Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

Lettering and Print Fulfillment Services

CADENT GAS LIMITED

This public procurement record has 3 releases in its history.

Award

18 Sep 2026 at 14:15

UK6 - Contract Award Notice
Tender

08 Apr 2026 at 15:00

UK4 - Tender Notice
Planning

20 Feb 2026 at 11:49

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Cadent Gas Limited procured UK-wide lettering, printing and fulfilment services for its customer communications. The requirement covers personalised letters, region-specific leaflets and C5 envelopes, with camera-matched fulfilment and same-day printing and dispatch for files received by 3pm. It also includes first- and second-class postage, recorded delivery, daily PDF generation, SharePoint uploads, manifest and Mailmark reporting, item-level tracking, address verification and traffic management. The service requires API integration with Cadent’s CRM, automated PDF generation, template and approval management, portal configuration, stock monitoring, replenishment alerts, quality control, data handling, change control, issue escalation and governance against Guaranteed Standards of Performance. This is a service procurement covering printing, mailing, data services and related software integration across the United Kingdom.

The procurement is complete and CMS Direct Mail Ltd was awarded the contract on 11 September 2026. It used a selective competitive flexible procedure, with staged selection, tendering, clarification, possible negotiation and final tender submission. The published evaluation split was 50% technical quality and 50% commercial cost. The original single-lot estimated value was £1,050,000 excluding VAT (£1,260,000 including VAT). The awarded value is £2,759,600 excluding VAT (£3,311,520 including VAT). The awarded contract runs from 1 November 2026 to 31 October 2029. The procurement allowed two 12-month extensions, while the lot’s maximum extent date was 31 August 2031. Expressions of interest closed on 8 May 2026, the award period ended on 1 September 2026, and contract signature was scheduled for 12 October 2026.

This award shows that Cadent values a supplier able to combine high-volume physical mail production with dependable digital integration and data controls. A credible competitor for a future requirement would need production capacity for personalised, regional and camera-matched outputs, including rapid same-day turnaround, envelope and stock management, and flexible postal fulfilment. It would also need proven API and CRM integration, automated document generation, template workflows, portal configuration, Mailmark and item-level tracking, reporting and manifest production. Strong quality assurance, address validation, error prevention, audit trails, change control, issue escalation and governance against service standards would be central capabilities. The selected supplier is an SME, indicating that specialist firms with the necessary operational scale and technology partnership model can compete for this requirement.

How relevant is this notice?

Notice Information

Notice Title

Lettering and Print Fulfillment Services

Notice Description

Cadent is seeking a long-term lettering and print-fulfilment partner capable of delivering high-quality physical print outputs alongside advanced digital and data-driven integration. The scope includes production of personalised letters, region-specific leaflets, and C5 envelopes, with camera-matched fulfilment and the ability to meet same-day print and dispatch for files received by 3pm. The supplier must provide robust service levels, including first- or second-class postage options, recorded delivery where required, and full weekly reporting. Strong digital capability is essential, including full API integration with Cadent CRM, automated PDF generation, template management, mailmark reporting, and bespoke portal/API configuration. The service also includes quality control, data handling, template configuration, item-level tracking, and traffic-management tools for address verification. Suppliers must maintain stock levels, manage change controls, and provide timely issue escalation. Cadent anticipates the procurement will cover (but may not be limited to): High-quality printed letters, leaflets, and envelopes (multiple regional versions) Camera-matched fulfilment and personalisation First-class, second-class, and recorded delivery postage options Full API integration for data exchange, job submission and tracking Daily PDF generation and SharePoint upload Detailed reporting, manifest generation, and mailmark tracking Template management, approval workflows, and change controls Error-prevention processes and quality control checks Stock monitoring and replenishment alerting Strong governance, auditability and compliance with Guaranteed Standards of Performance (GSOP)

Planning Information

We are inviting suppliers who wish to participate in this procurement to email emma.titchen@cadentgas.com to register their interest. Following receipt of an expression of interest, we will share a Request for Information (RFI) document, giving suppliers the opportunity to confirm whether they would like to be included in the subsequent tender process.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-065902
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/088727-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

22 - Printed matter and related products

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

22000000 - Printed matter and related products

72200000 - Software programming and consultancy services

72300000 - Data services

79571000 - Mailing services

79800000 - Printing and related services

79824000 - Printing and distribution services

Notice Value(s)

Tender Value
£1,050,000 £1M-£10M
Lots Value
£1,050,000 £1M-£10M
Awards Value
£2,759,600 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
18 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
11 Sep 20263 weeks ago
Contract Period
1 Nov 2026 - 31 Oct 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CADENT GAS LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
COVENTRY
Postcode
CV7 9JU
Postcode Area
Coventry
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG13 Warwickshire CC
Delivery Location
Not specified
Local Authority
Rugby
Electoral Ward
Revel and Binley Woods
Westminster Constituency
Rugby

Supplier Information

Number of Suppliers
1
Supplier Name

CMS DIRECT MAIL LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...