Planning

Barbican Centre Ticketing Software

THE MAYOR AND COMMONALTY AND CITIZENS OF THE CITY OF LONDON

This public procurement record has 1 release in its history.

Planning

05 Mar 2026 at 12:55

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The procurement process, initiated by The Mayor and Commonalty and Citizens of the City of London, focuses on acquiring a ticketing software solution for the Barbican Centre. This procurement is classified under the services category, with CPV codes indicating its relevance to ticketing and POS software, among others. The contracting process is in the planning stage, and interested suppliers are encouraged to register and complete a preliminary market engagement questionnaire by 19 March 2026. The contract is planned to commence on 30 June 2026, lasting until 30 June 2031. This process is above threshold and suitable for SMEs, located in the City of London.

This tender presents significant opportunities for businesses specialising in software solutions that enhance ticket sales, financial analysis, marketing, and CRM. Companies with expertise in developing and implementing POS, transaction-processing, and customer relationship management software are well-positioned to compete. The contract demands capabilities that bolster audience engagement, effective fundraising, and strategic marketing initiatives, all critical to improving operational effectiveness and achieving long-term objectives for the Barbican Centre. SMEs especially are encouraged to participate, offering a promising avenue for business growth and expansion in the public sector.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Information

Notice Title

Barbican Centre Ticketing Software

Notice Description

We seek to understand software solutions that support ticket sales, financial accounting and analysis, marketing strategy and execution, and customer relationship management (CRM). Together, these capabilities will enable the Barbican to deliver a seamless, end-to-end experience across both digital and onsite touchpoints. The selected solution(s) should support the development and execution of data-driven marketing initiatives, enhance audience engagement and satisfaction, enable effective fundraising and stakeholder management, and provide actionable insights across the customer lifecycle. Collectively, these functions are critical to enhancing the overall Barbican experience and supporting the organisation's operational effectiveness and long-term strategic objectives.

Planning Information

Interested suppliers should register on the City of London Corporation Sourcing & Contracts Portal (Jaggaer) and complete the preliminary market engagement (PME) questionnaire, submitting their response by midday (12pm), 19/03/2026.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0662fd
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/019900-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

22 - Printed matter and related products

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

22459000 - Tickets

48110000 - Point of sale (POS) software package

48217000 - Transaction-processing software package

48223000 - Electronic mail software package

48445000 - Customer Relation Management software package

48480000 - Sales, marketing and business intelligence software package

48481000 - Sales or marketing software package

72212110 - Point of sale (POS) software development services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
5 Mar 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
19 Mar 20264 days to go
Award Date
Not specified
Contract Period
29 Jun 2026 - 30 Jun 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE MAYOR AND COMMONALTY AND CITIZENS OF THE CITY OF LONDON
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CITY OF LONDON
Postcode
EC2P 2EJ
Post Town
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI43 Haringey and Islington
Delivery Location
Not specified
Local Authority
Islington
Electoral Ward
Clerkenwell
Westminster Constituency
Islington South and Finsbury

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-0662fd-2026-03-05T12:55:24Z",
    "date": "2026-03-05T12:55:24Z",
    "ocid": "ocds-h6vhtk-0662fd",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PYQD-1693-MYXR",
            "name": "The Mayor and Commonalty and Citizens of the City of London",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PYQD-1693-MYXR"
            },
            "address": {
                "streetAddress": "PO Box 270",
                "locality": "City of London",
                "postalCode": "EC2P 2EJ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI43"
            },
            "contactPoint": {
                "email": "CityProc.Operations@cityoflondon.gov.uk",
                "telephone": "020 7606 3030"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.cityoflondon.gov.uk",
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PYQD-1693-MYXR",
        "name": "The Mayor and Commonalty and Citizens of the City of London"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "Interested suppliers should register on the City of London Corporation Sourcing & Contracts Portal (Jaggaer) and complete the preliminary market engagement (PME) questionnaire, submitting their response by midday (12pm), 19/03/2026.",
                "dueDate": "2026-03-19T23:59:59+00:00",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "019900-2026",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/019900-2026",
                "datePublished": "2026-03-05T12:55:24Z",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "ocds-h6vhtk-0662fd",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Barbican Centre Ticketing Software",
        "description": "We seek to understand software solutions that support ticket sales, financial accounting and analysis, marketing strategy and execution, and customer relationship management (CRM). Together, these capabilities will enable the Barbican to deliver a seamless, end-to-end experience across both digital and onsite touchpoints. The selected solution(s) should support the development and execution of data-driven marketing initiatives, enhance audience engagement and satisfaction, enable effective fundraising and stakeholder management, and provide actionable insights across the customer lifecycle. Collectively, these functions are critical to enhancing the overall Barbican experience and supporting the organisation's operational effectiveness and long-term strategic objectives.",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "22459000",
                        "description": "Tickets"
                    },
                    {
                        "scheme": "CPV",
                        "id": "48110000",
                        "description": "Point of sale (POS) software package"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72212110",
                        "description": "Point of sale (POS) software development services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "48217000",
                        "description": "Transaction-processing software package"
                    },
                    {
                        "scheme": "CPV",
                        "id": "48223000",
                        "description": "Electronic mail software package"
                    },
                    {
                        "scheme": "CPV",
                        "id": "48445000",
                        "description": "Customer Relation Management software package"
                    },
                    {
                        "scheme": "CPV",
                        "id": "48480000",
                        "description": "Sales, marketing and business intelligence software package"
                    },
                    {
                        "scheme": "CPV",
                        "id": "48481000",
                        "description": "Sales or marketing software package"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "mainProcurementCategory": "services",
        "aboveThreshold": true,
        "lots": [
            {
                "id": "1",
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2026-06-30T00:00:00+01:00",
                    "endDate": "2031-06-30T23:59:59+01:00"
                },
                "status": "planning"
            }
        ],
        "status": "planning"
    },
    "language": "en"
}