Planning

Help Point Replacement Project - Lot 1 - PTSN

NORTHERN TRAINS LIMITED

This public procurement record has 1 release in its history.

Planning

12 Feb 2026 at 19:05

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Northern Trains Limited is currently in the planning stage of its Help Point Replacement Project, focusing on telecommunications equipment and construction work. The project, titled "Help Point Replacement Project - Lot 1 - PTSN," aims to upgrade 30 stations across the United Kingdom where Help Points use Public Switched Telephone Network (PSTN) communication links. This upgrade is necessitated by impending termination of PSTN services by telecoms providers, moving towards digital technologies. A virtual engagement session is scheduled for 18 February 2026 to discuss the procurement process and technologies. The procurement process, identified as a tender, is overseen by Northern Trains Limited, with Simon Jackson as the primary contact. Interested parties are encouraged to participate in the pre-market engagement session, helping ensure the project's smooth execution.

This tender provides growth opportunities for businesses specialising in telecommunications equipment and construction work, specifically those with expertise in digital technology solutions. Organisations capable of designing and installing digital alternatives to the existing PSTN Help Points at various station locations would find this opportunity advantageous. The procurement is part of a separate tender exercise managed by Northern Trains Limited, emphasising partnership opportunities in the public authority central government sector. Businesses that can offer innovative and cost-effective solutions for the replacement of these Help Points, ensuring compliance with the latest specifications and seamless integration into existing infrastructure, would be well-suited to compete.

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Notice Information

Notice Title

Help Point Replacement Project - Lot 1 - PTSN

Notice Description

Upgrade of 30 stations where help points use PSTN (Public Switched Telephone Network) communications links soon to be terminated by telecoms providers. The requirement is to replace all PSTN help points with the latest specification alternatives using digital technologies. This specific requirement is for the design and installation at the respective Help Point locations. The physical Help Points with be procured by NTL as part of a separate tender exercise and will be free-issued by NTL to the winning Designer/Contractor. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=1014067182

Planning Information

Engagement session to be held virtually on Microsoft Teams on Wednesday the 18th February at 10:00am. Please E-mail simon.jackson2@northernrailway.co.uk if you are interested in attending the Pre-Market Engagement session. The topics of conversation will include the Procurement process, Programme of works and technologies to be utilised.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06535c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/013190-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Works
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

45 - Construction work

CPV Codes

32522000 - Telecommunications equipment

45000000 - Construction work

Notice Value(s)

Tender Value
£160,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
12 Feb 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
18 Feb 2026Expired
Award Date
Not specified
Contract Period
24 May 2026 - 31 Dec 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NORTHERN TRAINS LIMITED
Contact Name
Simon Jackson
Contact Email
simon.jackson2@northernrailway.co.uk
Contact Phone
Not specified

Buyer Location

Locality
YORK
Postcode
YO1 6JT
Post Town
York
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE2 North Yorkshire
Small Region (ITL 3)
TLE21 York
Delivery Location
Not specified
Local Authority
York
Electoral Ward
Micklegate
Westminster Constituency
York Central

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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