Planning

Patient Welfare and Signposting Support Bedside Services for Major Trauma and Vulnerable, Critically Ill Patients

CAMBRIDGE UNIVERSITY HOSPITALS NHS FOUNDATION TRUST

This public procurement record has 1 release in its history.

Planning

10 Mar 2026 at 17:11

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Cambridge University Hospitals NHS Foundation Trust, in collaboration with the East of England NHS Collaborative Hub c/o West Suffolk NHS Foundation Trust, is in the planning stage of a tender process titled "Patient Welfare and Signposting Support Bedside Services for Major Trauma and Vulnerable, Critically Ill Patients". It aims to commission services to provide integrated non-clinical support within its Major Trauma Centre located in Cambridge, UK (postcode CB2 0QQ). The procurement process is set to advance under the Procurement Act 2023, with preliminary market engagement currently open until 10th April 2026. The anticipated service operation start date is 1st October 2026, with provisions for renewal extending until 2030.

This tender presents significant opportunities for businesses specialising in legal, advisory, or representation services, particularly those capable of providing bedside support in hospital settings. Ideal competitors include small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) equipped to address complex psychological, social, financial, and legal needs within critical care environments. Companies with expertise in handling multidisciplinary challenges for major trauma patients, including both adults and children, may find this contract particularly suited to their capabilities, potentially enhancing their growth by integrating non-clinical services within healthcare institutions.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Information

Notice Title

Patient Welfare and Signposting Support Bedside Services for Major Trauma and Vulnerable, Critically Ill Patients

Notice Description

Cambridge University Hospitals NHS Foundation Trust (CUHFT) is a designated Major Trauma Centre (MTC) within a large regional trauma network. The MTC provides care for over 2,000 major trauma patients per year, serving a diverse population across a wide geographic region. Patients often present with complex injuries and require multidisciplinary care, including support for psychological, social, financial, and legal challenges that fall outside routine NHS clinical provision. To meet these needs, CUHFT seeks to commission a comprehensive Patient Welfare and Signposting Support Service to provide integrated non-clinical support to major trauma and critically ill patients, including children and adults. This service will operate a "bedside" service within critical care and ward environments. Support will be provided to adult and paediatric patients, and to their families or carers.

Planning Information

EoE NHS CPH on behalf of CUH is issuing this market engagement in connection with the potential procurement to establish a comprehensive Patient Welfare and Signposting Support Service to provide integrated non-clinical support to major trauma and critically ill patients, including children and adults. The information provided will help to form and shape the service specification, tender questions and process for a tender that will be conducted under the Procurement Act 2023. We invite suppliers to view the draft specification and answer the questions by following the below steps: Preliminary Market Engagement Process: The questionnaire will run on the Atamis portal: https://health-family.force.com/s/Welcome • Suppliers should register on the portal, if not already registered: • To express an Interest in this Market Engagement, search and select contract reference – C423955 Market Engagement – CUH Patient Welfare and Signposting Support Service • Please complete the questionnaire within the requirements section titled Request for Information. • Suppliers can contact the Atamis helpdesk at support-health@atamis.co.uk or by calling +44 800 098 8201 for technical assistance when completing responses. The preliminary market engagement is open until 12pm on 10th April 2026.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0666c1
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/021532-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79100000 - Legal services

79111000 - Legal advisory services

79112000 - Legal representation services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
10 Mar 20264 days ago
Submission Deadline
Not specified
Future Notice Date
28 May 20263 months to go
Award Date
Not specified
Contract Period
30 Sep 2026 - 30 Sep 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CAMBRIDGE UNIVERSITY HOSPITALS NHS FOUNDATION TRUST
Additional Buyers

EAST OF ENGLAND NHS COLLABORATIVE HUB C/O WEST SUFFOLK NHS FOUNDATION TRUST

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CAMBRIDGE
Postcode
CB2 0QQ
Post Town
Cambridge
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH4 Cambridgeshire and Peterborough
Small Region (ITL 3)
TLH42 Cambridgeshire CC
Delivery Location
TLH12 Cambridgeshire CC
Local Authority
South Cambridgeshire
Electoral Ward
Fen Ditton & Fulbourn
Westminster Constituency
South Cambridgeshire

