Community Equipment - 24/7 Healthcare - RBKC

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-0660d5-2026-03-04T10:28:04Z",
    "date": "2026-03-04T10:28:04Z",
    "ocid": "ocds-h6vhtk-0660d5",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PPRX-1592-MXGN",
            "name": "The Royal Borough of Kensington & Chelsea",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PPRX-1592-MXGN"
            },
            "address": {
                "streetAddress": "Town Hall, Hornton Street",
                "locality": "London",
                "postalCode": "W8 7NX",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI33"
            },
            "contactPoint": {
                "email": "procurement@rbkc.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.rbkc.gov.uk/",
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        },
        {
            "id": "GB-PPON-PTYG-2752-GVWY",
            "name": "Saadia Ltd trading as 24/7 Healthcare Limited",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PTYG-2752-GVWY"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-COH",
                    "id": "05549717"
                }
            ],
            "address": {
                "streetAddress": "19 Victoria Terrace",
                "locality": "Hove",
                "postalCode": "BN3 2WB",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ21"
            },
            "contactPoint": {
                "email": "info@24-7healthcare.co.uk"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "https://24-7healthcare.co.uk",
                "scale": "sme",
                "vcse": false,
                "publicServiceMissionOrganization": false,
                "shelteredWorkshop": false
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PPRX-1592-MXGN",
        "name": "The Royal Borough of Kensington & Chelsea"
    },
    "tender": {
        "id": "P634 PRJ_30699",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Community Equipment - 24/7 Healthcare - RBKC",
        "description": "The Council has a statutory duty under the Care Act 2014 to provide community equipment services. It has been identified that urgent action is required to ensure the needs of vulnerable residents can continue to be met and that the Council fulfils its statutory duties, including supporting hospital discharge, prevention of admission, end of life care and wider independence pathways. The Council has identified a provider to supply essential community equipment and to support the delivery of associated functions, including delivery, installation, repair, collection and peripheral store services. This follows the previous provider ceasing trading, which created immediate operational pressures and the need for rapid stabilisation of service capacity. This is a demand based service, and the expected value is determined by projected activity levels and the cost of goods and services supplied. Due to the urgency of the award, the Council has not observed a voluntary standstill period",
        "status": "complete",
        "procurementMethod": "direct",
        "procurementMethodDetails": "Direct award",
        "procurementMethodRationale": "The Council is required to maintain access to community equipment services for all eligible residents, and there is a legal duty under the Care Act 2014 for these Services to be delivered. Officers have identified the need for urgent action to maintain the delivery of the Service and to ensure that vulnerable residents can continue to access the required provision. The need for urgent intervention has arisen following the previous provider ceasing trading, which created immediate operational pressures and a risk to continuity of statutory service. To ensure uninterrupted provision, the Council intends to directly award a contract to the identified supplier under Section 41 of the Procurement Act 2023. In relation to the urgency justification under Schedule 5 of the Procurement Act 2023, this justification applies for the following reasons: * The goods and services to be supplied under the proposed contract are strictly necessary to ensure the Council complies with its statutory duties and maintains safe access to essential community equipment. * The situation has arisen due to unforeseeable events outside of the Council's control, requiring urgent measures to stabilise service capacity. * The urgency is unavoidable and was not attributable to any act or omission of the Council. * There is not sufficient time to carry out a competitive tendering procedure without creating unacceptable risks to the continuity of support for vulnerable residents. The need to ensure continuity of Services to vulnerable service users provides grounds to rely on this justification and directly award a contract to the identified supplier.",
        "lots": [
            {
                "id": "1",
                "status": "complete",
                "suitability": {
                    "sme": true
                }
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            }
        ],
        "riskDetails": "National market fragility following the previous provider ceasing trading may impact supply chain stability and equipment availability High and fluctuating demand, including winter pressures and urgent hospital discharge needs, may increase operational pressure on delivery, installation, repairs and collections. Backlogs and inherited demand from the previous service failure may affect response times and require ongoing stabilisation Market wide price volatility for equipment and associated services may increase overall service costs",
        "procurementMethodRationaleClassifications": [
            {
                "id": "urgency"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "title": "RBKC UK6 - Contract award - Community Equipment 2026 Saadia Ltd trading as 24/7 Healthcare Limited",
            "status": "active",
            "value": {
                "amountGross": 6539859,
                "amount": 5449883,
                "currency": "GBP"
            },
            "mainProcurementCategory": "services",
            "aboveThreshold": true,
            "suppliers": [
                {
                    "id": "GB-PPON-PTYG-2752-GVWY",
                    "name": "Saadia Ltd trading as 24/7 Healthcare Limited"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "33000000",
                            "description": "Medical equipments, pharmaceuticals and personal care products"
                        },
                        {
                            "scheme": "CPV",
                            "id": "33196000",
                            "description": "Medical aids"
                        },
                        {
                            "scheme": "CPV",
                            "id": "33196100",
                            "description": "Devices for the elderly"
                        },
                        {
                            "scheme": "CPV",
                            "id": "33196200",
                            "description": "Devices for the disabled"
                        },
                        {
                            "scheme": "CPV",
                            "id": "63120000",
                            "description": "Storage and warehousing services"
                        },
                        {
                            "scheme": "CPV",
                            "id": "50000000",
                            "description": "Repair and maintenance services"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKI33",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "contractPeriod": {
                "startDate": "2026-03-11T00:00:00+00:00",
                "endDate": "2027-07-31T23:59:59+01:00",
                "maxExtentDate": "2028-01-30T23:59:59+00:00"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "The contract has an option to extend for a period of up to 6 months"
            },
            "hasOptions": true,
            "options": {
                "description": "The option to extend the contract upto 6 months."
            },
            "relatedLots": [
                "1"
            ],
            "documents": [
                {
                    "id": "018924-2026",
                    "documentType": "awardNotice",
                    "noticeType": "UK5",
                    "description": "Transparency notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/018924-2026",
                    "datePublished": "2026-03-03T13:23:43Z",
                    "format": "text/html"
                },
                {
                    "id": "019339-2026",
                    "documentType": "awardNotice",
                    "noticeType": "UK6",
                    "description": "Contract award notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/019339-2026",
                    "datePublished": "2026-03-04T10:28:04Z",
                    "format": "text/html"
                }
            ],
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2026-03-11T23:59:59+00:00",
                    "status": "scheduled"
                }
            ],
            "date": "2026-02-23T00:00:00+00:00"
        }
    ],
    "language": "en"
}