812000 - Financial information systems
64216110 - Electronic data exchange services
66000000 - Financial and insurance services
Notice Value(s)
- Tender Value
- £6,400,000 £1M-£10M
- Lots Value
- £6,400,000 £1M-£10M
- Awards Value
- £3,604,049 £1M-£10M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 22 May 20261 weeks ago
- Submission Deadline
- 26 Mar 2026Expired
- Future Notice Date
- Not specified
- Award Date
- 14 May 20262 weeks ago
- Contract Period
- 31 Aug 2026 - 31 Aug 2031 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Pending
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- SOUTHERN HOUSING
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- SITTINGBOURNE
- Postcode
- ME9 8GU
- Post Town
- Rochester
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI4 Inner London - East
- Small Region (ITL 3)
- TLI43 Haringey and Islington
- Delivery Location
- TLI London, TLJ South East (England)
-
- Local Authority
- Islington
- Electoral Ward
- Clerkenwell
- Westminster Constituency
- Islington South and Finsbury
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/048233-2026
22nd May 2026 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/023767-2026
16th March 2026 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/022316-2026
12th March 2026 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/021416-2026
10th March 2026 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/012529-2026
11th February 2026 - Tender notice on Find a Tender -
https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=631683
Schedule 9 Specification Requirements -
https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=631684
Schedule 10 Price Framework -
https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=631685
Schedule 11 Key Performance Indicators -
https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=631686
Schedule 12 Functional Requirements -
https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=631689
Schedule 13 Quality Questions -
https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=631691
Schedule 14 Social Value Approach -
https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=631693
Appendix 3 Contract SH Amendments -
https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=631695
Appendix 1 Form of Tender -
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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