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-0666c1-2026-03-10T17:11:09Z",
    "date": "2026-03-10T17:11:09Z",
    "ocid": "ocds-h6vhtk-0666c1",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PPCP-8863-HDGN",
            "name": "Cambridge University Hospitals NHS Foundation Trust",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PPCP-8863-HDGN"
            },
            "address": {
                "streetAddress": "Hills Rd",
                "locality": "Cambridge",
                "postalCode": "CB2 0QQ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKH12"
            },
            "contactPoint": {
                "email": "corporate.services@eoecph.nhs.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.cuh.nhs.uk/",
                "classifications": [
                    {
                        "id": "publicAuthorityCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - central government"
                    }
                ]
            }
        },
        {
            "id": "GB-PPON-PXMB-9766-NLTH",
            "name": "East Of England NHS Collaborative Hub c/o West Suffolk NHS Foundation Trust",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PXMB-9766-NLTH"
            },
            "address": {
                "streetAddress": "Victoria House, Camlife, Cambridge Road",
                "locality": "Fulbourn",
                "postalCode": "CB21 5XA",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKH12"
            },
            "contactPoint": {
                "email": "corporate.services@eoecph.nhs.uk"
            },
            "roles": [
                "procuringEntity"
            ],
            "roleDetails": "The East of England Collaborative Procurement Hub is managing and supporting Cambridge University Hospital (CUH) with this procurement.",
            "details": {
                "url": "https://www.eoecph.nhs.uk"
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PPCP-8863-HDGN",
        "name": "Cambridge University Hospitals NHS Foundation Trust"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "EoE NHS CPH on behalf of CUH is issuing this market engagement in connection with the potential procurement to establish a comprehensive Patient Welfare and Signposting Support Service to provide integrated non-clinical support to major trauma and critically ill patients, including children and adults. The information provided will help to form and shape the service specification, tender questions and process for a tender that will be conducted under the Procurement Act 2023. We invite suppliers to view the draft specification and answer the questions by following the below steps: Preliminary Market Engagement Process: The questionnaire will run on the Atamis portal: https://health-family.force.com/s/Welcome * Suppliers should register on the portal, if not already registered: * To express an Interest in this Market Engagement, search and select contract reference - C423955 Market Engagement - CUH Patient Welfare and Signposting Support Service * Please complete the questionnaire within the requirements section titled Request for Information. * Suppliers can contact the Atamis helpdesk at support-health@atamis.co.uk or by calling +44 800 098 8201 for technical assistance when completing responses. The preliminary market engagement is open until 12pm on 10th April 2026.",
                "dueDate": "2026-04-10T23:59:59+01:00",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "021532-2026",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/021532-2026",
                "datePublished": "2026-03-10T17:11:09Z",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "C423955",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Patient Welfare and Signposting Support Bedside Services for Major Trauma and Vulnerable, Critically Ill Patients",
        "description": "Cambridge University Hospitals NHS Foundation Trust (CUHFT) is a designated Major Trauma Centre (MTC) within a large regional trauma network. The MTC provides care for over 2,000 major trauma patients per year, serving a diverse population across a wide geographic region. Patients often present with complex injuries and require multidisciplinary care, including support for psychological, social, financial, and legal challenges that fall outside routine NHS clinical provision. To meet these needs, CUHFT seeks to commission a comprehensive Patient Welfare and Signposting Support Service to provide integrated non-clinical support to major trauma and critically ill patients, including children and adults. This service will operate a \"bedside\" service within critical care and ward environments. Support will be provided to adult and paediatric patients, and to their families or carers.",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79100000",
                        "description": "Legal services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79111000",
                        "description": "Legal advisory services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79112000",
                        "description": "Legal representation services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKH12",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 0,
            "amount": 0,
            "currency": "GBP"
        },
        "mainProcurementCategory": "services",
        "lots": [
            {
                "id": "1",
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-10-01T00:00:00+01:00",
                    "endDate": "2027-09-30T23:59:59+01:00",
                    "maxExtentDate": "2030-09-30T23:59:59+01:00"
                },
                "hasRenewal": true,
                "status": "planning"
            }
        ],
        "communication": {
            "futureNoticeDate": "2026-05-28T23:59:59+01:00"
        },
        "status": "planning"
    },
    "language": "en"
}