This public procurement record has 3 releases in its history.

Award

09 Jul 2026 at 09:30

Tender

25 Mar 2026 at 18:15

Planning

11 Mar 2026 at 10:33

Summary of the contracting process

The procurement process for the "Servicing, Maintenance & Repair of Domestic Lifts & Hoists Contract" has been concluded by the London Borough of Hillingdon. This open procedure contract, which falls under the "Services" category, had its tender and award phases actively managed, with the tender initially opening on 25th March 2026. The final award was announced on 9th July 2026, with the contract period scheduled to start on 1st September 2026 and end on 31st August 2029. The servicing and maintenance activities cover approximately 450 assets within the UK, specifically in the UKI74 region. This contract is vital for ensuring the ongoing maintenance and safety compliance of equipment like stairlifts and hoists across different housing setups managed by the council.

This contract represents a significant business opportunity, particularly for SMEs experienced in the servicing and maintenance of lifting equipment within the healthcare sector. With a gross value of GBP 898,800 and the potential to extend up to seven years, this project offers a robust revenue stream and the chance to establish a long-term partnership with a sub-central government authority. Companies with expertise in planned servicing regimes, reactive maintenance, and small project management up to a certain value threshold will find this contract particularly suited to their capabilities. Furthermore, it positions businesses to engage with public sector procurement in a regulated and structured environment, ensuring compliance and quality standards are met.

How relevant is this notice?

Notice Title

The Servicing, Maintenance & Repair of Domestic Lifts & Hoists Contract

Notice Description

The London Borough of Hillingdon wishes to appoint an experienced service provider for the servicing and maintenance of Stairlifts, Home lifts (Through floor-lifts, Vertical lifts and Wheelchair lifts) and hoists ensuring compliance with all relevant industry, manufacturers and safety standards. The contract is to include Hillingdon Council's housing stock clients of circa 450 assets covering General Needs Housing, Sheltered Housing, Supported Housing, Corporate sites and private dwellings where required. The contractor will provide a planned servicing regime and reactive maintenance for repair and replacement as well as to undertake small works projects up to an approved threshold value for the asset types as stipulated. The anticipated contract duration will be 3 years with options to extend for a further 2+2 years

Lot Information

Lot 1

Renewal: The anticipated contract duration will be three (3) years with options to extend for a further Two (2) + Two (2) years subject to performance and the needs of the business.

Planning Information

To participate in our Pre-Market Engagement exercise please email to the following: mbreen@hillingdon.gov.uk Please quote "Domestic Lifts - market engagement" in the email title. (do not include any marking material) You will then be sent a short market engagement questionnaire, please then complete and return this by the stated deadline in the questionnaire. We would encourage all interested parties to register for free at https://supplierlive.proactisp2p.com/ where this opportunity will be advertised in due course.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-066703
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/064536-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

33 - Medical equipments, pharmaceuticals and personal care products

42 - Industrial machinery

44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)

50 - Repair and maintenance services


CPV Codes

33192600 - Lifting equipment for health care sector

42400000 - Lifting and handling equipment and parts

44115600 - Stairlifts

50750000 - Lift-maintenance services

Notice Value(s)

Tender Value
£770,000 £500K-£1M
Lots Value
£770,000 £500K-£1M
Awards Value
£749,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
9 Jul 20266 days ago
Submission Deadline
21 Apr 2026Expired
Future Notice Date
25 Mar 2026Expired
Award Date
24 Jun 20263 weeks ago
Contract Period
31 Aug 2026 - 31 Aug 2029 3-4 years
Recurrence
2028-09-01

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF HILLINGDON
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
UXBRIDGE
Postcode
UB8 1UW
Post Town
Southall
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI74 Harrow and Hillingdon
Delivery Location
TLI74 Harrow and Hillingdon

Local Authority
Hillingdon
Electoral Ward
Uxbridge
Westminster Constituency
Uxbridge and South Ruislip

