Homes England - Help to Buy Mortgage Administrator

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-065e1c-2026-06-18T14:30:25+01:00",
    "date": "2026-06-18T14:30:25+01:00",
    "ocid": "ocds-h6vhtk-065e1c",
    "initiationType": "tender",
    "planning": {
        "documents": [
            {
                "id": "017817-2026",
                "documentType": "plannedProcurementNotice",
                "noticeType": "UK1",
                "description": "Pipeline notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/017817-2026",
                "datePublished": "2026-02-27T11:39:30Z",
                "format": "text/html"
            },
            {
                "id": "017835-2026",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/017835-2026",
                "datePublished": "2026-02-27T11:49:06Z",
                "format": "text/html"
            },
            {
                "id": "057630-2026",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/057630-2026",
                "datePublished": "2026-06-18T14:30:25+01:00",
                "format": "text/html"
            }
        ],
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "Homes England is undertaking a pre-market engagement exercise, comprising a briefing document and an accompanying questionnaire. Following receipt of questionnaire responses, Homes England intends to hold one-to-one sessions with all interested parties, subject to capacity As of early May 2026, the Programme has completed an initial round of Preliminary Market Engagement (PME) to inform the development of the Target Operating Model (TOM) and a high-level assessment of delivery options. This initial engagement has provided valuable insight into prevailing market engagement capability, capacity and emerging practises. HE is undertaking a second round of Preliminary Market Engagement to deepen and validate understanding of the market. This Round 2 Preliminary Market Engagement (PME 2) is not a call to competition. The aims of this Round 2 Preliminary Market Engagement are to: - Alert potential suppliers to forthcoming opportunities in the administration and management of HtB schemes - Explore how the developing TOM components align with current and near-term market capabilities, and to identify where assumptions may need to be adjusted - Gain deeper insight into the practicality, risks and trade-offs associated with the preferred delivery and sourcing option - To ensure potential suppliers have a clear understanding of HE's direction of travel, and to provide a structured opportunity to share informed, evidence-based perspectives - Explain and explore requirements to help us publish clearer requirements in future procurement(s) - Help us understand better the scale and nature of costs of service delivery and possible commercial mechanisms Insights gathered through this second round of Preliminary Market Engagement will be used to refine the TOM design, narrow and mature the delivery options, and inform subsequent decision-making. Please note that responses to this round of Preliminary Market Engagement can also be further shared in optional 1:1 engagement sessions and are not limited to the written responses at the bottom of this document. Responses have no bearing on future decision made by Homes England. As a follow-up to the initial round of Preliminary Market Engagement, we want to engage with suppliers in the marketplace to further understand the capabilities to deliver, the opportunities to improve and modernise, and the technologies to support the management of Help to Buy Equity Loans. HE and the HtB Equity Loans team are open to developing the approach and the areas of focus are on: - Leveraging technology and data to improve operational performance and customer experience - Supporting customers through accessible services, including digital and non-digital routes, and clear approaches to vulnerability, financial difficulty, and arrears - Ensuring the right people, training, and ways of working are in place to work effectively with Homes England - Developing the right commercial models to drive value for Taxpayers, HE and its customers",
                "dueDate": "2026-07-02T23:59:59+01:00",
                "status": "scheduled"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-PPON-PMTT-3573-RLZV",
            "name": "Homes England",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PMTT-3573-RLZV"
            },
            "address": {
                "streetAddress": "The Lumen, 2nd Floor, St James Boulevard, Newcastle Helix",
                "locality": "Newcastle Upon Tyne",
                "postalCode": "NE4 5BZ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKC22"
            },
            "contactPoint": {
                "email": "transparency@homesengland.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PMTT-3573-RLZV",
        "name": "Homes England"
    },
    "tender": {
        "id": "DN808276",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Homes England - Help to Buy Mortgage Administrator",
        "description": "Since 2013, Homes England (HE) have delivered several 'help to buy' equity loan schemes including the First Time Buyers Initiative, HomeBuy Direct, FirstBuy, the London Wide Initiative, as well as the Help to Buy (HtB) Equity Loan scheme itself. We refer to these collectively in this document as \"Help to Buy\" (HtB)",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "72200000",
                        "description": "Software programming and consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "75112000",
                        "description": "Administrative services for business operations"
                    },
                    {
                        "scheme": "CPV",
                        "id": "75130000",
                        "description": "Supporting services for the government"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79510000",
                        "description": "Telephone-answering services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKC",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKD",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKE",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKF",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKG",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKH",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKJ",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKC",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKD",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKE",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKF",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKG",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKH",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKJ",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKC",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKD",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKE",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKF",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKG",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKH",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKI",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKJ",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 30000000,
            "amount": 30000000,
            "currency": "GBP"
        },
        "procurementMethodDetails": "Competitive flexible procedure",
        "mainProcurementCategory": "services",
        "aboveThreshold": true,
        "lots": [
            {
                "id": "1",
                "contractPeriod": {
                    "startDate": "2028-06-26T00:00:00+01:00",
                    "endDate": "2035-06-26T23:59:59+01:00",
                    "maxExtentDate": "2036-06-26T23:59:59+01:00"
                },
                "hasRenewal": true,
                "status": "planned"
            }
        ],
        "communication": {
            "futureNoticeDate": "2026-08-02T23:59:59+01:00"
        },
        "status": "planned"
    },
    "language": "en"
}