Award

Tri.x online social care policies and procedures for CYP and ASC

SUFFOLK COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

23 Mar 2026 at 08:17

Summary of the contracting process

The procurement process, initiated by Suffolk County Council, centred around the provision of online social care policies and procedures for Children and Young People (CYP) and Adult Social Care (ASC) services. The contract, titled "Tri.x online social care policies and procedures for CYP and ASC," falls under the services category and was awarded to SIGNIS LIMITED. The contract commenced on 10th September 2025 and is due to terminate on 9th September 2028, with the option for extension up to 2031. This procurement was conducted through a direct method, below the threshold and without competition, reflecting in its completion designation. The services will be delivered within the UKH14 region, highlighting the localised nature of the contract to Ipswich, UK.

This tender presents growth opportunities for technology firms specialising in software packages and information systems, specifically those adept at preparing training manuals. As a direct procurement below the threshold, smaller enterprises or SMEs, akin to SIGNIS LIMITED, could find unique prospects in adapting to niche market demands, particularly within local government sectors. The extension potential offers an attractive long-term engagement for firms capable of delivering innovative and efficient solutions tailored to evolving social care needs. Businesses with expertise in policy compliance and digital transformation in social care will be well-positioned to benefit from similar future opportunities within the Suffolk region.

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Notice Title

Tri.x online social care policies and procedures for CYP and ASC

Notice Description

This is a retrospective contract details notice for the provision of online social care policies and procedures for Children and Young People (CYP) and Adult Social Care (ASC) services. For the avoidance of doubt, the start date of this contract was 10th September 2025.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0670e5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/026035-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

92 - Recreational, cultural and sporting services


CPV Codes

48000000 - Software package and information systems

92312212 - Services related to the preparation of training manuals

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£144,000 £100K-£500K

Notice Dates

Publication Date
23 Mar 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
9 Sep 20256 months ago
Contract Period
9 Sep 2025 - 9 Sep 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SUFFOLK COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
IPSWICH
Postcode
IP1 2BX
Post Town
Ipswich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH6 Suffolk
Small Region (ITL 3)
TLH62 Ipswich
Delivery Location
Not specified

Local Authority
Ipswich
Electoral Ward
Gipping
Westminster Constituency
Ipswich

Supplier Information

Number of Suppliers
1
Supplier Name

SIGNIS

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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