Supplier Information

Number of Suppliers
1
Supplier Name

CARETECH

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-066703-2026-07-09T10:30:38+01:00",
    "date": "2026-07-09T10:30:38+01:00",
    "ocid": "ocds-h6vhtk-066703",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PHZZ-4724-NYPH",
            "name": "London Borough of Hillingdon",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PHZZ-4724-NYPH"
            },
            "address": {
                "streetAddress": "Civic Centre",
                "locality": "Uxbridge",
                "postalCode": "UB8 1UW",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI74"
            },
            "contactPoint": {
                "email": "procurement@hillingdon.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-03638958",
            "name": "CARETECH UK LIMITED",
            "identifier": {
                "scheme": "GB-COH",
                "id": "03638958"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PCNJ-2132-ZCBR"
                }
            ],
            "address": {
                "streetAddress": "1386 London Road",
                "locality": "Leigh On Sea",
                "postalCode": "SS9 2UJ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKH31"
            },
            "contactPoint": {
                "email": "service@caretech.co.uk"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "http://www.caretech.co.uk",
                "scale": "sme",
                "vcse": false,
                "publicServiceMissionOrganization": false,
                "shelteredWorkshop": false
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PHZZ-4724-NYPH",
        "name": "London Borough of Hillingdon"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "To participate in our Pre-Market Engagement exercise please email to the following: mbreen@hillingdon.gov.uk Please quote \"Domestic Lifts - market engagement\" in the email title. (do not include any marking material) You will then be sent a short market engagement questionnaire, please then complete and return this by the stated deadline in the questionnaire. We would encourage all interested parties to register for free at https://supplierlive.proactisp2p.com/ where this opportunity will be advertised in due course.",
                "dueDate": "2026-03-23T23:59:59Z",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "021665-2026",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/021665-2026",
                "datePublished": "2026-03-11T10:33:19Z",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "ocds-h6vhtk-066703",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "The Servicing, Maintenance & Repair of Domestic Lifts & Hoists Contract",
        "description": "The London Borough of Hillingdon wishes to appoint an experienced service provider for the servicing and maintenance of Stairlifts, Home lifts (Through floor-lifts, Vertical lifts and Wheelchair lifts) and hoists ensuring compliance with all relevant industry, manufacturers and safety standards. The contract is to include Hillingdon Council's housing stock clients of circa 450 assets covering General Needs Housing, Sheltered Housing, Supported Housing, Corporate sites and private dwellings where required. The contractor will provide a planned servicing regime and reactive maintenance for repair and replacement as well as to undertake small works projects up to an approved threshold value for the asset types as stipulated. The anticipated contract duration will be 3 years with options to extend for a further 2+2 years",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "33192600",
                        "description": "Lifting equipment for health care sector"
                    },
                    {
                        "scheme": "CPV",
                        "id": "42400000",
                        "description": "Lifting and handling equipment and parts"
                    },
                    {
                        "scheme": "CPV",
                        "id": "44115600",
                        "description": "Stairlifts"
                    },
                    {
                        "scheme": "CPV",
                        "id": "50750000",
                        "description": "Lift-maintenance services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKI74",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKI74",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 924000,
            "amount": 770000,
            "currency": "GBP"
        },
        "mainProcurementCategory": "services",
        "aboveThreshold": true,
        "lots": [
            {
                "id": "1",
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2026-09-01T00:00:00+01:00",
                    "endDate": "2029-08-31T23:59:59+01:00",
                    "maxExtentDate": "2033-08-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "status": "complete",
                "value": {
                    "amountGross": 924000,
                    "amount": 770000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "cost",
                            "name": "Cost",
                            "numbers": [
                                {
                                    "number": 50,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality",
                            "numbers": [
                                {
                                    "number": 50,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "renewal": {
                    "description": "The anticipated contract duration will be three (3) years with options to extend for a further Two (2) + Two (2) years subject to performance and the needs of the business."
                }
            }
        ],
        "communication": {
            "futureNoticeDate": "2026-03-25T23:59:59Z"
        },
        "status": "complete",
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "submissionMethodDetails": "All interested parties are to register for free at https://supplierlive.proactisp2p.com/ where this opportunity and associated tender pack can be accessed.",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2026-04-21T13:00:00+01:00"
        },
        "enquiryPeriod": {
            "endDate": "2026-04-14T13:00:00+01:00"
        },
        "awardPeriod": {
            "endDate": "2026-07-06T23:59:59+01:00"
        },
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "027576-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/027576-2026",
                "datePublished": "2026-03-25T18:15:53Z",
                "format": "text/html"
            }
        ],
        "hasRecurrence": true,
        "recurrence": {
            "dates": [
                {
                    "startDate": "2028-09-01T23:59:59+01:00"
                }
            ]
        }
    },
    "language": "en",
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "value": 8,
                "relatedLot": "1"
            },
            {
                "id": "2",
                "measure": "finalStageBids",
                "value": 7,
                "relatedLot": "1"
            },
            {
                "id": "3",
                "measure": "smeFinalStageBids",
                "value": 6,
                "relatedLot": "1"
            },
            {
                "id": "4",
                "measure": "vcseFinalStageBids",
                "value": 0,
                "relatedLot": "1"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "status": "pending",
            "date": "2026-06-25T00:00:00+01:00",
            "value": {
                "amountGross": 898800,
                "amount": 749000,
                "currency": "GBP"
            },
            "mainProcurementCategory": "services",
            "aboveThreshold": true,
            "suppliers": [
                {
                    "id": "GB-COH-03638958",
                    "name": "CARETECH UK LIMITED"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "33192600",
                            "description": "Lifting equipment for health care sector"
                        },
                        {
                            "scheme": "CPV",
                            "id": "42400000",
                            "description": "Lifting and handling equipment and parts"
                        },
                        {
                            "scheme": "CPV",
                            "id": "44115600",
                            "description": "Stairlifts"
                        },
                        {
                            "scheme": "CPV",
                            "id": "50750000",
                            "description": "Lift-maintenance services"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKI74",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "standstillPeriod": {
                "endDate": "2026-07-21T23:59:59+01:00"
            },
            "contractPeriod": {
                "startDate": "2026-09-01T00:00:00+01:00",
                "endDate": "2029-08-31T23:59:59+01:00",
                "maxExtentDate": "2033-08-31T23:59:59+01:00"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "The anticipated contract duration will be three (3) years with options to extend for a further Two (2) + Two (2) years subject to performance and the needs of the business."
            },
            "relatedLots": [
                "1"
            ],
            "documents": [
                {
                    "id": "064536-2026",
                    "documentType": "awardNotice",
                    "noticeType": "UK6",
                    "description": "Contract award notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/064536-2026",
                    "datePublished": "2026-07-09T10:30:38+01:00",
                    "format": "text/html"
                }
            ],
            "assessmentSummariesDateSent": "2026-07-09T00:00:00+01:00",
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2026-07-22T23:59:59+01:00",
                    "status": "scheduled"
                }
            ]
        }
    ]
}