Award

Hosted Integrated HR and Payroll System

CITIZEN HOUSING GROUP LTD

This public procurement record has 1 release in its history.

Award

12 Feb 2026 at 14:53

Summary of the contracting process

Citizen Housing Group Ltd, a public authority from Birmingham, has awarded a contract for a Hosted Integrated HR and Payroll System to IRIS Software Limited under a direct procurement method. The contract, valued at £113,000 with a gross amount of £142,000, is set to run from 31 December 2025 to 31 December 2027. This service includes HR and payroll software packages, personnel and payroll services, user licences, project management, implementation, consultancy services, and comprehensive training and data migration. The initiative is part of the organisation's strategy to ensure a seamless transition to a new system while maintaining compliance and operational efficiency. The legal basis is supported by the UK Public General Acts of 2023, with the contract officially signed on 14 November 2025 and formal notice published on 12 February 2026.

The renewal of the contract presents ample opportunity for businesses specialising in HR and payroll software and related consultancy services to demonstrate their competencies in transitioning and customising complex systems. SMEs who offer innovative software solutions, bespoke report creation, and high-quality training and support services will find this remit aligned with their expertise. With delivery extending across various UK regions, including the United Kingdom regions UKC to UKK, the tender encompasses significant geographic coverage, offering growth potential to regional and national service providers desiring to expand their operations within public sector contracts.

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Notice Title

Hosted Integrated HR and Payroll System

Notice Description

The service requirement includes the provision of an up to date hosted integrated or interfaced HR and Payroll system and user licences; incorporating project management, implementation and consultancy services; supported by high quality user training and system administration; data migration, customisation and integration services; including a simplistic reporting system with a suite of standard reports along with the option of bespoke reports that complies with the technical specification listed within the system specification. This requirement was previously tendered under an open procurement process for an initial contract term of 5 years, with an additional 2-year extension option. We are now renewing the contract for another 2-year period. This renewal is required to provide sufficient time for the team to plan and transition to a new Hosted Integrated HR and Payroll System. The additional time will allow for a smooth migration, including any necessary data transfer, implementation activities, and support from the current provider throughout the transition phase. Renewing the current contract ensures continuity of service, maintains compliance, and avoids operational disruption while the transition to the new system is undertaken.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0652e4
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/012995-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

48450000 - Time accounting or human resources software package

79631000 - Personnel and payroll services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£113,000 £100K-£500K

Notice Dates

Publication Date
12 Feb 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
14 Nov 20253 months ago
Contract Period
31 Dec 2025 - 31 Dec 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
CITIZEN HOUSING GROUP LTD
Contact Name
Not specified
Contact Email
procurement@citizenhousing.org.uk
Contact Phone
Not specified

Buyer Location

Locality
BIRMINGHAM
Postcode
B37 7YN
Post Town
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG32 Solihull
Delivery Location
Not specified

Local Authority
Solihull
Electoral Ward
Bickenhill
Westminster Constituency
Meriden and Solihull East

Supplier Information

Number of Suppliers
1
Supplier Name

IRIS SOFTWARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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