This public procurement record has 3 releases in its history.

TenderCancellation

04 Jun 2026 at 10:23

TenderUpdate

14 Apr 2026 at 11:05

Tender

30 Mar 2026 at 15:21

Summary of the contracting process

The procurement process for the "Digital Payment Services" contract, originally initiated by North Star Housing Group at Endeavour House, Thornaby, was in the tender stage, focusing on the services category within the United Kingdom (region UKC11). This open procedure aimed at procuring electronic payment services to aid in the collection of rent and other customer charges. Key dates included the tender period set to close on 1st May 2026 and an award period concluding by 8th May 2026. However, on 4th June 2026, the process was cancelled following a tender cancellation notice prompted by regulatory reviews and feedback on implementation timelines. Plans were noted to reassess the procurement for a fresh tender exercise in 2027.

This procurement provided an opportunity for businesses specialising in transaction-processing software, financial consultancy, and related financial services, to expand their reach and revenue by supplying vital digital payment services. Suitable candidates for such contracts include companies with expertise in developing transaction-processing software and those experienced in financial transaction processing. Additionally, businesses bringing innovation around social value in their proposals could highly benefit, reflecting the tender's award criteria weighting price and quality (including social value) as measures for selection. Despite its cancellation, this tender hinted at upcoming needs that will likely resurface in future opportunities within the sector.

How relevant is this notice?

Notice Information

Notice Title

Digital Payment Services

Notice Description

North Star Housing Group is inviting suitably qualified and experienced organisations to submit a tender for the provision of Electronic Payment Services to support the collection of rent and other customer charges. Please refer to tender document pack for more detail. https://in-tendhost.co.uk/northstarhousinggroup/aspx/Help

Lot Information

Lot 1

Renewal: 2 years on a 1 year + 1 year basis

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06780c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/052632-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK12 - Procurement Termination Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

66 - Financial and insurance services

72 - IT services: consulting, software development, Internet and support


CPV Codes

48217000 - Transaction-processing software package

48400000 - Business transaction and personal business software package

66170000 - Financial consultancy, financial transaction processing and clearing-house services

66172000 - Financial transaction processing and clearing-house services

72212217 - Transaction-processing software development services

Notice Value(s)

Tender Value
£280,000 £100K-£500K
Lots Value
£280,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
4 Jun 20264 months ago
Submission Deadline
1 May 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Aug 2026 - 1 Aug 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Cancelled
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
North Star Housing Group LTD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
THORNABY
Postcode
TS17 6QN
Postcode Area
Cleveland
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC31 Hartlepool and Stockton-on-Tees
Delivery Location
TLC North East (England)

Local Authority
Stockton-on-Tees
Electoral Ward
Mandale & Victoria
Westminster Constituency
Middlesbrough and Thornaby East

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...