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Provision of a Cloud Transition Training Programme

Digital Health & Care Wales

This public procurement record has 3 releases in its history.

Award

24 Aug 2026 at 16:19

UK6 - Contract Award Notice
Tender

19 May 2026 at 14:08

UK4 - Tender Notice
Planning

26 Feb 2026 at 10:49

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Digital Health & Care Wales commissioned a cloud transition training programme to support its multi-year move of national digital services from legacy on-premises infrastructure to secure cloud platforms. The programme is intended to improve reliability, security and performance across NHS Wales while supporting organisational change within Digital Health & Care Wales. The provider is expected to deliver role-aligned training, certification pathways, hands-on laboratories or simulations, and skills analytics. This is a public-sector education and training service, with associated IT consultancy, software, internet and support services. Delivery covers Wales and the wider United Kingdom. Digital Health & Care Wales is the buying organisation, and the requirement is suitable for small and medium-sized enterprises.

The procurement is complete and has reached award stage. It used an open procedure under the Open procedure method. One lot was awarded to USW Commercial Services Ltd. The award date is 18 August 2026 and its value is £499,600 excluding VAT (£599,520 including VAT). The contract is due to run from 7 September 2026 to 31 March 2028, with annual extensions available up to 31 March 2030. Optional requirements have a total value of £10,000. The award standstill ends on 3 September 2026, with signature scheduled for 4 September 2026. Evaluation was based on qualitative quality at 60%, social value at 10% and commercial cost at 30%. Seven bids were received, with six reaching the final stage. Bids could be submitted electronically in English or Welsh.

This award demonstrates a defined requirement within NHS Wales for specialist capability at the intersection of cloud transformation, workforce development and digital service delivery. Suppliers preparing for similar work should be able to design and deliver training aligned to different cloud-related roles, provide credible certification pathways, run practical laboratories or simulations, and produce useful skills analytics. They should also understand the operational demands of moving national digital services from legacy infrastructure to secure cloud platforms, including the need to improve reliability, security and performance while supporting organisational change. A credible competitor would need to address quality and social value strongly as well as offer a competitive commercial model. The procurement also shows that an SME can compete for this type of public-sector requirement.

How relevant is this notice?

Notice Information

Notice Title

Provision of a Cloud Transition Training Programme

Notice Description

Digital Health and Care Wales ("DHCW") have had a requirement for a Cloud Transition Training Programme.The Cloud Transition Programme ("CTP") is a multi-year transformation initiative to migrate National digital services from legacy on-premises infrastructure to secure, cloud platform which will improve reliability, security and performances across NHS Wales. The CTP is also driving organisational change within DHCW, this is being conducted by equipping and supporting staff with the skills, tools and ways of working needed to adopt cloud services effectively. To underpin the transition to Cloud, DHCW has had the need to implement a Provider to deliver role-aligned training, certification pathways, hands-on labs/simulations and skills analytics.

Lot Information

Lot 1

Options: Please refer to the Procurement Documents as set out in the invitation to tender ("ITT") which can be found on the e-procurement e-Tender Wales portal.

Renewal: Extension will be exercised in twelve (12) month increments. The Authority is under no obligation to utilise the extension options.

Planning Information

In line with the Procurement Act 2023; DHCW Commercial Services wish to hold a pre-market engagement event prior to launching a procurement exercise for the commissioning of a Cloud Transition Training Programme. As such, discussions will be held with potential Suppliers prior to starting the tender exercise. The purpose being to both inform potential Suppliers and to allow DHCW to seek advice in the planning and enrolling of the procurement exercise. DHCW Commercial Services team will be holding an online pre-market engagement event via Microsoft Teams 20th March 2026 at 1300hrs. Attendees will be provided with an insight into the requirement and given the opportunity to ask questions in an open forum. Potential Suppliers who are interested in this pre-market engagement event are requested to complete an MS forms questionnaire, link below : https://forms.office.com/Pages/ResponsePage.aspx?id=uChWuyjjgkCoVkM8ntyPrpu9tyEgRQVIj4NHdP7XiYBUMUZGMTBQWUc5S0hIOEJRQlU2RkpJQllZQS4u Please ensure to complete the pre-market engagement form (above) and register your interest to attend before 17th March at 1300hrs. Potential Suppliers should note, that this engagement event, may not lead to a formal procurement and/or award of any framework/contracts. Further, that any information provided by potential Suppliers during this event, may be used by DHCW to help scope any proposed procurement. Any queries raised, and relevant responses, by potential bidders at the Awareness Session over Teams 20th March, will be collated and distributed to all participants within one week of the event. Accordingly, potential bidders are advised not to share any confidential information and/or information they would not wish to be shared more widely. DHCW accepts no liability for any costs incurred by Suppliers as a result of attending the engagement virtual event.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-065cc9
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/080529-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

80 - Education and training services

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

80000000 - Education and training services

Notice Value(s)

Tender Value
£490,000 £100K-£500K
Lots Value
£490,000 £100K-£500K
Awards Value
£499,600 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
24 Aug 20262 days ago
Submission Deadline
15 Jun 2026Expired
Future Notice Date
24 Apr 2026Expired
Award Date
18 Aug 20261 weeks ago
Contract Period
7 Sep 2026 - 31 Mar 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Digital Health & Care Wales
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARDIFF
Postcode
CF11 9AD
Postcode Area
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
TLL Wales
Local Authority
Cardiff
Electoral Ward
Riverside
Westminster Constituency
Cardiff West

Supplier Information

Number of Suppliers
1
Supplier Name

USW Commercial Services Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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