Planning

Pre-Market Engagement AI Solution for Social Services Recording

FLINTSHIRE COUNTY COUNCIL

This public procurement record has 1 release in its history.

Planning

12 Feb 2026 at 17:01

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Flintshire County Council, located in Flintshire, United Kingdom, has initiated the planning stage for a procurement process titled "Pre-Market Engagement AI Solution for Social Services Recording." This opportunity falls under the services category, specifically IT services and software. The procurement is seeking AI solutions to enhance the recording processes within Flintshire Social Services. Interested suppliers are invited to participate in pre-market engagement to demonstrate AI tools applicable to social care. The deadline for expressing interest in the engagement exercise is 12noon on 26th February 2026. The AI solution is expected to be embedded before the go-live date of the new Case Management System in November 2026. Following that, a formal notice regarding further stages of the procurement process is anticipated by 31st March 2026.

This tender represents an excellent opportunity for businesses specialising in AI software with capabilities in social care applications. Particularly, companies with solutions that support multiple languages and offer private AI systems will find themselves well-suited for this procurement. Additionally, enterprises capable of delivering high-quality audio recording and editing functionalities, along with ensuring data privacy, would be ideal candidates. The AI solution is expected to support a broad range of uses, including assessments, reviews, and minute-taking, offering business growth potential for firms proficient in these domains. Small and medium enterprises (SMEs) are encouraged to compete, as the contract period is slated to start on 30th April 2026 and can extend up to 2036, allowing for long-term partnership and development opportunities.

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Notice Information

Notice Title

Pre-Market Engagement AI Solution for Social Services Recording

Notice Description

Flintshire Social Services are seeking pre-market engagement to explore established AI solutions with proven application to Social Care recording, that are currently on the market to support transformational change in our recording processes. The AI solution would be used to summarise relevant information and highlight key points from any transcribed content, i.e. decisions made, actions required, into an appropriate template, covering a broad range of use cases, including assessments and reviews, minute taking and case notes. Some of our key considerations include; * The AI solution must keep our data in a private AI system * The AI solution must support multiple languages, specifically the Welsh language. * The AI solution must be accessible on a variety of devices and have high-quality audio recording capabilities, with a high degree of accuracy, with the functionality to manually review / edit content into a final output. * The AI solution will support a fully auditable record of any changes that are made

Planning Information

Flintshire Social Services are interested in receiving demonstrations from suppliers who have a proven AI tool that has been developed for use in Social Care. The engagement is to view the product and understand how it can be used to enhance case recording of social care provision in Flintshire. Flintshire are implementing a new Case Management System, with an estimated Go Live of November 2026. We would like to embed an AI solution, in advance of this date. If you would like to be involved in the pre-market engagement exercise, please email procurement@denbighshire.gov.uk no later than 12noon on 26th February 2026.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06534f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/013160-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£1
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
12 Feb 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
31 Mar 20262 months to go
Award Date
Not specified
Contract Period
29 Apr 2026 - 29 Apr 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
FLINTSHIRE COUNTY COUNCIL
Contact Name
Not specified
Contact Email
procurement@denbighshire.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
FLINTSHIRE
Postcode
CH7 6NA
Post Town
Chester
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL3 North Wales
Small Region (ITL 3)
TLL34 Flintshire and Wrexham
Delivery Location
TLL23 Flintshire and Wrexham
Local Authority
Flintshire
Electoral Ward
Mold East
Westminster Constituency
Clwyd East

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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